Our customers love us!

When you sell your scrap or used car with CarTakeBack.com, you’ll be joining thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with us by phone or email.

We're on hand to help you every step of the way - from finding the best price, right up until the payment and paperwork are sorted.

Customer Reviews

All customers have the opportunity to provide feedback on the service we provide.  Here's what you have to say about us:

Yesterday 16:56 - Mrs Angharad Shearer, Rochester - Citroen Zx "Very straightforward to understand and apply. "

Yesterday 16:36 - Ms Emma McNeil, Glasgow - Renault Megane "Clear and precise information and instant quote "

Yesterday 15:54 - Miss Natalie Park, Purfleet - Vauxhall Corsa "Very fast response "

Yesterday 15:48 - Mr Suranga Fernando, Hounslow - Vauxhall Astra "It's easy to use"

Yesterday 15:40 - Mr Darren Dymond, St. Albans - Land Rover Freelander "Simple to use - competitive quote"

Yesterday 14:36 - Miss Leanne Chalmers, Broxburn - Ford Focus "Quick and easy"

Yesterday 14:27 - Miss Bethanie Day, Bath - Peugeot 206 "Quick and easy "

Yesterday 14:20 - Miss Yvonne Ramsay, Bedford - Ford Focus "Easy to use "

Yesterday 13:42 - Miss Amy Woodhead, Belvedere - Fiat Punto "Easy to use website "

Yesterday 13:17 - Mr James Daintree, Norwich - Volkswagen Caddy "Very easy and straightforward"


Yesterday 13:06 - Mr Sean Henry, Maidstone - Daewoo Matiz "Efficient"

Yesterday 13:03 - Mr Danny Smith, Rochester - Ford Fiesta "Easy to use website"

Yesterday 12:31 - Ms Corrina Jarvis, Gillingham - Renault Clio "All above board and easy."

Yesterday 11:06 - Mr Gavin Wood, Ashford - Renault Clio "Easy to use "

Yesterday 10:08 - Mrs Maria Elena Castano Fernandez, Manchester - Nissan Almera "Easy to use "

Yesterday 09:00 - Mr Paul Thomas, Croydon - BMW 728 "Quick and easy process"

Yesterday 08:54 - Dr Lucy MacNay, Aberdeen - Ford Ka "Easy to use"

Yesterday 07:43 - Mr Freddy Smith, Colchester - Peugeot 307 "Easy and fast "

Yesterday 06:59 - Mr Paul Meehan, Skipton - Ford Focus "Easy, no hassle"

Yesterday 05:34 - Mrs Lyn Rees, Bordon - Ford Focus "Very quick and straight forward."


Yesterday 00:45 - Mr Darren Dibnah, Malton - Renault Meganescenic "Easy to use."

Tuesday 23:21 - Miss Nicole Keating, Ashford - Vauxhall Corsa "Quick, easy, and simple!"

Tuesday 21:52 - Mr Andrew Bennett, Godalming - Ford Mondeo "Quick and easy."

Tuesday 19:25 - Mr Peter Robson, Edinburgh - Renault Espace "Speed."

Tuesday 19:15 - Mr James Burnside, Alfreton - Kia Picanto "Pleasant service."

Tuesday 19:05 - Mr Conor Keable, Coulsdon - Peugeot 206 "Good."

Tuesday 19:00 - Mrs Tiana Auld, Plymouth - Peugeot 308 "Quick and easy."

Tuesday 18:58 - Mr Michael Cusack, Leeds - Ford Mondeo "Quick and easy to use."

Tuesday 18:56 - Mr Adam Germani, Sunbury-on-Thames - Vauxhall Movano "Very easy to use."

