A selection of our customer reviews from February 2015

An archive of some of the customer comments and reviews of our used and scrap car buying service from February 2015:


1 Feb 17:40 - Mr Carl Alexandre - Maidstone
"I have used your service before and was very happy with the service."

2 Feb 09:08 - Mr Nige' Rimmer - Lytham St. Annes
"Used you before and very simple web page....no hassle"

2 Feb 09:15 - Mrs Christine Goldfinch - Warrington
"I have used you before it was excellent service"

2 Feb 06:25 - Mr Thomas Killen - Glasgow
"I have used your service before and it was excellent"

2 Feb 18:10 - Mr Clive Sambles - London
"Very easy to use website."

2 Feb 19:59 - Mrs Catherine Walls - Wigan
"Quick and easy."

2 Feb 21:03 - Mr Donald Love - Biggleswade
"Used you in the past, excellent hence again."

2 Feb 21:32 - Mr Zaydon Alayasa - London
"Prompt response."

3 Feb 14:57 - Mr Lee Mobley - South Ockendon
"Ease of use."

3 Feb 15:03 - Mrs Clare Brown - Welwyn
"Good advice in FAQs."

3 Feb 15:05 - Mr Antony Wenham - Warrington
"Quick quote."

3 Feb 15:15 - Mr Chris Cutler - Chester
"Easy to use and a quick reply to Email query."

3 Feb 15:37 - Miss Natalie Boyd - Glasgow
"It's easy to use."

3 Feb 15:52 - Mr Mark Overend - Worksop
"Simple, no nonsense procedure with options that are easy to follow."

3 Feb 16:10 - Mr Richard Lee - Lincoln
"Clear simple and easy to use."

3 Feb 11:34 - Mr Philip Craggs - Birkenhead
"Speed and friendliness."

3 Feb 12:41 - Mr Peter Craske - Leeds
"Ease of application."

3 Feb 13:36 - Miss Stephanie Miller - Daventry
"The website was very easy to use."

3 Feb 13:42 - Ms Lynne Jordan-Passmore - Cleethorpes
"It was so quick and a very good price quoted."

3 Feb 14:07 - Mr Josh Laflin-Greasby - Diss
"Quick and easy and the best price I've found."

3 Feb 14:17 - Ms Melina Serra - Tonbridge
"Procedure is very easy to follow."

3 Feb 14:22 - Mrs Zoe Chapman - Margate
"Very simple to get a quote."

3 Feb 18:26 - Miss Georgina Burbidge - Oxted
"Very easy to use and great price "

3 Feb 19:01 - Mr Paul Davies - Ellesmere
"It's so easy and quick, I have used you before."

3 Feb 19:03 - Miss Janet Wood - Leeds
"website quick and easy to use"

3 Feb 21:38 - Mrs Carla Moat - North Shields
"Easy to use website with clear instructions"

3 Feb 22:28 - Mr Robert Drinkwater - Derby
"Easy to use website. Good service"

3 Feb 09:09 - Miss Louise Hynd - Ormskirk
"It's simple to use and with an instant reply it has made scrapping my car extremely easy."

3 Feb 09:13 - Mr Eric Cunningham - Clydebank
"Great web site, very helpful."

3 Feb 09:26 - Mrs Tara Whyntie - Gillingham
"Simple to use and straightforward."

3 Feb 09:31 - Mr Paul Holliday - Walsall
"Easy to use."

3 Feb 10:58 - Miss Donna Corner - Liverpool
"The process was really easy."

3 Feb 11:22 - Mr Finlay Paterson - Glasgow
"Perfect, just the job required needed and done."

4 Feb 12:29 - Mr Andrew Newman - Reading
"Quick and easy and the best quote I had "

4 Feb 20:43 - Mr Thomas Hunt - Blackpool
"The website was very easy to use and everything was very well explained and detailed. Helped a lot"

4 Feb 22:30 - Mr Philip Fordyce - Dundee
"Ease of use and customer friendly."

4 Feb 23:39 - Mr Dominic Wise - Reading
"Very quick quote and competitive price, the best price around."

4 Feb 16:11 - Mrs Antoinette Spellman - Feltham
"Very easy to get a quote."

4 Feb 16:47 - Mr James Roberts - Birmingham
"Good price and easy to arrange."

4 Feb 18:36 - Mr Richard Bovis - Maidstone
"I have used this site before and the service and efficiency is excellent"

4 Feb 20:01 - Mr Carl Chilton - Leeds
"Simplicity!"

5 Feb 09:50 - Miss Adele Cassidy - Nelson
"Fast reply when I have contacted the company via email and quick quote online."

