Our customers love us!

When you sell your scrap or used car with CarTakeBack.com, you’ll be joining thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with us by phone or email.

We're on hand to help you every step of the way - from finding the best price, right up until the payment and paperwork are sorted.

Customer Reviews

All customers have the opportunity to provide feedback on the service we provide.  Here's what you have to say about us:

Today 13:09 - Mr Ian Salter, Carlisle - Peugeot 407Hassle free

Today 12:56 - Mr Stuart Gourlay, Glenrothes - Vauxhall VectraQuick and easy

Today 12:51 - Mrs Pat Foxall, Birmingham - Ford KaQuick, straightforward, no hassle.

Today 12:40 - Mr Francis Wall, Wigan - Skoda FabiaSimple and easy to use.

Today 12:17 - Mr Phil Gilvin, Swindon - Nissan MicraWebsite easy to use.

Today 11:48 - Mrs Esther Dubbey, Sidcup - Fiat PuntoGood website.

Today 11:45 - Mr Dino Costa, Orpington - Volkswagen BoraBy far the simplest process for scrapping the car that I've come across so far.

Today 11:28 - Mr Toyonobu Fujii, Ellon - Audi A3Simple.

Today 11:18 - Mrs Janet Miller, Bude - Citroen C3Seems easy to use and removes any worry about having to drive car myself.

Today 10:51 - Mr Jacques du Preez, Burgess Hill - Seat ArosaA well set out process.

Today 10:30 - Miss Abolore Ajayi, Corby - Renault MeganeFast decision.

Today 10:07 - Mr Tshon Carnegie, London - Volkswagen PoloGood.

Today 09:17 - Silvia H, Milton Keynes, Nissan PrimeraQuick and easy and very nice and competent driver who picked up my car. Quickly found a solution to get into my car as my battery died and couldn't open the doors, not even with the hidden lock. Thank you!

Today 09:14 - Derek, Wellingborough, Ford FiestaService and quote first class all the way. Very professional and friendly pick up driver - 10 out of 10

Today 09:14 - Mr Neil Kerr, London - Vauxhall CorsaQuick and easy

Today 09:13 - S Burgess, Rochester, Citroen Xsara PicassoThe whole process from start to finish was excellent.

Today 09:11 - Mr Nicholas Booth, Ryton, Volvo S60Superb, fast service and given good prices with a polite and helpful collection driver. Also helpful prompts for paperwork etc. 100% satisfied.

Today 08:54 - Mr Karl Hubbard, Dover - Peugeot 806Good

Today 08:39 - Ms Pauline Dartnell, Hatfield - Skoda FabiaQuick

Today 07:26 - Mary Ashford, Louth - VolkswagenEasy to access, replies quick, clear and concise.

Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Are you sad or glad to say bye? Send us a selfie of you and your old car! Want to donate your car to charity instead? Feefo service rating