Customer Reviews

All customers have the opportunity to provide feedback on the service we provide.  Here's what you have to say about us:

Yesterday 14:46 - Mr Duncan Mckay, West Drayton "Very prompt professional service!"

Yesterday 12:01 - Mr Alan Price, Oldham "It has been very easy to use. I like the fact of giving a selection of places to drop the car off and also the option of being collected"

Yesterday 11:46 - Mrs Monika Brzozka, King's Lynn "Straightforward and fair price"

Yesterday 10:49 - Mr Aaron North, Burnley "Fast & Efficient"

Yesterday 01:01 - Mr M islam Awan, London "Good"

Thursday 23:42 - Miss Sophie Bagshaw, Norwich "Very user-friendly and easy to complete."

Thursday 18:52 - Mr Robert Bedford, Warrington "Used you before and am very impressed!"

Thursday 18:17 - Mrs Carrie Smith, Caldicot "Quick and easy to use"

Thursday 17:25 - Mrs Kayleigh Ridgwell, Folkestone "Quick and easy to understand."

Thursday 13:12 - Mr james Anderson, Derby "Quick and non fussy."

more

Thursday 12:40 - Mrs Elizabeth Forbes, Tonbridge "Good customer service. Very helpful."

Thursday 12:27 - Mr Malcolm Kempton, Birmingham "Speed and simplicity of obtaining quote."

Thursday 11:50 - Mr Daniel Lambert, Chertsey "Its fast and not too many questions."

Thursday 11:02 - Mr Derek Murphy, Bournemouth "Very good,no hassle."

Thursday 09:16 - Mr Tom Wenham, Surbiton "Easy and straight forward."

Wednesday 20:12 - Miss susan flynn, Stevenage "Very efficient. Have used this service previously."

Wednesday 19:59 - Mr Simon Holman, Aylesbury "FAQs pretty comprehensive in explaining all issues."

Wednesday 18:38 - Mr Aidan Smith, Southampton "Instant quote."

Wednesday 12:02 - Ms Olwyn Santiago, Bournemouth "Easy to use website"

Wednesday 10:18 - Mr Ricky Thomas, Cardiff "Instant quotation and a well laid out website."

more

Tuesday 15:21 - Mr Nicholas Lightfoot, Warwick "Price & convenience."

Tuesday 15:13 - Mr Mahmud Walji, London "Quick and professional."

Tuesday 15:00 - Mr James Bourke, Maidstone "Easy to use website."

Tuesday 14:24 - Mrs Lora Fenwick, Ellon "Easy Peasy! Super fast and really easy to organise."

Tuesday 13:52 - Mr Darryl Dilley, Shefford "Fast and easy."

Tuesday 13:33 - Mr Alan Weston, Leicester "The price was the best."

Tuesday 13:23 - Miss Joanne Blackwell, Wigan "Straightforward and easy."

Tuesday 11:21 - Mr Brian Morham, Kelty "Easy site to navigate."

Tuesday 10:58 - Mr Mohamed Hajinur, Romford "Very easy to use."

Tuesday 09:38 - Mrs Sheryl Wakeman, Luton "Easy to use."

more

Tuesday 07:44 - Mr Mark Marshall, Newark "Easy and hassle free."

Tuesday 00:03 - Mr James Flint, Alfreton "Easy simple and fast."

Monday 22:33 - Mrs Padfield, Wakefield "Quick and easy."

Monday 20:51 - Miss Raquel Vieira, Hendon "Easy to follow process."

Monday 20:10 - Miss Alison Brown, Ayr "Straightforward and plenty of information to allow me to understand the process."

Monday 18:47 - Mr James Castell, Luton "Easy and convenient."

Monday 18:39 - Mr Chris Holt, Manchester "Easy to use online form."

Monday 12:14 - Mr Sebastian Jablonski, Pontefract "Ease of use, no hassle over phone haggling on price"

Monday 09:13 - Mr Simon Griggs, Huntingdon "Used the service before with no issues."

Sunday 22:54 - Ms Rosie Dorontic, Edinburgh "Super clear and easy. "

more

Sunday 21:37 - Mr Sukhjinder Singh, London "Excellent"

Sunday 18:35 - Mrs Delia Swift, Ledbury "We had to scrap a car with you last year - service was excellent, could not fault and man collecting charming, polite and lovely. All in all a completely painless experience!"

Sunday 13:07 - Mr Calvin Kara, Manchester "Quick and straightforward "

Sunday 10:42 - Miss Stevie Macdonald, Folkestone "Quick and efficient"

13th Dec 14:58 - Miss Rebecca Mussett, Norwich "Easy and quick to sort out, and also holding the quote for 7 days is very useful."

13th Dec 14:44 - Mr William Norton, Surbiton "Easy simple and very quick service."

13th Dec 13:48 - Miss Kelly Humphrey, Basingstoke "All questions were answered on the website and it was made very clear what was expected of me/the car. Very easy to use and takes the hassle out of the experience."

13th Dec 12:35 - Mr Joe McKee, Glasgow "Very straight forward"

13th Dec 08:00 - Mr Timothy Loraine, Chelmsford "How quick the quote is given, and the information on your website answers any concerns."

12th Dec 21:04 - Mrs Tanya Turpin, York "Very helpfull to me."

more

12th Dec 19:02 - Mr Omar Mohamed, London "Good customer service."