5 Feb 09:58 - Mr OMAR HADDALLAH - London
"Website clear and phone agent was clear & staright forward."

5 Feb 16:43 - Mr Richard Sitch - Ayr
"Service was nice and easy to use, and good price for the car."

5 Feb 17:41 - Mr Lewis Chenery - Attleborough
"Very easy to use and understand"

5 Feb 23:03 - Mrs Phillipa Shaw - Kettering
""Quick and easy Does what it says on the tin. As they say""

5 Feb 11:56 - Mr ashley ashton - Manchester
"Very helpful, easy to complete."

5 Feb 13:00 - Mr Armin Roshdi - Godalming
"Very quick and easy to use online service."

6 Feb 16:11 - Mr Nadim Qureshi -
"Thank you so much CarTakeBack for your service. You made things so simple for me especially as I am a very busy person."

7 Feb 00:04 - Mr Umber Mahmood - Sheffield
"very easy to use website, instant email notificatiion, excellent prices, convenient opening times."

7 Feb 13:38 - Mr Michael Ricketts - Worcester
"Very quick and easy to arrange."

7 Feb 17:03 - Mr Thulfiqar Mahmood - Edinburgh
"Fast and exactly what I wanted. "

7 Feb 08:12 - Ms Krupska - Teddington
"Simple, easy to use, clear instructions. Great that you are so flexible with collection times."

7 Feb 08:32 - Mr Marc Kane - Kirkcaldy
"Fast and stress free."

7 Feb 08:35 - Mr john morrell - Hitchin
"Very easy to use."

9 Feb 13:51 - Mr Azhar Hussain - Ilford
"Very simple and easy to use. "

9 Feb 23:19 - Miss Laura Knights - Crewe
"Quick and easy."

9 Feb 14:11 - Mrs Grimes - Nottingham
"Hi, I would like to say how impressed I am with the service I received from your company. I only emailed yesterday and you picked up today. Real fast service with a really pleasant young man who was polite and helpful. I would definately recommend you. Thank you"

9 Feb 17:34 - Mrs Kerry Waller - Sheffield
"Really quick and easy"

9 Feb 17:56 - Mrs Dawn Evenden - Wallington
"Easy to use website."

9 Feb 18:01 - Mr Tamas Csoma - Forest Row
"I think this site is very helpful."

9 Feb 19:11 - Mr Jack Mitchell - Lincoln
"Easy to deal with and a good price."

9 Feb 19:23 - Mrs Rebecca Carr - Grange-Over-Sands
"It was easy."

9 Feb 20:46 - Mr Christian Meleady - Deal
"No messing, no fuss."

9 Feb 21:57 - Mr David Beagley - Sleaford
"Instant quote."

9 Feb 22:48 - Mr Ben Harris - Runcorn
"Easy to use website and informative."

10 Feb 11:49 - Mr Derek Hillier - Hove
"Quick and easy and a better quote than I have had so far."

10 Feb 11:50 - Mr Matthew Warman - London
"Website was easy use information readily available."

10 Feb 12:52 - Mr Rob Foster - Ferndown
"Easy to follow."

10 Feb 12:56 - Mr James Burke - Stockport
"Easy to use, simple quote."

10 Feb 13:12 - Mr Kenneth Ford - Brighton
"Quick and easy."

10 Feb 13:25 - Mr Daniel Lomas - Belper
"It's been extremely straight-forward."

10 Feb 13:28 - Mr Simon Oakes - Whitchurch
"Easy forms to fill in. Good support for pick up preferences. Good that you can get a quote before providing any personal details."

