What happens when I agree to drop my car off?

What you'll need to do: 

  1. After you've accepted our quote, please make a note of your reference number.  This will guarantee the price.

  2. You’ll need to take your identification with you to the recycling centre (if you live in England or Wales).

  3. It helps if you take your registration certificate with you if you have it.

  4. It's also helpful if you can bring any keys and service history for your car, but these aren’t essential.

  5. Don’t forget to remove any personal belongings and rubbish. 

  6. After you've parked up at the recycling centre, go to reception and tell them your reference number.

What we'll do for you: 

  1. We’ll check and take a copy of your ID (if you live in England or Wales). 

  2. We’ll take care of the DVLA paperwork

  3. Finally, we’ll sort out the payment.

Don't worry if you've got any remaining road tax, if we issue you with a Certificate of Destruction DVLA will refund you automatically.

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Why Choose CarTakeBack? Are you sad or glad to say bye? Send us a selfie of you and your old car!

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Are you sad or glad to say bye? Send us a selfie of you and your old car! Feefo service rating