Tuesday 17:40 - Miss Mia Winfield, Stowmarket - Renault Clio "Easy to use"


Tuesday 17:19 - Mr Nigel Davies, Wotton-under-Edge - Ford Fiesta "Quick, easy & best price"

Tuesday 16:52 - Miss Sandra Cragg, London - Vauxhall Corsa "Quick procedures"

Tuesday 16:42 - Mr Chris Majewski, Twickenham - Volkswagen Polo "Easy peasy"

Tuesday 16:23 - Mrs Fiona Christmas, Sevenoaks - Vauxhall Zafira "Very easy to use"

Tuesday 16:12 - Mrs Claire Richardson, Teddington - Volkswagen Polo "Very straightforward and easy to use."

Tuesday 16:12 - Mr Ben Cottin, Glasgow - Ford Ka "Easy to use and quick"

Tuesday 16:02 - Mr Mike Styles, Hounslow - Peugeot 106 "Easy to do"

Tuesday 15:23 - Mr Dennis Yarwood, Manchester - Peugeot 206 "Easy to use"

Tuesday 15:13 - Mr Russell Miller, Ashford - Vauxhall Astravan "Easy to use"

Tuesday 14:58 - Miss Rebecca Jones, Surbiton - Peugeot 206 "Quick and easy"


Tuesday 14:50 - Mr John Poynton, Amersham - Citroen C3 "Easy to access"

Tuesday 14:49 - Mr Adam Howell, Dover - Kia Sedona "Very easy to use and good communication throughout."

Tuesday 14:01 - Mr Dominic Shill, Harrow - Ford Mondeo "Simple"

Tuesday 13:20 - Mr John Thomas, Abermo - Ford Focus "Simple and straightforward "

Tuesday 13:10 - Mr Andy Keyworth, Berkeley - Jaguar Stype "Easy to use"

Tuesday 12:56 - Mrs Emily Brooks, Trowbridge - Vauxhall Corsa "The instant quote was great, and the site was very user friendly"

Tuesday 12:32 - Mr Emmanuel Mutopo, Bishop's Stortford - Toyota Yaris "Fast process"

Tuesday 12:30 - Mr Lee Owens, Erith - Ford Focus "Very good - very easy to deal with - hassle free"

Tuesday 12:24 - Mr Mohammed Arif, Saffron Walden - BMW 520 "All good "

Tuesday 12:18 - Mr Edward Mitchell, Wymondham - Vauxhall Astra "Simple, easy to use website with really helpful FAQ's cover pretty much any question I thought of."


Tuesday 12:09 - Mr Alexander Mcclelland, Wirral - Volvo S60 "Speed and ease"

Tuesday 12:01 - Mr Lewis Tofts, Milton Keynes - Nissan Almera "Fast and easy "

Tuesday 11:55 - Mrs Julia Robinson, Saltburn-by-the-Sea - Renault Meganescenic "Straightforward and easy to use website."

Tuesday 11:23 - Mr Azam Khan, Leeds - Nissan Micra "Simple and easy "

Tuesday 11:14 - Mr David Benham, Southampton - Vauxhall Combo "Simple"

Tuesday 11:06 - Mr Bernard Chapman, Stevenage - Jaguar Stype "Quick"

Tuesday 10:56 - Mr Jerry Kelly, Faversham - Ford Focus "Easy to fill in details"

Tuesday 10:30 - Mr Andrew Watson, Glasgow - Vauxhall Zafira "Easy to use"

Tuesday 10:25 - Miss Allison Tye, Bognor Regis - Volkswagen Bora "Very easy to use"

Tuesday 10:18 - Mrs Anjum Vahora, Romford - Ford Fiesta "It's quick "


Tuesday 10:14 - Mr James Guyatt, Andover - Volkswagen Polo "Quick and easy"

Tuesday 10:01 - Mr Benjamin Gentry, West Malling - Mercedes A170 "Simple to use website, 5 stars"

Tuesday 09:30 - Mr Renault Romford, Romford - Renault Laguna "Great service"

Tuesday 09:08 - Mrs Tinsley, Hatfield "The driver that collected the car was extremely helpful and patient. Ford Escort "

Tuesday 09:04 - Mr Kemp, Margate "No fuss, no problems - car picked up at the arranged time and paid the agreed amount. Top notch service. Renault Clio. "

