Customer Reviews

All customers have the opportunity to provide feedback on the service we provide.  Here's what you have to say about us:

Today 11:55 - Mr Steve Farrin, Chatham - Nissan Maxima "The whole thing is very quick and simple to use. I thought scrapping the car would be a pain but your site made this very quick and easy."

Yesterday 18:40 - Mr Manpartap Singh, Maidenhead - Mahindra Indianbrave "Excellent website. "

Yesterday 16:07 - Miss Zeenat Mosaheb, Epsom - Hyundai Accent "Easy to navigate website, good customer service, and competitive prices."

Yesterday 14:14 - Mr Jason Kalik, Salisbury - Citroen Saxo "Efficient in responding and a no nonsense approach."

Yesterday 13:11 - Mr Dharma Boodhun, Barking - Nissan Micra "Very efficient."

Yesterday 10:04 - Miss Lisa Rose, Worthing - Ford Fiesta "Straight forward and clear."

Thursday 12:55 - Mr Richy Armstrong, Louth - Vauxhall Corsa "Quick and easy."

Wednesday 20:42 - Mr Steven Lynam, Hornchurch - Ford Mondeo "Easy to use website; quick and straight forward."

Wednesday 20:39 - Mr Dave Burge, Chelmsford - Ford Fiesta "Quick, easy, and a good price."

Wednesday 20:30 - Mr James Helliwell, Halifax - Peugeot 206 "It is easy to arrange and I was offered the best price."


Wednesday 18:07 - Mr Paul Mason, Leyland - Ford Transit "Straight forward and easy to use. Great stuff!"

Wednesday 10:48 - Mr Paul Harding, London - Volkswagen Passat "A very quick and simple service, recommended to me by a friend."

Tuesday 20:10 - Mr Tommy Kielty, Manchester - Perodua Kelisa "Very easy to use interface made the process very simple to complete."

Tuesday 17:56 - Miss Adrienne Wells, Oldham - Renault Clio "Quick and easy, and no hassle."

Tuesday 17:05 - Miss Amy Marsden, Preston - Vauxhall Corsa "Simple to complete the request and good detail in the additional explanation fields."

Tuesday 16:49 - Mr Stefano Cotrufo, London - BMW X5 "Very easy and straight forward."

Tuesday 10:35 - Mrs Margaret Winnett, Looe - Saab 93 "Nice and easy to use. "

Tuesday 10:24 - Miss Hannah Mounsey, Rotherham - Vauxhall Corsa "Really straight forward, easy website to use."

Tuesday 05:11 - Mr Luke Good, Rushden - Vauxhall Corsa "Very quick and easy."

Monday 17:03 - Mr David King, Epsom - Vauxhall Agila "Clear information, quick to get quote and to arrange pick up."


Monday 13:36 - Mr Ben Oldfield, Sheffield - Ford Ka "Very easy and straight forward."

Monday 12:05 - Ms Ioana Triboi, York - Vauxhall Corsa "Quick quote and a quick response."

Monday 09:21 - Miss Emily Paine, West Byfleet - Ford Focus "It's nice and quick and easy."

Monday 09:17 - Miss Gemma Fernandez, Reading - Ford Fiesta "Quick and easy."

Monday 08:28 - Mrs Emma Priestley, Woking - Nissan Almera "Quick and easy to follow service."

Sunday 20:44 - Miss Amber Carnegie, Sheffield - Fiat Punto "Easy, simple to use and understand."

Sunday 15:44 - Mr Hamid Abbaszadeh Habashi, Harrow - Vauxhall Vectra "My fourth time using CarTakeBack in the past seven years. All good!"

Sunday 12:55 - Mr Garth Fowler, Peterborough - Smart Fortwo "Very quick and easy to use."

Sunday 12:01 - Mr Jonathan Beale, Southminster - Volkswagen Polo "Easy and quick."

Sunday 11:24 - Mr Michael Barnell, Salisbury - Triumph Spitfire "Easy website to use. One of the few that actually found my car with just the registration number, and the best price."


16th Jul 20:14 - Ms Ann Saunderson, Liverpool - Vauxhall Astra "Easy to use."

16th Jul 15:26 - Mr Paul Kelly, London - BMW 330 "Very simple and straightforward."

16th Jul 11:00 - Mr James Booth, Coventry - Ford Ka "Excellent, clear website and helpful telephone support."

