Our customers love us!

When you sell your scrap or used car with CarTakeBack.com, you’ll be joining thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with us by phone or email.

We're on hand to help you every step of the way - from finding the best price, right up until the payment and paperwork are sorted.

Customer Reviews

All customers have the opportunity to provide feedback on the service we provide.  Here's what you have to say about us:

11th Jan 16:53 - Miss Holly Weddell, Basildon - Ford KaEasy to use and helpful

11th Jan 16:37 - Mr Jonathan Evans, Welwyn - Ford FiestaEasy, very fast quote.

11th Jan 15:34 - Mr Peter Morris, Wickford - Ford FocusVery easy to use web site

11th Jan 15:19 - Mr Scott Stevenson, Glasgow - Volkswagen GolfStraightforward and informative

11th Jan 15:12 - Mr Michele Daryanani, Uxbridge - Rover 45Simple and straightforward

11th Jan 15:01 - Mr George Montague-Bugg, Colchester - Peugeot 206Have used before and found you to be great!

11th Jan 14:52 - Mr Vasant Koria, Banstead - Volkswagen PoloEasy process

11th Jan 12:52 - Mr Andrew Robinson, Leighton Buzzard - Citroen XsaraClear instructions

11th Jan 12:20 - Mr Richard Grimes, Chatham - Citroen SaxoVery easy to setup

11th Jan 11:37 - Mr Chris Chambers, Southsea - Seat LeonIt's quick and easy

11th Jan 10:00 - Mr Michael Haworth, Caerdydd - Peugeot 206Really easy website to use

11th Jan 09:34 - Mr Steven Loxley, Sheffield - Fiat PuntoSite is strightforward to use

11th Jan 09:32 - Mr Ricky Dullard, Barnstaple - Peugeot 407No hassle

11th Jan 09:29 - Mrs Claire Marosi, Tunbridge Wells - Ford KaEasy to navigate

11th Jan 08:42 - Mr Malcolm Francis, Welling - Fiat PuntoEasy to use

11th Jan 07:07 - Mr Tracy Fussell, Thetford - Citroen Xsara PicassoQuick and easy

10th Jan 23:19 - Miss Rebecca Ruffhead, Bedford - Vauxhall AstraVery easy and simple to follow

10th Jan 23:03 - Mr Wieslaw Romanczukiewicz, Swadlincote - Volkswagen GolfIm using your site second time, scrapping cars with you is very easy.

10th Jan 21:16 - Mr Jonathan Walker, Leiston - Volvo V40Straightforward & simple.

10th Jan 19:00 - Ms Kim Lord, Accrington - Rover 25User friendly site

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Are you sad or glad to say bye? Send us a selfie of you and your old car! Want to donate your car to charity instead? Feefo service rating