12th Dec 18:15 - Mr Tom O'sullivan, Kingswinford "It was quick and easy you have taken the hassle away."

12th Dec 12:04 - Mr Eric Roy Rubacs, Wakefield "Nice and simple, very refreshing"

12th Dec 09:49 - Mr Gary Dutton, Chester "Very quick and easy"

11th Dec 21:48 - Mr Paul Bollard, Whitstable "Very quick and straightforward"

11th Dec 18:58 - Mr Richard Whitworth, Wakefield "I've used the service before and it's hassle free."

11th Dec 17:56 - Mr Alan Taylor, Edinburgh "Very straightforward - my car has been expensive to run this year, so it will be a relief, now it has broken down again, to just let it go - some years ago I had to pay to get a car scrapped, so the payment/collection is a big help - big relief."

11th Dec 17:55 - Mrs Wendy Rogalla, Wellington "My son put me onto this service as he has used it before and it is excellent."

11th Dec 15:53 - Mr Suleman Dirir, London "Quick & Easy Website to use."

11th Dec 12:29 - Mrs Nichola Chubb, Gosport "Very quick quotation process."

more

11th Dec 11:09 - Miss Carole Taylor, Bolton "Prompt answer."

11th Dec 10:54 - Mr kiefer simpson, London "Good that the quote is instant and online."

11th Dec 10:43 - Mr Christopher Reed, High Wycombe "Very easy to use. Chat function with a member of staff was excellent."

11th Dec 10:25 - Christine Watson, Lasswade "It's fast and effective."

11th Dec 10:05 - Mrs Caroline Howard, London "Very easy site to navigate."

11th Dec 08:36 - Mr Ian Martin, Leeds "Nice slick site."

11th Dec 07:11 - Miss karen crocker, Rochester "Easy, no complications."

10th Dec 21:42 - Mr Robert Nightingale, Andover "Easy to use website. Good price for car."

10th Dec 19:13 - Miss Julia Neil, Glasgow "Clear website and instructions."

10th Dec 17:45 - Mr Max Eadie, Auchterarder "Quote without having to add all your details like competitors."

more

10th Dec 13:29 - Mrs Linda Long, Newmarket "Quick application and brilliant customer services."

10th Dec 12:22 - Mr George Harrison, Stevenage "Very easy to use website and friendly helpful staff."

10th Dec 11:48 - Ms Jackie O'Connell, Wallingford "Website is clear and easy to use"

10th Dec 11:19 - Mr Steve Butts, London "Easy to use and helpful staff on the phone."

10th Dec 10:43 - Miss Karra Black, Glasgow "Very fast and easy to use website "

10th Dec 09:23 - Mr Matthew Lund, Shefford "Fast quote and best offer I've had."

9th Dec 23:03 - Mr Eroy Alexis, Plymouth "The website is very user-friendly."

9th Dec 21:00 - Mr Mandefro Adamu, Nottingham "Clear, easy and simple procedure."

9th Dec 20:08 - Mr Robert Cox, Reading "Very easy to use and best price offered."

9th Dec 17:22 - Mr David Hanmore, Sheerness "Fast response to me applying to your service."

more

9th Dec 15:20 - Mr Terry Beddows, Manchester "Easy to use. Clear and informative web site."

9th Dec 15:20 - Mr Jak Melvin, Stevenage "Very easy. Good website."

9th Dec 14:29 - Mr Anthony Simpson, Sheffield "Quick and easy."

9th Dec 13:45 - Ms Mary McWalter, Glasgow "Easy to find. Easy to use."

9th Dec 13:10 - Mr Matt Cooke, Littlehampton "I liked that I did not have to fill in long detailed forms. Got to the point."

9th Dec 12:40 - Miss Kelly Smith, Blackburn "Quick and helpful."

9th Dec 09:26 - Mr Mark Davis, Borehamwood "Quick and efficient."

8th Dec 22:29 - Mr Liam Urry, Attleborough "Easy website navigation."

8th Dec 22:01 - Miss Louise Elphick, Newark "Speedy, efficient web site."

8th Dec 20:44 - Mrs Rebecca Lowe, Birmingham "FAQs very useful."

more

8th Dec 19:04 - Miss Charlotte Elliott, Borehamwood "Quick and easy."

8th Dec 17:20 - Mr Nigel Dalby, Salisbury "Quick response."

8th Dec 14:39 - Mr James Strevens, Liskeard "The good price and ability to collect the vehicle."

8th Dec 14:17 - Mr Stuart Cruickshank, Buckie "Easy and straightforward "

8th Dec 13:44 - Miss Karen Winthrop, Washington "Easy to follow instructions."

8th Dec 13:10 - Terry Doherty, Kirkcaldy "Quick and straightforward. "

8th Dec 12:37 - Mr Jack Johnson, Croydon "Easy to organise."

8th Dec 11:53 - Miss Lucy Blenkinsop, London "Efficient website. "

8th Dec 10:58 - Miss Jessica Lydon, Newcastle upon Tyne "Easy to fill in online."

8th Dec 10:23 - Mr Christopher Whyman, Rochester "Easy to use and understand."

Why Choose CarTakeBack? Win a car when you scrap your old one!

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Request a call back by entering your telephone number below.

An operator will call you as soon as they become available during opening hours.

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Win a car when you scrap your old one! Feefo service rating