Our customers love us!

When you sell your scrap or used car with CarTakeBack.com, you’ll be joining thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with us by phone or email.

We're on hand to help you every step of the way - from finding the best price, right up until the payment and paperwork are sorted.

Customer Reviews

All customers have the opportunity to provide feedback on the service we provide.  Here's what you have to say about us:

Friday 10:32 - Miss Chelsea Smith, London - Ford FocusGreat.

Friday 09:49 - Mr Lovemore Kagande, Bedford - Volkswagen PassatEverything

Friday 08:25 - Mr Craig Redmond, Manchester - Ford FocusQuick quote

Thursday 20:01 - Miss Lisa Price, Gosport - Vauxhall CorsaI've used CarTakeBack before and it was straight forward and simple, so decided to use it again. Same experience, great.

Thursday 18:16 - Mr Robert Pilcher, Peterborough - Ford MondeoProcess flows are well defined on the site... well thought out.

Thursday 17:45 - Mr Kiran Patel, London - Renault MeganeVery good

Thursday 17:43 - Rev Jacobus Boonzaaier, Broxburn - Citroen C3Efficiency

Thursday 17:38 - Miss Nina Sylvester, Glannau Dyfrdwy - Renault MeganeEasy to use

Thursday 17:29 - Mr Richard Donnelly, Peterborough - Renault ClioGreat

Thursday 16:46 - Mr Andrew Walker, Driffield - Jaguar XtypeOk.

Thursday 16:42 - Ms Julie Mirfakhraee, Romford - Volkswagen GolfVery simple so far.

Thursday 16:38 - Mr Steven Pratt, Doncaster - RenaultVery easy and customer friendly.

Thursday 15:38 - Mrs Rhonda Williams, Henley-on-Thames - Peugeot 206Easy.

Thursday 15:34 - Mr Dennis Blackman, Croydon CR0 2BN - Rover 620Good

Thursday 15:23 - Mr Edward Green, Wigan - Land Rover FreelanderQuick and simple.

Thursday 15:01 - Ms Christine Thompson, Worthing - Ford FocusGood

Thursday 14:23 - Mr Declan Murphy, Northolt - Kia SedonaGreat

Thursday 13:59 - Mr Paul McBride, Dartford - Peugeot 306Well thought out, simple process.

Thursday 13:50 - Miss Christina Frizoni, Brighton - Peugeot 106Easy to use

Thursday 13:43 - Mr David Rusbridge, Tunbridge Wells - Ford P100Good

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Are you sad or glad to say bye? Send us a selfie of you and your old car! Want to donate your car to charity instead? Feefo service rating