Customer Reviews

All customers have the opportunity to provide feedback on the service we provide.  Here's what you have to say about us:

Yesterday 15:00 - Mr Sean Hunte, Norwich "Quick, easy and clear"

Yesterday 13:34 - Mrs Erica Collier, Hitchin "Hassle free, quick and easy"

Yesterday 13:09 - Mrs Lesley Williams, Middlewich "Easy & straight forward."

Yesterday 12:38 - Mr matthew jones, King's Lynn "quick and easy"

Yesterday 09:33 - Mr Andrew Brown, Wokingham "Simple and quick."

Yesterday 09:18 - Mr jonathan kilby, Luton "Quick and simple"

Thursday 20:11 - Mr George Love, Windermere "Quick, Simple and easy to do."

Thursday 18:31 - Mr jonathan smith, Sheffield "Quick and very easy"

Thursday 18:24 - Miss amy white, Bedford "Simple, Easy and good price offered!"

Thursday 16:27 - Mr Adam Coulson, Bury St. Edmunds "Very easy, clear price and instructions."


Thursday 16:06 - Mr gary rugg, Birmingham "Easy, fast and very simple to use"

Thursday 14:29 - Mr Andy Macdonald, Preston "Only company that actually kept their promise and gave an on-line quote."

Thursday 13:25 - Mr Nicholas Thomas, Flint "Very straightforward."

Thursday 11:28 - Mr Nuno Gomes, Morden "good price. very good website!!"

Thursday 11:19 - Mr Fraser Hood, Rugeley "The website is pretty straight forward and easy to use."

Thursday 10:04 - Miss Adrienne Darwin, Southsea "Quick and very well laid out! "

Thursday 09:52 - Mr John Robinson, Cheltenham "Short number of steps and simple."

Wednesday 20:26 - Miss Julie Nicol, Leicester "Quick, easy to use website."

Wednesday 19:16 - Mrs Tracey Gilhooley-Rutherford, Kelty "Easy, straight forward, reassuring."

Wednesday 17:56 - Mrs Ann Wellington, Gravesend "Have used before, its easy!"


Wednesday 17:55 - Mr Miles Turner, Watchet "It's to the point, and doesn't ask needless questions."

Wednesday 16:02 - Mr James Cheshire, Shefford "Good price quoted, quick and easy process."

Tuesday 21:47 - Miss Jasmine Keating, Bury "Good price for my car, thank you."

Tuesday 21:06 - Mr John Obrien, Rickmansworth "Quick easy and a good price "

Tuesday 19:52 - Mr Terence Johns, Watford "Exellent very easy to use"

Tuesday 17:46 - Mr Donald Augustine Fong, Stoke-on-Trent "How easy, you clarified and explained the procedure on the website."

Tuesday 17:33 - Ms Julie Odele, Dartford "Best offer so far and quick response."

Tuesday 16:59 - Mr Ian Hooper, Hailsham "It's easy to use."

Tuesday 14:45 - Mr Raymond Douglas, St. Neots "Easy just to fill in form."

Tuesday 14:26 - Mr Ashraf Khan, Derby "No messing around, straight to the point."


Tuesday 12:43 - Mr Jason James, Lytham St. Annes "It's easy to do it on-line."

Tuesday 12:32 - Mrs Margaret Richardson, Manchester "Very clear, quick and easy to use."

Tuesday 12:28 - Mr Dominic Gamble, Uxbridge "Quick and easy."

Tuesday 10:14 - Miss Mari-Anne Welland, Reading "Very quick and easy."

Tuesday 10:11 - Mr Sati Sahotay, West Bromwich "Website is very easy to use."

Tuesday 10:02 - Mrs Angela Hay, Diss "Quick, easy, reasonable valuation, to the point!"

Tuesday 07:18 - Mrs Therese Travis, Bournemouth "Quick & easy."

Tuesday 00:19 - Mr Kenneth Wilson, Aberdeen "Simple and easy to use."

Monday 21:33 - Mr Graeme Smith, Dalkeith "Easy to arrange collection."

Monday 21:20 - Mr Sam Hewlett-Lloyd, Wolverhampton "Very easy to use."


Monday 21:17 - Mr Wayne Stephens, Tilbury "Easy and convenient."

Monday 20:32 - Mr Ibrar Khan, St. Albans "Great customer service; reponded to my emails quickly."

Monday 20:18 - Mr Jeremy Grey, Liverpool "Quick and easy."

Monday 19:26 - Mrs Eleanor Stamper, Isle of Lewis "Easy site to use."

Monday 17:14 - Miss Shauna Milner, Watford "Quick and easy"

Monday 12:58 - Mr Paul Zwierzanski, Brighton "Simple and easy to use and understand - well done. "

Monday 12:30 - Miss Sabrina Stewart, London "Quick and simple to use. "

Monday 12:20 - Mr Mustafa Adan, London "Easy step to follow and great service."

Monday 10:39 - Mr Stephen Fitzsimmons, Derby "Clearly explained and easy navigation."

Sunday 11:50 - Mr Saif Ali, Hounslow "Very easy to set up and find quote, an easy website and service to use."


