So, you've arranged for us to collect your scrap
car. Here's what happens
next.
Preparation
Please make a note of your reference number. This begins
'CC' and was shown at the end of the quotation process as well as
on your confirmation email. It helps if you have this
reference number handy if you need to contact us about the
collection.
You'll need to hand over any documents you have for the scrap
car such as the registration document (V5C/logbook), MOT
certificate, handbook and any service history (don't worry if you
don't have any of these documents as we'll still be able to accept
your car), as well as any keys. Please also remove any
personal belongings and any rubbish. You'll need to remove
the tax disc if you wish to claim back any remaining road tax.
Arranging a collection date and time
Our operator will contact you at the time you asked for at the
end of the quotation process, to agree a convenient date and
time for collection. If you need your scrap car to be
collected urgently or on a particular day, please let the operator
know and they will do their best to help you. They will also
ask you to confirm that the car meets the terms of the
quotation.
If you need to cancel the collection, please note that there may
be a cancellation charge. For further information please see the terms and
conditions.
Assessment
Your car will be assessed to confirm that it meets the terms of
the quotation. In particular we'll check that it is complete,
free from waste and easily accessible. If these terms are not
met the price may need to be adjusted. You will have the
chance to accept or reject any new quotation before you hand over
your scrap car.
Payment
Once your scrap car has been assessed, the operator will
organise any payment owed to you in the form of cash or cheque.
Certificate of destruction
The car will be taken directly to a CarTakeBack recycling centre
where a DVLA Certificate of Destruction will be issued. This
will be sent out to you via e-mail if we have your e-mail address
or if not, then by post.
Read more on the importance of a DVLA Certificate of
Destruction.
Recycling your scrap car
You can rest assured that once we've accepted your scrap car, it
will be recycled in line with EU regulations. All of our
scrap car recycling centres are licensed by the environmental
agencies, so you won't find any of your old tyres dumped in ditches
or toxic oil tipped down the drain. Read more about the
recycling process.
If you haven't yet done so, click here for a free, no obligation
quotation for your scrap car to be collected ยป