15th Jul 11:07 - Mr Reginald Hasemore, Gillingham - Vauxhall Astra "Very quick and easy to use."

15th Jul 08:31 - Mrs Nicola Wood, Worcester - Citroen Relay "Simple and straight forward to arrange."

15th Jul 07:16 - Miss Rebecca Beven, Purley - Vauxhall Tigra "Easy to use."

15th Jul 01:54 - Mr John Ward, Accrington - Renault Meganescenic "Nice service."

15th Jul 00:16 - Miss Samantha Boniface, Hove - Ford Fiesta "Instant quote."

14th Jul 18:00 - Mr Adam Simcock, Stoke-on-Trent - Volkswagen Golf "Simple and straight forward and I like the fact that my car will be recycled."

14th Jul 17:13 - Mr Dominic McCulloch, Glasgow - Vauxhall Corsa "Fast and easy to use."


14th Jul 16:15 - Mrs Nicola Gibbons, Ruislip - Vauxhall Astra "Easy forms, instant quote."

14th Jul 08:43 - Mr Timothy Wright, Ware - Honda Civic "Excellent, 5 star!"

13th Jul 17:08 - Miss Sue Chater, Halesowen - Audi A4 "Quick and straightforward."

13th Jul 13:41 - Ms Michelle Souza, Kettering - Fiat Punto "A good online experience."

13th Jul 13:00 - Miss Kelly Doherty, Carshalton - Toyota Avensis "Easy to use service and helpful phone staff."

13th Jul 10:47 - Ms Rosemary Brougham, Iver - Renault Clio "Speedy and efficient, with detailed instructions."

12th Jul 23:25 - Mr Mark Macey Lillie, Shepperton - Vauxhall Corsa "Very easy."

12th Jul 19:44 - Mr Richard Carman, Wirral - Volkswagen Passat "A comprehensive, online service."

12th Jul 16:37 - Mr Kevin Burford, Taunton - Renault Trafic "Very efficient."

12th Jul 14:46 - Mr Dave Plumstead, Market Drayton - Seat Ibiza "Very easy and quick."


12th Jul 14:09 - Mrs Jennifer Garcia, London - Citroen Berlingo "Clear and straightforward."

12th Jul 13:57 - Mr Graeme Slight, Dunfermline - Toyota Corolla "Quick and easy, and a good price paid. Thanks!"

12th Jul 12:32 - Rev Terry Griffith, Bexleyheath - Citroen Saxo "Simple and straightforward."

12th Jul 12:02 - Ms Angela Fogartaig, Bolton - Fiat Seicento "Very efficient service."

12th Jul 11:57 - Mr Sailesh Anand, Harrow - Renault Clio "Nice instant quote on website and a polite lady answered my call. "

12th Jul 11:28 - Mr Azizur Rahman, London - Volkswagen Polo "Quick and smooth."

12th Jul 11:14 - Mr Fergus Michie, Leighton Buzzard - Ford Mondeo "Very easy and straight forward."

12th Jul 10:33 - Mr Denton Williams, Saltash - Peugeot 206 "Quick and simple."

12th Jul 09:46 - Mr Timothy Creedon, Reading - Renault Clio "Quick service."

12th Jul 07:32 - Mrs Lisa Marshall, Camelford - Toyota Picnic "Quick and easy."


12th Jul 03:53 - Mr Muhammad JJ Rahman, Croydon - Toyota Avensis "Easy, fast, direct, and easy to understand as well - even the terms and conditions - which is quite an exception. Good valuation of the car."

11th Jul 20:25 - Mrs Emma Joyce, Billingshurst - Peugeot 206 "Quick and so easy."

11th Jul 16:20 - Mr Martin Do, London - Renault Scenic "Fast and efficient."

11th Jul 11:17 - Mr Matthew Shields, Hungerford - Volvo Xc70 "Easy to use website - clear and to the point."

11th Jul 10:01 - Miss Samantha Hyde, Ashford - Ford Focus "Easy, fast service."

11th Jul 09:38 - Mrs Natalie Flight, Bootle - Seat Ibiza "Easy to use, hassle free."

11th Jul 08:31 - Mr Martin Adam, St. Albans - Honda Civic "Easy to use and quick responses to emails."

10th Jul 22:44 - Miss Zubeyde Surensoy, London - Nissan Micra "Quick response and an easy to use website."

