Customer Reviews

All customers have the opportunity to provide feedback on the service we provide.  Here's what you have to say about us:

Today 08:26 - Mr Charlie Carlin, Sutton - BMW 318 "How quick and easy it is."

Today 07:23 - Mr Jonathan Ruddlesden, Oldham - Vauxhall Movano "Fast, easy to use."

Yesterday 19:46 - Mr Alastair Holness, Herne Bay - Peugeot 407 "Incredibly easy."

Yesterday 16:40 - Mr Nicholas Henderson, Wigan - Citroen Saxo "Really easy site to follow and use."

Yesterday 16:28 - Mrs Lisa Haines, Canterbury - Volvo V70 "Easy and quick."

Yesterday 16:14 - Mr Stephen Lynn, London - Ford Escort "Quick and easy."

Yesterday 14:53 - Mr Gordon Gill, Plymouth - Mercedes Sprinter "Fast response."

Yesterday 14:53 - Mr Jamie Hammett, South Ockendon - Ford Fiesta "Best value and easy to use service as with previous collections."

Yesterday 13:25 - Mrs Kirsty Jandrell, Shrewsbury - BMW X3 "Slick"

Yesterday 12:46 - Mrs Susan Greenway, Swaffham - Peugeot 206 "Easy to use website."


Yesterday 12:42 - Mr John Page, Warlingham - Volkswagen Polo "Simple, quick and efficient."

Yesterday 11:17 - Mrs Emma Chandler, Stone - Renault Scenic "The website is easy to use."

Yesterday 10:29 - Mr Phil Egan, Londonderry - Volkswagen Golf "Simple and recycling centre is close by."

Yesterday 10:09 - Mrs Karen Arthur, Pontypridd - Mitsubishi L200 "Easy website."

Yesterday 09:09 - Ms Kadidja Debbah, London - Vauxhall Corsa "Easy and straight forward."

Yesterday 08:54 - Mrs Emma Chester, St. Neots - Vauxhall Agila "Very simple."

Tuesday 23:45 - Mr Radoslav Mladenov, Worcester - Skoda Fabia "Quick and easy."

Tuesday 22:43 - Ms Susan Carey, Ruislip - Renault Meganescenic "Simply and easy way to scrap your car."

Tuesday 21:47 - Mrs Kerry-Anne Thomas, Ashford - Renault "Very clear website."

Tuesday 20:35 - Miss Kate Jones, Ebbw Vale - Nissan Primera "Easy to use."


Tuesday 20:28 - Mrs Stephanie Mapstone, Caerffili - Nissan Micra "Quick and easy to use."

Tuesday 18:59 - Mrs Shron Lane, Walsall - Renault Megane "Easy to access the website and instant quote."

Tuesday 18:50 - Mr Thomas Bond, Preston - Fiat Cinquecento "Much quicker and hastle free than We Buy Any Car."

Tuesday 18:46 - Mr Shaun Smith, Camberley - Peugeot 307 "Excellent."

Tuesday 18:43 - Mr Connor Munn, Maidstone - Peugeot 206 "It's easy."

Tuesday 16:41 - Mr Andrew Welsby, March - BMW 740 "Very quick and efficient."

Tuesday 16:27 - Mrs Linda Atkins, Ramsgate - Peugeot Boxer "Very easy to follow."

Tuesday 16:08 - Mrs Belinda Prescott, Rossendale - Volkswagen Polo "Stress free."

Tuesday 15:48 - Miss Simi Padda, Ilford - Peugeot 206 "Quick and simple."

Tuesday 15:45 - Mr John Archer, Guildford - Opel "Used you before with a relatives car and it all worked smoothly."


Tuesday 15:19 - Mr Michael Morrison, Tonbridge - Citroen Xsara Picasso "Excellent, and easy to use website."

Tuesday 12:56 - Justin Woodgate, Beckenham - Renault Meganescenic "Convenient"

Tuesday 11:48 - Miss Nina Farrall, London - Volkswagen Polo "Good user experience."

