Coronavirus (COVID-19) Guidance

We are closely monitoring the latest guidance from the Government in relation to Coronavirus (COVID-19). The CarTakeBack Team are all working from home and are available by phone and email.

We are currently able to safely collect vehicles in all areas despite any restrictions you may be under. Staff involved in the collection of vehicles have been made aware of the latest social distancing and hygiene guidelines. 

If you have any symptoms and/or are self-isolating, do please let us know prior to the collection date. We recognise the importance of remaining flexible during this time, so should your circumstances change, and you can no longer safely go ahead with an agreed collection date, please give us as much notice as possible (at least 24 hours is ideal).

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If you still have questions, you can find all of the answers in the following categories:

About your quote About your Car Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call Us

0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

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During opening hours request a call back by entering your telephone number below.
An operator will call you as soon as they become available.

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

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Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

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