10th Jul 19:58 - Mr Anthony Humphreys, Darlington - Renault Megane "Nice and easy."

10th Jul 16:05 - Mr Paul V Bunn, Cleckheaton - Citroen Xsara Picasso "Good efficient service and very prompt and courteous."


10th Jul 15:10 - Mr Jack Giles, Maidstone - Ford Mondeo "Quick and easy."

10th Jul 13:12 - Mr Neal Alderton, Ashford - Renault Meganescenic "Quick and easy to follow."

9th Jul 18:03 - Mr John Trowles, Ashford - Volkswagen Golf "Easy to use and instant information."

7th Jul 23:01 - Mr Andrew Hide, Bodmin - Ford Mondeo "I've used CarTakeBack a couple of times in the past, it is simple, quick and no messing about."

7th Jul 21:05 - Mrs Teresa Morgan, Folkestone - Citroen Saxo "Excellent service."

7th Jul 12:46 - Mr Joel Haylock, Kenilworth - Audi S6 "Simple and quick."

7th Jul 11:59 - Miss Rachel Hughes, Inverness - Seat Leon "Really clear instructions, all the information I needed to make a decision."

7th Jul 11:40 - Mrs Dawn Brown, Sheerness - Kia Sedona "Very fast service."

6th Jul 17:05 - Mr Martin Colley, Farnborough - Renault Clio "Appears to be straightforward and honest in a world of often notifiably dishonest traders. Recommended by a local service mechanic."

6th Jul 16:34 - Mr Peter Gomez, Folkestone - Renault Clio "A quick, positive response to my enquiry. "


6th Jul 15:29 - Mr Steven Burgess, Manchester - Ford Focus "Quick and easy."

6th Jul 14:04 - Mr John Keogh, Glasgow - Mitsubishi Shogun "Quick and efficient service, and easy to follow."

6th Jul 13:11 - Miss Samantha Summers, Rochdale - Vauxhall Corsa "Very happy with the service."

6th Jul 12:30 - Mrs Eileen Elliott, Haywards Heath - Renault Meganescenic "Quick and easy."

6th Jul 11:33 - Mr David Halliday, Yarm - Suzuki Alto "Clear and straightforward."

5th Jul 16:16 - Miss Shobha Pattni, London - Vauxhall Corsa "Quick and simple."

5th Jul 16:09 - Mr Angus Dike, Hemel Hempstead - BMW 530 "Easy to understand and clear."

5th Jul 12:23 - Miss Estela Gaspar, Ely - Ford Ka "Very organized and good information."

5th Jul 09:38 - Mrs Varri Boyd, Bathgate - Vauxhall Zafira "Very efficient!"

4th Jul 19:29 - Mr Stewart Gale, Cambridge - Vauxhall Corsa "User friendly. Thumbs up!"


4th Jul 19:23 - Mr Jason Hilliard, Shrewsbury - Hyundai I10 "Very quick and efficient."

4th Jul 16:58 - Mr Mark Crouch, Camberley - Citroen C4 Picasso "Easy to complete online and a quick quote!"

4th Jul 16:23 - Mrs Alice Davis, Didcot - Vauxhall Zafira "Great customer service."

4th Jul 15:58 - Mr Louis Ryan, Sidcup - Toyota Starlet "Quick and effective."

4th Jul 15:42 - Mr Steve Edwards, Ilford - Ford Mondeo "I have dealt with CarTakeBack before, excellent service every time."

4th Jul 15:23 - Mr Charles Gooda, Thetford - Vauxhall Vectra "Nice and simple."

4th Jul 12:46 - Mr Alan Doughty, Kettering - Chevrolet Matiz "Very simple and straight forward."

4th Jul 08:49 - Mr Kenneth Brereton, Rossendale - Ford Ka "Prompt with quote and price, and the time of collection."

3rd Jul 22:42 - Ms Dawn Mulvaney, Gateshead - Citroen Xsara Picasso "Easy and fast."

3rd Jul 17:45 - Mr Warren Dingley, Radlett - Hyundai Amica "Fast and easy."

Select 'more' to view earlier comments. Or, if you want to go back further, see our archived comments and reviews from previous monthsundefined

Why Choose CarTakeBack? Are you sad or glad to say bye? Send us a selfie of you and your old car! Want to donate your car to charity instead?

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Are you sad or glad to say bye? Send us a selfie of you and your old car! Want to donate your car to charity instead? Feefo service rating