Our customers love us!

When you sell your scrap or used car with CarTakeBack.com, you’ll be joining thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with us by phone or email.

We're on hand to help you every step of the way - from finding the best price, right up until the payment and paperwork are sorted.

Customer Reviews

Sad or glad to see your car go? Simply go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel. You can take a look at some of the selfies sent in by CarTakeBack customers recently in our blog

All customers have the opportunity to provide feedback on the service we provide.  Here's what you have to say about us:

19th Jun 07:54 - Mr Robert Houldcroft, Sunbury-on-Thames - Ford Focus C-MaxEasy and quick

19th Jun 02:33 - Mr David Tozer, Barnstaple - Skoda OctaviaQuite and straightforward

18th Jun 23:47 - Miss Alice Reilly, London - Ford KaEasy and quick to use

18th Jun 23:22 - Mr John Thrupp, Brackley - Renault ClioEasy to use

18th Jun 22:14 - Mr Steve Penman, Stockton-on-Tees - Volkswagen GolfVery easy to use website

18th Jun 21:55 - Miss Natasha Vaisanen, Slough - Mazda 2How quick and easy it all is.

18th Jun 21:31 - Mr Kenneth Stewart, Dundee - Vauxhall CorsaGood

18th Jun 19:58 - Mr Anthony Mansfield, Wolverhampton - Rover 45Straightforward

18th Jun 17:11 - Mr John Ogunseye, London - Mercedes MlEasy and simple template

18th Jun 14:14 - Mr Miles Heron, Twickenham - Alfa Romeo 156Easy website.

18th Jun 13:23 - Ms Bronwen Hughes, Ruislip - Ford MondeoEasy

18th Jun 09:41 - Mrs Sian Boden, Sutton-in-Ashfield - Suzuki GrandvitaraEasy form

18th Jun 09:18 - Mr James Frew, London - BMW 316Easy to use website

18th Jun 07:57 - Mr Sabin Dumbrava, Folkestone - Ford FocusVery good

17th Jun 20:37 - Mr Mark Pryor, Chigwell - Citroen SynergieEase of use

17th Jun 17:46 - Mr Jack Murgatroyd, Watford - Fiat PuntoEasy service and good price given.

17th Jun 15:40 - Mr Paul Pallett, Peterborough - Peugeot 407It's easy so far

17th Jun 14:09 - Miss Victoria Bloomfield, Enfield - Mercedes A140Very good

17th Jun 13:45 - Mr Ryan Ryder, Wigan - Mitsubishi L200Good

17th Jun 13:09 - Mr Harley Jay Emberton-Baker, Cardiff - Seat IbizaEasy, fast. Great system.

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Want to donate your car to charity instead? Feefo service rating