Tuesday 08:55 - C Smith, Maidenhead "An excellent service. Very helpful and professional lady on the phone. The man who picked up the car was equally very professional and helpful. A big thanks. Ford Fiesta "

Tuesday 08:43 - Ms Denise Sullivan, Canterbury - Nissan Micra "Easy to use "

Tuesday 00:42 - Mr Alistair Mccallum, Dundee - Vauxhall Astra "Quick and easy"

Tuesday 00:34 - Mr Mohammed Akhtar Hussain, London - Mitsubishi Colt "Simple and clear website"

Tuesday 00:14 - Mr Laurence Steel, Worcester Park - Vauxhall Astra "Easy to navigatte"


Monday 21:48 - Miss Christina Miles, Glasgow - Hyundai Coupe "Simplicity"

Monday 20:56 - Ms Jo-anne Dando, Caerdydd - Suzuki Jimny "Very easy"

Monday 20:31 - Mr Jamie Williams, Chelmsford - Mercedes Vaneo "Clear & concise website"

Monday 20:29 - Mr Gary O'keeffe, London - Ford Fiesta "Easy process "

Monday 18:28 - Mr Kevin McInerney, Wirral - Ford Focus "Simple and straightforward"

Monday 18:23 - Mr Michael Poston, Dagenham - Ford Mondeo "Easy & helpful"

Monday 18:18 - Mr James Reed, Bristol - Peugeot 206 "Easily accessible"

Monday 17:50 - Mr Jonathan Evans, Welwyn - Peugeot 106 "Last car scrapped with ease"

Monday 17:17 - Mr David Gordon, Basingstoke - Nissan Primera "Simple."

Monday 16:55 - Mr David Smith, Spalding - Volkswagen Lupo "Fast response."


Monday 16:48 - Mr Callum Joseph, Daventry - Volkswagen Golf Match "Easy."

Monday 16:45 - Mr Christopher Chard, St. Austell - Ford Puma "Good."

Monday 15:24 - Mr Brian Reed, Huntingdon - Fiat Punto "Very reasonable."

Monday 14:45 - Mr Richard Stanley, Braunton - Mitsubishi Colt "Simple and straightforward."

Monday 14:39 - Mrs Veronica Paynerowan, Tetbury - Nissan Almera "The ease of use."

Monday 13:35 - Ms Linda Lewis, Mitcham - Ford Ka "Excellent."

Monday 12:19 - Mr Rik Green, London - Peugeot 206 "Good price."

Monday 10:40 - Miss Harley Corfield, Crawley - Mini One "Very quick and easy."

Monday 10:34 - Mr William Watson, Swadlincote - Renault Megane "Very easy and quick to get a quote and collection sorted."

Monday 09:33 - Mrs Sara Sivyour, Southsea - Peugeot 106 "Quick."


Monday 09:08 - Mr Stones, Cheltenham "Very good experience all round. Jaguar Xj "

Monday 09:05 - Phil Mulhall, Wokingham "Great all round service. Peugeot 206 "

Monday 08:58 - Mr Holder, Enfield "Brillant service, thank you. Peugeot 406 "

Monday 07:03 - Mrs Tracey Shell, Ashford - Fiat Punto "Easy to use website, quick and efficient"

Monday 05:37 - Miss Katherine Goldsmith, Mitcham - Vauxhall Meriva "Very easy to do"

Monday 00:25 - Mr Mark Hargreaves, Saltburn-by-the-Sea - Ford Escort "Easy to use"

Sunday 23:54 - Miss Anita Holyland, Solihull - BMW 318 "Easy to follow "

Sunday 21:31 - Mr Harry Rodgers, Buntingford - Ford Transit "Very good, easy process"

Sunday 19:58 - Mr Zaharos Gonis, London - Ford Focus "Quick & simple"

Sunday 19:02 - Mr Martyn Cross, Romney Marsh - Ford Focus "Excellent "

Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Are you sad or glad to say bye? Send us a selfie of you and your old car! Want to donate your car to charity instead? Feefo service rating