Welcome to the new CarTakeBack website.
We've had a bit of a makeover!

Customer Reviews

All customers have the opportunity to provide feedback on the service we provide.  Here's what you have to say about us:

Today 17:40 - Mr Kevin Brogan, Nuneaton "Live chat was very useful"

Today 17:39 - Mr Robert brown, Darwen "Quick hassle free"

Today 16:17 - Mr Stephen Berry, Haverhill "Site very easy to use."

Today 15:25 - Miss Demi-Louise King, Dagenham "Excellent"

Today 14:20 - Mr Jackson Sandilands, Esher "Quick and easy"

Today 13:15 - Mr Delio Pimenta, Bracknell "Easy to navigate"

Today 12:30 - Mr Nathan Groves, Feltham "Very easy, decent offer, easy to use site"

Today 12:18 - Mr Isaack Khubani, London "Excellent"

Today 10:27 - Miss June Burgess, Northolt "Ease of use of the website"

Today 09:59 - Mrs Kelly Mcgregor, Aberdare "Very easy service to use"


Today 09:56 - Mr Roy Walker, London "Easy, reasonable price offered."

Yesterday 23:32 - Mr Paul James, Corsham "Very easy and good price"

Yesterday 22:13 - Dr Julia Harrington, Liverpool "Easy and quick"

Yesterday 18:27 - Mr David Taylor, London "Very user-friendly website. Congratulations."

Yesterday 18:21 - Mr Andrew Mcdade, Johnstone "Quick, easy and informative "

Yesterday 17:40 - Mr Grahame Ward, Norwich "Quick and easy"

Yesterday 16:13 - Mrs Helen Salisbury, Chesham "Easy to use"

Yesterday 14:39 - Miss Lauren Haines, Selby "The instant quote and ease of use"

Yesterday 14:33 - Mr Richard Spencer, Croydon "Quick and easy and you know what you are getting up front."

Yesterday 13:34 - Mr Howard Temple, Ilford "Excellent"


Yesterday 13:32 - Mr Atta Syed, Staines-upon-Thames "Very good service "

Yesterday 12:31 - Mr Nicholas Wilson, Huddersfield "Quick and easy"

Yesterday 12:28 - Mr Jamie Carson, Llangefni "Very fast and easy to use"

Yesterday 12:26 - Mr David West, Gosport "Quick, easy and simple to use"

Yesterday 12:03 - Mr Richhard Lever, Ruislip "It was quick and easy"

Yesterday 11:34 - Mr Connor Keogh, Hayes "Really good"

Yesterday 10:13 - Dr Namali Corea, Camberley "Easy to use, fast phone service. "

Yesterday 09:24 - Miss Katy Amos, Peterhead "Very easy to use, friendly website."

Yesterday 04:42 - Mr B K HALL, Watford "the speed "

Sunday 23:29 - Miss Siobhan Brown, Congleton "Quick, simple and straightforward to do. "


Sunday 22:16 - Mr Callum Talbot, Ilkeston "Quick and easy"

Sunday 21:48 - Mrs Leanne Rowbottom, Coalville "Easy and quick response. "

Sunday 20:34 - Mrs Muriel Woolvett, Totnes "Fast, friendly, efficient and honest "

Sunday 19:21 - Mrs Madeline McQueen, Radlett "That it's very easy to have the car taken off our hands"

Sunday 16:45 - Mr Sean Minns, Woodbridge "Very prompt and straightforward. "

Sunday 16:39 - Mrs Lucy Hoch, Didcot "The process is clear and easy."

Sunday 14:02 - Mrs Lynn Giffen, Stanmore "Quick and easy"

Sunday 12:41 - Miss Clare Giles, Ormskirk "Quick and hassle free "

Sunday 11:29 - Miss Elizabeth Knox, King's Lynn "Rapid response with several clear options"

Sunday 09:52 - Miss Kelly Crofts, Cardiff "Easy to use, quick quote"


Saturday 23:28 - Mr Jaspal Barha, Hounslow "Clear and easy to use website."

Saturday 22:21 - Mr Ian Breeds, Biggleswade "Very efficient, great quote and easy to deal with"

Saturday 19:46 - Mr Len Smith, Watford "A prompt reliable service"

Saturday 14:17 - Mr Ashley Steele, Bromsgrove "How uncomplicated the website is."

Saturday 12:22 - Mr Luke Wilson, Leeds "Simple to use website."

Saturday 09:20 - Dr Lesley Garety, Glasgow "Fast quote, with no pressure to accept."

Friday 23:36 - Mr Richard Bolland, Ripon "Very easy to use."

Friday 21:44 - Mr Mark Dale, London "Great efficient service."

Friday 18:00 - Mr David Plumb, Ellesmere Port "Easy website to use."

Friday 15:27 - Ms Carolyn Rixon, Edinburgh "Very quick and easy to use."


Friday 12:56 - Mr David Shaw, Bath "Easy to use and convenient."