10 Feb 15:10 - Miss Juliet Carrer - Ely
"Very easy and user friendly."

10 Feb 15:19 - Mr Thomas Cropper - Newbury
"Simple and quick."

10 Feb 15:27 - Miss Shantelle Squires - Dagenham
"Offered the highest price and easy to use."

10 Feb 15:38 - Mr Colin Bell - Lockerbie
"Good offer, easy to use website."

10 Feb 09:06 - Mr Anthony Williams - Burnham-on-Sea
"Easy to use."

10 Feb 09:59 - Ms Penny Chick - Walton-on-Thames
"Quick and easy."

10 Feb 10:23 - Mr Sassoon Cohen - London
"Ease of use."

10 Feb 10:38 - Mrs Carolyn Depree - Dunmow
"It's very straightforward and easy to use."

10 Feb 16:45 - Mrs Ciara Mullins - Twickenham
"Website is easy to use."

10 Feb 17:02 - Mr Aaron Watson - Stoke-on-Trent
"Quick and simple process."

10 Feb 18:31 - Mrs Nicola Kearney - Liverpool
"Easy, gave option to have car picked up, best quote online."

11 Feb 08:27 - Mrs Kelly Mitchell - Kingston upon Thames
"Instant online quote"

11 Feb 10:19 - Mr Philip McGough - Nottingham
"Good quote and local recycling centre for delivery."

11 Feb 11:24 - Miss Sally Taylor - Stevenage
"I have used your service before and found you to be very efficient and straight forward. "

11 Feb 12:34 - Mrs Rosemary Roche - High Wycombe
"Fast, easy, best price."

11 Feb 16:18 - Miss Terrianne Tripp-Edwards - Bristol
"Quick and simple, offering a great price."

11 Feb 16:44 - Miss Linda O'Hara - Liverpool
"Quick and easy. Hassle free."

11 Feb 17:58 - Mr Remo Fishenden - Amersham
"Straightforward, fast and easy!"

11 Feb 20:00 - Mr Mathew Woodrow - Reading
"Convenient and easy to use website."

11 Feb 13:19 - Mrs Angi Gammie - Newbury
"Online chat available to double check a few things."

12 Feb 13:10 - Mrs Ballantyne - Ashford
"Straight forward & convienent."

12 Feb 13:19 - Mrs Hilary Freeman - High Wycombe
"On line chat very useful, quick and helpful."

12 Feb 13:41 - Mr Neal Hadgraft - Ingatestone
"Easy to use website"

12 Feb 16:14 - Mr Qulab Shah - Manchester
"Easy and straightforward."

12 Feb 18:34 - Mr Robert Mcintosh - West Calder
"Very fast and easy."

12 Feb 07:09 - Mr Andrew Smith - London
"Easy to understand."

12 Feb 10:48 - Mr Stephen Hayward - Derby
"Very easy to use."

13 Feb 17:52 - Miss Jessica Saysell - Gloucester
"Excellent customer service, via online chat and telephone."

13 Feb 21:06 - Miss Nicola Chapman - Halifax
"Very quick and easy, used the service before."

14 Feb 09:54 - Mr Irfan Shariff - Slough
"Website is well designed."

14 Feb 10:21 - Mrs Ailsa Oury - London
""Prompt call back service from contact centre. Simple easy service. ""

14 Feb 11:16 - Mr Michael Price - Crewe
"Easy and straightforward."

14 Feb 11:56 - Mr Jeffrey Bowles - Romford
"Very easy and straightforward."

14 Feb 20:20 - Mr Keith Edwards - Peterborough
"It's been easy to get and accept a quote and a good price for the car too"

