Our customers love us!

When you sell your scrap or used car with CarTakeBack.com, you’ll be joining thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with us by phone or email.

We're on hand to help you every step of the way - from finding the best price, right up until the payment and paperwork are sorted.

Customer Reviews

All customers have the opportunity to provide feedback on the service we provide.  Here's what you have to say about us:

Today 13:49 - Mr Richard Brown, Bedford - MercedesEase of use.

Today 12:53 - Mr George Sorsdahl, Clacton-on-Sea - Ford MondeoEasy to navigate the site, clear instructions.

Today 12:26 - Mr Stephen Browne, Moreton-in-Marsh - Jeep GrandcherokeeQuick and easy

Today 12:02 - Mr Martin Duguid, Y Fenni - Ford MondeoNice and Easy

Today 11:03 - Mr Robert Scarborough, Hwlffordd - Land Rover FreelanderNo fuss

Yesterday 23:17 - Mrs Amisha Bhatt, Ilford - Peugeot 206Good

Yesterday 23:15 - Dr Kristian Skinner, Ely - Volkswagen PoloService is easy to use.

Yesterday 22:54 - Mr Gabriel Marcelino, London - Citroen C5I've sold to you before.

Yesterday 22:23 - Mr Sean Haslam, Nottingham - Seat LeonNice and easy

Yesterday 21:43 - Miss Lucy Picard, London - Ford SportkaEfficient

Yesterday 21:11 - Miss Hannah James, Salisbury - Peugeot 206So quick and easy. Wish I'd heard of u sooner!

Yesterday 21:05 - Mr Sean Noyce, Newton Abbot - Renault KangooVery easy

Yesterday 20:18 - Mr Ryan Elsam, Bedford - Nissan MicraHow fast I got a quote and how easy it was to use the website

Yesterday 19:27 - Mr Barry Curtis, Leeds - Peugeot 206Efficient service

Yesterday 18:23 - Mr Ayden Roberts Jones, St. Andrews - Fiat PuntoEasy

Yesterday 17:44 - Mr Martin Craig, Balerno - Fiat PuntoEasy experience

Yesterday 16:42 - Mr Rod Shaile, St. Albans - Fiat PuntoEasy

Yesterday 15:56 - Mrs Donna Lockwood, Broadstairs - Renault ClioHave used before and always been happy with the service we have received.

Yesterday 15:56 - Mr Ian Trow, Newquay - Mitsubishi ShogunIt's easy to sort

Yesterday 15:54 - Miss Lucy Manning, Banbury - Skoda FabiaBrilliant and easy.

Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Are you sad or glad to say bye? Send us a selfie of you and your old car! Want to donate your car to charity instead? Feefo service rating