Friday 12:15 - Mr Tomasz Malesza, Liverpool "Fast and no fuss collection"

Friday 11:46 - Miss Claire Taylor, Guildford "Easy to understand, step by step, fast and effective."

Friday 11:14 - Mr Jim Knighton, Potters Bar "Simple to use website. "

Friday 10:39 - Mrs Elizabeth Johnson, Ottery St. Mary "Very simple to use website - everything is clear and understandable."

Friday 09:54 - Miss Annette Nugent, Preston "Quick and easy"

Friday 07:22 - Mr Paul Bicker, Croydon "Easy to get a quote and easy website to use"

Thursday 21:39 - Mr Harry Bushin, Okehampton "Prompt response. Easy to navigate."

Thursday 17:17 - Mr Steven Sadler, Tadworth "Quick and easy"

Thursday 16:55 - Miss Sally Bapuji, Feltham "Helpful on the telephone. Quick and easy. "


Thursday 16:31 - Mr Steve Hawkesford, Sutton-in-Ashfield "I have used you in the past and was please with the service you gave "

Thursday 14:37 - Mrs kokila PATEL, Harrow "INSTANT QUOTE , GOOD WEBSITE"

Thursday 14:26 - Miss tasha Green, Cheltenham "Easy to use"

Thursday 14:22 - Mr Murray Anderson, Irvine "Very convenient and speedy service."

Thursday 14:11 - Miss Chantal Wilson, Johnstone "Easy to use"

Thursday 13:49 - Mr william burton, Lincoln "prompt, no hassle and no comebacks"

Thursday 13:44 - Miss Rebecca Taylor, Dover "Quick and easy website information easy to understand and read. "

Thursday 13:27 - Mr Paul Speers, Crewe "Quick, easy, straightforward."

Thursday 12:36 - Mr Chris Gillam, Lowestoft "Quite a comprehensive experience"



Thursday 11:38 - Mrs Eleni Evagora, London "Easy to use and not so many questions"

Thursday 11:15 - Mr Neil Scott, Macduff "Great Service "

Thursday 11:01 - Mrs anna augustine, Luton "Very easy to use"

Thursday 10:39 - Mr Connor Shepheard, Droitwich "Easy and convenient "

Thursday 10:00 - Mr kevin dundavan, Epsom "Punctual and easy to use website."

Thursday 09:09 - Mr Ian Bacchus, London "Very quick and simple"

Thursday 08:53 - Mrs Athena Thomas, Penarth "Quick and easy to access and professional customer service."

Thursday 08:10 - Mr Mark Drake, Bristol "Everything is very clear"

Thursday 06:16 - Mr Joseph Kavhu, Manchester "Easy and clear"

Wednesday 23:17 - Mr Christopher warrilow, Liverpool "Great and easy to use"


Wednesday 22:47 - Mrs Rachel Evans, King's Lynn "Fast and easy website"

Wednesday 21:57 - Mr Jon Gilbert, Croydon "Fast and easy"

Wednesday 21:45 - Ms Lynn Amos-Brown, Herne Bay "Easy to use. Straight forward instructions."

Wednesday 21:34 - Miss Francesca Green, Camberley "Clear to understand - best price I could find."

Wednesday 20:52 - Mr Damien Roberts, London "Easy and convenient"

Wednesday 19:36 - Mr Tim Callaway, Tonbridge "Very easy and convenient service. Have always had the pick up service. Have found the drivers friendly and flexible in their pick up destinations."

Wednesday 18:26 - Miss Anne Cox, Harrow "Very straightforward"

Wednesday 17:36 - Mr Gerry Helme, Liverpool "Easy to process and helpful chat window."

Wednesday 14:12 - Mr Josh Sly, Loughborough "Easy to use, fast, lots of options."

Wednesday 13:54 - Mr Alasdair Bryson, Kilmacolm "Options given on how and where to scrap my car with related price."


Wednesday 13:11 - Miss Amy Jolliff, Exeter "Very helpful customer service on live chat."

Wednesday 11:51 - Mr Liam Miles, St. Leonards-on-Sea "Very good."

Wednesday 11:40 - Mr Matthew Snowden, York "Very quick and easy and best price."

Wednesday 10:49 - Mr Dave Cotton, Havant "Quick and easy with an offer about what I was expecting."

26th Aug 23:20 - Mr Bill Stone, Selby "Straightforward process"

26th Aug 22:28 - Ms Sarah Jackson, Northampton "Prompt, efficient and reliable."

26th Aug 21:29 - Miss Cassandra Warner, Windsor "The ease of arranging online and the ability of a collection service "

26th Aug 21:27 - Mr Mark Mcgibbon, Edinburgh "Fast, speedy, polite to the point service."

26th Aug 21:23 - Mrs Catherine Connor, Liverpool "Fast quote and easy to follow instructions."

26th Aug 21:08 - Mrs Lynne Williams, Pontyclun "Easy to use and understand."

Why Choose CarTakeBack? Win a car! When you scrap your old one

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Request a call back by entering your telephone number below.

An operator will call you as soon as they become available during opening hours.

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Win a car! When you scrap your old one Feefo service rating