Our customers love us!

When you sell your scrap or used car with CarTakeBack.com, you’ll be joining thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with us by phone or email.

We're on hand to help you every step of the way - from finding the best price, right up until the payment and paperwork are sorted.

Customer Reviews

Sad or glad to see your car go? Simply go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel. You can take a look at some of the selfies sent in by CarTakeBack customers recently in our blog

All customers have the opportunity to provide feedback on the service we provide.  Here's what you have to say about us:

17th Jul 10:53 - Mrs Amanda Pedley, Hatfield - Citroen C3Ok.

17th Jul 10:53 - Mr Sam Breeze, Bargoed - Volkswagen PoloHelpful.

17th Jul 10:51 - Mr Nabeel Mirza, Bradford - Honda CrvExcellent.

17th Jul 10:42 - Mr Stephen Moore, Welling - Mazda 6Quick and easy.

17th Jul 09:11 - Mr Kirpaljit Singh, Peterborough - Peugeot 206Easy to use online.

17th Jul 08:20 - Miss Carol Hunt, Tonbridge - Ford FocusGood.

16th Jul 22:06 - Ms Kym Wilson, Leighton Buzzard - Volkswagen GolfplusSimple.

16th Jul 21:47 - Mr Albert Fletcher, Biggleswade - Vauxhall CorsaQuick.

16th Jul 20:39 - Mr Wayne Simpson, York - Fiat PuntoEasy to use.

16th Jul 20:25 - Miss Lauren Chamberlain, Gillingham - Peugeot 206Easy to navigate and straightforward.

16th Jul 20:09 - Mr Emanuel Green, Hatfield - Toyota YarisIt is the second time I have used the service and it is awesome.

16th Jul 20:05 - Mr Vincent Brindle, Burnley - Vauxhall AstraEasy to arrange.

16th Jul 19:45 - Mrs Pat Moss, Sittingbourne - Ford KaEasy form filling and speedy decision.

16th Jul 19:41 - Mr John Higgins, Rochdale - Mercedes C180Quick and easy.

16th Jul 19:04 - Mr Barry Tyrrell, Exeter - BMW 318Ease of sale and clear price outline.

16th Jul 18:52 - Mrs Lydia Harper, Bedford - Ford FiestaVery easy to use.

16th Jul 17:01 - Miss Jaimie Hare, Wellingborough - Seat IbizaEasy to use website.

16th Jul 16:02 - Mr Nikhil Jethwa, Harrow - Ford FiestaVery good.

16th Jul 14:44 - Ms Rachel Van Oss, London - Renault ClioEasy to use.

16th Jul 14:41 - Mr Ian Young, West Calder - Vauxhall VectraGreat.

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Want to donate your car to charity instead? Feefo service rating