How do you work out the value of my car?

We'll use your registration to find out the type of car you have, together with your postcode to find its location, so that buyers in your local area will compete to offer you the best deal for your car.

When we give you an instant quote, this will be based on some assumptions about your car. If we believe that your car could be worth more, we'll also ask you a few questions about your car, so that we can provide a quote based on what you tell us.


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If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Are you sad or glad to say bye? Send us a selfie of you and your old car! Want to donate your car to charity instead? Feefo service rating