16 Feb 14:40 - Miss Sophie Henderson - Hayes
"Simple and user friendly."

16 Feb 20:37 - Mrs Gemma John - London
"Very easy and quick!"

16 Feb 21:11 - Dr James Dickie - York
"Very easy to use."

16 Feb 21:38 - Mr Milos Kriz - Prestwick
"Straightforward and simple!"

16 Feb 22:05 - Mr Mark Olding - Ashford
"Quick and easy."

16 Feb 22:59 - Mr Ian Shillinglaw - Prenton
"Easy and reasonable price."

16 Feb 12:03 - Mr Craig Rowley - Leicester
"Great customer service "

16 Feb 18:06 - Mr Kavan Farrell - Northwich
"Quick, easy and simple."

16 Feb 18:30 - Ms Lea Harvey - Southampton
"Easy to follow instructions."

16 Feb 18:33 - Mr Andrzej Karcz - London
"Easy to contact, and easy and quick to use internet site."

16 Feb 19:09 - Miss Lorraine Haggarty - Livingston
"Quick and easy service using the online quotation tool."

16 Feb 11:21 - Mr James McLaughlin - Ardrossan
"Simple, straightforward and excellent service."

16 Feb 09:01 - Mr Ralph Bayliss - Nuneaton
"Really helpful on the phone & it was answered quickly too"

17 Feb 14:35 - Mrs Monika Ignaczak - Dunmurry
"Very short time to organise collection of car."

17 Feb 15:29 - Mr Jeff Wills - Birmingham
"Didn't have to fill in all my details just to get a quote (unlike other scrap websites). Plus you offered the best price. "

17 Feb 16:51 - Carl Moore - Liverpool
"The only experience has been very good, a quick quote and manageable times for collection."

17 Feb 08:22 - Mr Keshinro Salaam - Dartford
"Quick, straight to the point."

17 Feb 08:59 - Mrs Frances Ruffles - Camberley
"Very straightforward and speedy."

17 Feb 10:16 - Mr Matthew Doyle - Birmingham
"Easy online service."

17 Feb 12:00 - Mrs Vinnie Herbert - Bradford
"Very clear and helpful."

17 Feb 12:28 - Mr Michael Croll - Reading
"Very simple and straightforward."

17 Feb 13:26 - Mr Darren Linsdell - Hyde
"Quick and easy."

17 Feb 10:16 - Mr Alan Bird - Ashton-under-Lyne
"Immediate online quote even though after hours. Easy website to negotiate. All in all very professional service."

17 Feb 10:16 - Miss Tracy Howard - Peterborough
"Very easy to understand."

17 Feb 10:17 - Mr Craig Claxton - Billingham
"Easy to use."

17 Feb 10:55 - Miss Kelly Shearer - Deal
"I was really impressed at how quick and easy it was. thanks "

17 Feb 11:07 - Ms Jackie Edmondson - Stockton-on-Tees
"Quick and simple to use. No hidden agenda."

17 Feb 11:18 - Ms Nina Szifris - Coventry
"Prompt. Clear. Polite."

17 Feb 11:47 - Mrs Karen Simmons - Godalming
"Easy website to use. "

17 Feb 17:38 - Mrs Tracey Bridgewater - Hatfield
"Easy to navigate website."

17 Feb 21:41 - Loretta Mcdonald - Westhill
"Good service, helpful and proffesional. "

17 Feb 21:52 - Mr Jean Antonio - Caterham
"Quick and very easy to use and understand, I can also save my quote for later."

18 Feb 07:44 - Mr Al Amin Jalil - London
"Very professional and friendly."

18 Feb 08:36 - Mr Jeremy Marshall - Rochester
"Quick and easy website with a good offer."

18 Feb 23:03 - Mr Tom Marshall - Brough
"Very clear and easy to use website."

18 Feb 23:46 - Mr Federico Garcia - London Sutton
"Quick quotation, quick response, very happy and will recommend to friends."

18 Feb 14:56 - Mr Kenny Taylor - Hoddesdon
"I have used your services twice before and I am always very happy with the service provided."