Tuesday 11:43 - Mrs Sharon Hanks, Colchester - Renault Megane "Easy to use website."

Tuesday 11:01 - Mr Lee Allen, Worthing - Citroen Xsara Picasso "It is very easy."

Tuesday 10:24 - Mr Bill Forster, Newcastle upon Tyne - Citroen C2 "Ease of use of website to get a quote, and a quick response."

Tuesday 09:43 - Mr Victor Killingback, Worthing - Renault Kangoo "Very easy to use."

Tuesday 09:38 - Mr Steve Mann, Inverurie - Nissan Almera "All online and easy to follow."

Tuesday 08:57 - Mr Alex May, Bonnyrigg - Hyundai Coupe "Site was user friendly."

Tuesday 08:24 - Mr Jonathon Snow, Nelson - Ford Focus "Easy to sort."


Tuesday 08:24 - Mr John Pilgrim, Lairg - Citroen C4 "Easy to navigate."

Tuesday 08:04 - Mr Salim Miah, Loughborough - Renault Megane "Excellent"

Tuesday 00:50 - Mr Peter Wallis, Manchester - Vauxhall Astra "Great!"

Monday 22:43 - Mr Stephen Farmer, Scarborough - BMW 740 "Logical website."

Monday 20:57 - Mr Russell Davies, Caerffili - Citroen Dispatch "Very simple. We have used you in the past."

Monday 19:44 - Mr John Trainor, St. Helens - Ford Ka "Great price, easy site to use."

Monday 17:54 - Mr Lee Pashley, Leeds - Citroen Berlingo "Fast and easy."

Monday 17:03 - Mr Martin Fraser, Reading "Easy to follow website."

Monday 17:01 - Mrs Chiara Johnson, Stevenage - Citroen Saxo "Quick and simple."

Monday 16:01 - Mr Timothy Corcoran, Scarborough - Ford Sportka "Easy to arrange. Fair price."


Monday 15:59 - Mr Graeme Beckett, Hillsborough "Easy to complete."

Monday 15:53 - Mr Wasim Younus, Slough - Honda Accord "Simple to use website"

Monday 15:37 - Mr Shaun Lown, Norwich - Citroen C8 "Very happy."

Monday 15:35 - Mrs Lorraine Bradley, Helston - Volvo Xc90 "Simple, straightforward questions."

Monday 15:20 - Mr David Nicolson, Hamilton - Renault Kangoo "Very easy to fill in the information, and quick response."

Monday 15:17 - Mr Matthew Bartlett, Thetford - Ford Fiesta "Quick and simple to use."

Monday 13:53 - Mr Andy Howarth, Lechlade - Volvo V40 "Very easy."

Monday 13:14 - Mrs Sarah Dragten, Herne Bay - Citroen Saxo "Fast and clear."

Monday 13:07 - Ms Amanda McCord, Newhaven - Nissan Micra "Very easy to deal with online."

Monday 12:41 - Ms Tracy Davenport, Craigavon - Toyota Corolla "Easy to complete. Straightforward."


Monday 12:21 - Mr nicholas knight, Coulsdon - Ford Ka "Easy to do."

Monday 12:10 - Mr Ray Beckett, Caerdydd - Ford Fiesta "Ease of use. Things progressed at speed."

Monday 11:30 - Mr Oliver Jones, Epsom - Volkswagen Polo "Easy to use website, better quote system than other sites."

Monday 11:15 - Miss Ellie Moore, Waltham Cross - Ford Ka "Honest. "

Monday 11:10 - Mr Roger Nash, Thetford - Volvo 340 "Very simple to apply."

Monday 10:46 - Mr Sean Maguire, Canterbury - Honda Civic "Easy to use."

Monday 10:28 - Miss Kelly Ramcke, Llanelli - Volkswagen Golf "Quick quote and results."

Monday 09:35 - Mr Stephen Arundell, York - Vauxhall Vectra "Easy to do."

Monday 09:15 - Mr Hugh Stanley, Peterborough - Mazda 323 "Ease of use."