Sunday 10:09 - Miss Jade Dwyer, Leicester "Excellent"

Sunday 09:57 - Mr Paul Ankers, Stockport "convienient and quick"

Sunday 09:33 - Mr Graham Colloff, Billericay "Easy to use and good price. "

Sunday 07:35 - Mrs Beverley Fenton, Leicester "Really simple and straightforward to arrange"

13th Sep 22:36 - Mr Justin Light, Borehamwood "Each step seemed easy to negotiate."

13th Sep 22:03 - Miss Keeley Jones, Sheffield "Good to do "

13th Sep 16:56 - Miss Angela Hunter, Clackmannan "Very easy to get a quote right away and clear, easy steps to arranging collection/delivery."

13th Sep 16:33 - Mrs Amanda Gadema, Whitley Bay "Quick and easy service to access :)"

13th Sep 15:52 - Mr Alan Doyle, Bracknell "Very easy to use website."

13th Sep 14:53 - Mr Alec Sherwood, Thornton-Cleveleys "Very quick and convenient."


13th Sep 13:34 - Mrs Sue Gibby, Stockport "Website very clear and easy to navigate."

13th Sep 13:34 - Mr Rawle Basdeo, London "Good company with easy to use website. Straightforward, which is a good thing."

13th Sep 13:11 - Mr Jamie Parry, Merthyr Tydfil "Very easy to use, straightforward, and user friendly."

13th Sep 11:55 - Mr Kieran Lambe, Alfreton "The instant quote, without having to enter any private details."

13th Sep 11:47 - Mr Kieran Marshall, Aldershot "Quick and easy to arrange pick up."

13th Sep 10:07 - Mr Philippe Le Merrer, Norwich "Friendly and efficient customer service."

12th Sep 20:26 - Miss Lynne Jones, Blackburn "The ease at which it was sorted."

12th Sep 16:09 - Mr Paul Seear, Huntingdon "Very quick and efficient."

12th Sep 15:54 - Mr Alan Brunyee, Swadlincote "Quick and easy website to use."

12th Sep 12:57 - Rev Julian Hollywell, Derby "Online support (Matt) was brilliant."


11th Sep 21:41 - Mr Jonty McDonald, Darwen "Quick and simple."

11th Sep 19:27 - Mr Mahmud Walji, London "Easy friendly service, very good. "

11th Sep 19:22 - Mr Mark Dempster, Birmingham "Easy to fill-in form"

11th Sep 16:53 - Miss Amy Dickson, Nottingham "Very simple and easy to follow."

11th Sep 15:23 - Miss Emma Cobb, High Wycombe "Website is easy to follow."

11th Sep 14:35 - Mr Craig Mahe, Barnet "Simple and easy process. Cannot fault it."

11th Sep 14:04 - Mr Humphrey Tyndale, Worcester "Nice and straight forward."

11th Sep 13:42 - Mr Scott Squires, Arrochar "Simple and quick to use."

11th Sep 12:00 - Miss Hannah Crook, London "Straight forward and easy to use."

11th Sep 09:55 - Mrs Barbara Rusdale, Peterborough "Quick response/on line chat."


11th Sep 09:40 - Mr John Moore, Ballyclare "The form is simple to complete."

11th Sep 09:39 - Mrs Kerstin McNichol, Keswick "I have used your services before and was pleased with it. "

11th Sep 09:01 - Mr Maurice Haslam, Ripley "The process is clear and straightforward."

11th Sep 08:12 - Mr Lawrence Laroza, Brentford "User friendly."

11th Sep 07:44 - Mr Glyn Jones, Warwick "Instant answers."

11th Sep 07:10 - Mr Alan Dace, St. Ives "Easy, no hassle."

10th Sep 22:10 - Mr Ayub Shah, London "Instant quote and collection arrangement."

10th Sep 20:36 - Mr Bagley, Sutton "Straight forward website."

10th Sep 19:21 - Mr Emanuil Noev, Salisbury "Brilliant!"

10th Sep 19:18 - Mr Jack Durrant, Blackburn "Simple and easy to navigate!"


10th Sep 18:41 - Mr Alistair Smillie, Stirling "Quick, easy and understandable."

10th Sep 17:54 - Mr Luke Cullen, Normanton "Fast & easy. I've used you before but the new site is loads better."

10th Sep 14:10 - Mr Andrew Bond, Lytham St. Annes "Great, very easy and straight forward to follow."

10th Sep 14:01 - Mrs Elizabeth Ratcliffe, Guildford "Web site easy to use, clear instructions."

10th Sep 11:20 - Ms Carmen Klinkosz, Glasgow "Easy and convenient. "

10th Sep 11:15 - Mrs Emily French, Liverpool "Easy to get a quick quote. "

10th Sep 11:08 - Ms Patricia Hill, Blackburn "Instant quote before filling in personal details"

10th Sep 09:10 - Mr Carlos Griffith, London "Good service."

10th Sep 00:24 - Mr Andrew Ryan, Northwood "It is very easy to navigate and understand the website."

9th Sep 21:12 - Mr Branko Cupkovic, Doncaster "The website was easy to navigate through, and having the car collected saves a lot of hassle."

Why Choose CarTakeBack? Win a car! When you scrap your old one

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Send an email to or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Request a call back by entering your telephone number below.

An operator will call you as soon as they become available during opening hours.

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Win a car! When you scrap your old one Feefo service rating