18 Feb 16:02 - Ms Hayley Smith - London
"Very easy to use. Good online chat function."

19 Feb 08:27 - Berry - Warrington
"Very clear and simple."

19 Feb 09:10 - Mr John Flowers - Preston
"Very quick, no messing."

19 Feb 09:35 - Mr David Mcarthur - Newton Stewart
"Simple step by step, easy to follow."

20 Feb 10:02 - Mr Sam Cant - Trowbridge
"Very quick and easy"

20 Feb 13:33 - Mr Andy MacGregor - Peterborough
"Straightforward, simple and easy."

21 Feb 11:56 - Mr Jake Barron - Whitstable
"Very straight forward, easy to do business with."

21 Feb 12:01 - Mr Adam Anthony - Mansfield
"It was very easy to use."

21 Feb 12:01 - Ms Marta Welnowska - London
"Easy and clear site to navigate."

21 Feb 13:21 - Mr Mark Shippey - Upminster
"Website very easy to navigate."

21 Feb 13:40 - Mr Antoine Henningham - London
"Quick and easy to use"

21 Feb 10:49 - Mr Paul Sharman - Hinckley
"simple and straight forward"

22 Feb 14:07 - Miss Sonia Thompson - Manchester
"Extremely user friendly, convenient service and removes any potential hassle that could be associated with scrapping a car also very competetive prices which adds to a great customer experience."

22 Feb 19:27 - Ms Patricia Nightingale - Derby
"Instructions so easy to follow Thanks!!!!! Friendly service. Would recommend to my friends"

22 Feb 21:18 - Mr Nicky Swaby - Birmingham
"I'm a returning customer "

22 Feb 21:47 - Mr Gary Applebee - Romford
"Quick emailed response, followed by a polite telephone call the next day."

23 Feb 13:34 - Mr Leon Boulbin - Liskeard
"CarTakeBack offers the most competitive quotes out there!"

23 Feb 13:48 - Mr John Lewis - York
"Best price quote. Uncomplicated online transaction. Ability to change mind and return to previous pages"

23 Feb 17:20 - Mr Lewis Griffiths - Llanilltud Fawr
"Awesome"

23 Feb 20:04 - Mr George Lingi - London
"Very easy to use."

23 Feb 20:07 - Mr Bryan Jones - Belvedere
"Quick and easy."

23 Feb 20:41 - Mr Reuben Khuphe - Newcastle upon Tyne
"Clear optional service offered."

23 Feb 21:09 - Mr David Zatloukal - London
"Quick and easy - I have used your site before."

23 Feb 21:37 - Mr Bob Lewis - Kilwinning
"Quick quote."

23 Feb 22:13 - Miss Gemma Clerkson - Rushden
"I love that I didn't have to put in all my personal information just to get a quote unlike with so many other websites."

23 Feb 22:55 - Mr Lee Walczak - Reading
"Straightforward, best price."

24 Feb 07:30 - Mrs Georgina Meehan - Gillingham
"Easy to use and clear instructions."

24 Feb 07:30 - Mr Geoffrey Milne - North Shields
"Very easy to follow website."

24 Feb 08:18 - Mr Ross Preston - Guildford
"Best price. Easy to use."

24 Feb 11:05 - Miss Laura Meredith - Ellesmere
"Quick response time."

24 Feb 11:23 - Mr William Fairchild - West Drayton
"Straightforward and easy to use web-site."

24 Feb 11:35 - Mr Neil Scott - Macduff
"Great service."

24 Feb 11:54 - Mr Gwilym Dwyfor-Jones - Burnley
"Quick quote."

24 Feb 11:57 - Miss Rachael Purcell - London
"Easy to use."

24 Feb 11:58 - Mr Robert Greer - Nottingham
"Simple to set up."

24 Feb 12:07 - Mrs Anna Larsson - London
"Quick and easy to get an answer via the phone."

24 Feb 15:57 - Miss Kayleigh Whitehall - Redditch
" Very quick and simple to use site."

24 Feb 16:34 - Mr Simon Oakes - Leeds
"Ease of use."

24 Feb 16:43 - Catherine Speirs - Livingston
"Simple to use."

24 Feb 17:54 - Mr Michael Russell - Malvern
"Easy to use website."

24 Feb 09:49 - Mrs Angela Scholes - Rossendale
"Ease of getting a quote."

24 Feb 09:54 - Miss Kate Jones - Castleford
"Easy and simple."

24 Feb 09:58 - Mrs Sheri Ahern - Waterlooville
"This is my second time having a car removed, service was excellent first time so I am using this company again."