Monday 09:07 - Mrs Gladys Hughes, Sheerness - Ford Fiesta "Very user friendly."


Monday 09:04 - Ms Kerstin Wandel, York - Honda Civic "Easy, straight forward, clear terms and conditions. Very clear communication."

Sunday 22:38 - Miss Rebecca Rowberry, Peterborough - Vauxhall Astra "Easy to use."

Sunday 20:36 - Mrs Allyson Roberts, Caerffili - Citroen C4 "Quick and easy."

Sunday 18:46 - Mrs Gina Bruce, Ongar - Renault Megane "Easy and quick."

Sunday 17:44 - Mr Howard Smedley, Southwell - Citroen C3 "Website very easy to use."

Sunday 16:42 - Mrs Jennifer Newbury, Lytham St. Annes - Ford Focus "Easy to use."

Sunday 15:41 - Mr Simon Street, Hayling Island - Opel Astra "Easy to use."

Sunday 15:29 - Mr Peter Rawcliffe, Romford - Ford Focus "Very good"

Sunday 15:27 - Mr Antoni Conetta, Camberley - Ford Focus "Fast and no hassle."

Sunday 15:20 - Mr Clement Vallance, Liskeard - Kia Cee'd "Seems very straightforward."


Sunday 14:55 - Mr Liam Blackwell, Chesterfield - Ford Focus "Fast quote."

Sunday 14:08 - Mrs V Baillon, Gerrards Cross - Vauxhall Corsa "Hassle free, immediate decision."

Sunday 13:44 - Mrs Pauline Farmer, Blackpool - Volkswagen Polo "I've used your services before and was pleased with the service."

Sunday 13:17 - Mr John Warren, Swadlincote - Peugeot 306 "It's easy to understand."

Sunday 12:05 - Mr Daniel McCartney, Gloucester - Ford Ka "Have used before, easy to use and convenient."

Sunday 11:28 - Mrs Karen Lashley, Sunbury-on-Thames - Volkswagen Polo "Easy and quick."

Sunday 11:02 - Mr Matthew Cook, Andover - Citroen Xsara "Easy to follow on line requirements."

Sunday 09:23 - Mr Peter Swann, Hemel Hempstead - Toyota Corolla "Straight forward, safe and secure."

Sunday 08:41 - Mr Adrian O'Grady, Bracknell - Mercedes Vito "Easy to use."

Saturday 23:39 - Miss Alex Drake, Bradford - Citroen Saxo "Quick and easy."


Saturday 22:37 - Mr mathew Evans, York - Seat Ibiza "Very good."

Saturday 21:53 - Mr James Collier, London - Honda Crv "Straightforward and easy to use."

Saturday 21:31 - Miss Elly Savage, Brighton - Nissan Micra "Easy to use, good level of detail about the communication to come. Fair price."

Saturday 18:11 - Mr Stephen Harvey, London - Ford Focus "Very easy web site to use."

Saturday 17:39 - Mrs Maria Smith, Plymouth - Ford Fiesta "Quick, simple, collection option."

Saturday 15:51 - Mr Cristian Dan, London - Ford Mondeo "Great."

Saturday 13:25 - Mrs Mary Fraser, Musselburgh - Rover 25 "Ease of use. I have used site before and can't rate it high enough."

Friday 17:20 - Miss Jenny McCann, Norwich - Audi A4 "Good communication, nice user friendly website."

Friday 15:54 - Mr Ian Buxton, High Wycombe - Volkswagen Lupo "Simple to get quote. Have used your service before."

Friday 14:15 - Mr Michael Hemming, Derby - Hyundai Accent "Good layout of website and clear questions. "

Select 'more' to view earlier comments. Or, if you want to go back further, see our archived comments and reviews from previous monthsundefined

Why Choose CarTakeBack? Are you sad or glad to say bye? Send us a selfie of you and your old car! Want to donate your car to charity instead?

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Are you sad or glad to say bye? Send us a selfie of you and your old car! Want to donate your car to charity instead? Feefo service rating