24 Feb 10:09 - Mr Keith Gambles - Wokingham
"Easy to use system."

24 Feb 10:51 - Mrs Marie Wain - Alfreton
"Easy to use."

24 Feb 13:02 - Mr David Lennox - Bellshill
"Quick response with quote."

24 Feb 13:03 - Mr Benjamin Stanesby - Reading
"Prompt and easy to agree times."

24 Feb 13:34 - Mr Philip Pritchett - Northampton
"Swift and professional."

24 Feb 13:53 - Mr Richie Ryan - Canterbury
"Ease of use, quick."

24 Feb 14:08 - Mr David Grant Blair - Kirkcaldy
"Easy to follow."

24 Feb 14:29 - Mr William Dunn - Corby
"Easy to do from work or home."

25 Feb 15:07 - Mr Paul Argent - Halstead
"Convenient and simple."

25 Feb 15:29 - Mr David Gorton - Spalding
"Very easy, good price"

25 Feb 19:45 - Miss Wendy Widdowson - Mansfield
"I liked how easy it was to use the site, and the fact that we were told right out from how much the car is worth."

25 Feb 13:16 - Mrs Lydie Howell - Biggleswade
"Excellent, very clear."

25 Feb 23:00 - Mrs Bridget Lanchester - Diss
"It's been straightforward and simple - easy to understand."

25 Feb 23:50 - Mr Frank Keeffe - Runcorn
"Simple, effective and competitive prices."

26 Feb 08:51 - Mr Jim Clough - Chester Le Street
"Very concise site. Application very straightforward and quote immediately given."

26 Feb 20:45 - Mr Darren Walker - Stockton-on-Tees
"Easy process compared to other scrap websites."

26 Feb 21:56 - Mrs Alison Mayes - Chalfont St. Giles
"Brilliant!"

26 Feb 22:05 - Mr Matthew Kelvin - Eastbourne
"Fast quote, good price, simple to use website"

26 Feb 10:23 - Mr Teilo Teague-Williams - Rhydaman
"The fact that you've managed to beat 2 of the local businesses in this area, who claimed they would be making a loss on £110."

26 Feb 10:34 - Mr lloyd handy - Birmingham
"Easy to arrange."

26 Feb 11:55 - Mr Jordan Gilchrist - Romford
"Fast, Easy, Fair."

26 Feb 12:47 - Mr Kevin Taylor - Sittingbourne
"Easy to get an instant quote as well as a custom quote. Fairly quick too. Seems easy to arrange collection."

26 Feb 13:42 - Mr stephen gill - Liverpool
"Good because you didnt ask for loads of info just to get a quote."

26 Feb 13:45 - Mr Richard Smith - York
"How simple and accessible the information needed is provided."

27 Feb 10:03 - Mr Robert Elston - Hoddesdon
"Good prices "

27 Feb 10:23 - Miss Samantha Bishop - Belvedere
"Simple and easy"

27 Feb 10:24 - Mr Viktor Karap - London
"Extremely easy!"

28 Feb 09:36 - Mrs Debbie Giles - Romford
"Easy to use."

28 Feb 12:10 - Mr Kevin Lee - Lightwater
"Perfect for getting rid of my old car quickly and conveniently "

28 Feb 12:27 - Mr David Sweeney - Dalkeith
"Very easy to access and good price"

28 Feb 13:07 - Stuart Harlow - Lincolnshire
"Great service. Courteous operator, bang on time."

28 Feb 14:06 - Miss Jade Coe - Warrington
"Easy and quick to do :)"

28 Feb 14:20 - Rev June Warlow - Warrington
"Very easy to complete"

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If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

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An operator will call you as soon as they become available.

Chat with us online now.

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Are you sad or glad to say bye? Send us a selfie of you and your old car! Want to donate your car to charity instead? Feefo service rating