Our customers love us!

When you sell your scrap or used car with CarTakeBack.com, you’ll be joining thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with us by phone or email.

We're on hand to help you every step of the way - from finding the best price, right up until the payment and paperwork are sorted.

Customer Reviews

Sad or glad to see your car go? Simply go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel. You can take a look at some of the selfies sent in by CarTakeBack customers recently in our blog

All customers have the opportunity to provide feedback on the service we provide.  Here's what you have to say about us:

17th Jul 15:02 - Miss Kate Hole, London - Ford FiestaEasy.

17th Jul 14:54 - Mr Zydrunas Zuikis, London - Renault MeganeExcellent.

17th Jul 14:33 - Miss Claire McGuinness, Dundee - Ford KaGreat.

17th Jul 14:32 - Mr Peter Reeves, Faversham - Volvo V70Simplicity.

17th Jul 14:24 - Miss Tara Costello, Fareham - Citroen SaxoEasy to complete.

17th Jul 13:55 - Miss Lorna Brown, Prestonpans - Rover 25Seamless service. Quick, with no hassle.

17th Jul 13:38 - Mr Peter Stickland, Peterborough - Ford FiestaEasy.

17th Jul 13:28 - Mr Callum Cormack, Livingston - Ford FocusEasy to do.

17th Jul 13:03 - Sarah Bussey, Brighton, Citroen Xsara PicassoIt's already seamless, easy and very straightforward. I've never done anything like this before but I was kept informed. Everything happened when it was agreed to happen and I got the certificate of destruction through via email. Great service, thank you.

17th Jul 13:01 - Mr Eric Holding, Wigan - Honda CivicEasy to arrange, very straightforward, and easy to follow.

17th Jul 12:57 - Mr Peter Tapley, Cranbrook - Ford FocusClear instructions and you pick up from us!

17th Jul 12:35 - Mr Alan Scott, Dunstable - Skoda OctaviaEasy.

17th Jul 12:20 - Mr D Wood, Croydon, Renault ClioEverything was so fast and easy, I have already put you in touch with two friends

17th Jul 12:14 - Mr Michael Walker, Studley - Renault MeganeGreat.

17th Jul 12:03 - Ms L Macdonald, Glasgow, Ford FiestaI was extremely delighted with my service from start to finish. The gentlemen that came out were friendly & professional..

17th Jul 11:53 - Mr Collins, Ashford, Kia Pro Cee'dExcellent service all round, very happy with a quick, easy and reliable service. Received 200% more money compared to other car selling sites. Would highly recommend and will use again in the future.

17th Jul 11:43 - Mrs Buckingham, Amersham, Peugeot 307The collector was very polite and friendly and did a good and quick job. I would definitely recommend to friends and family.

17th Jul 11:35 - Mr Graham Hood, St. Albans - Mercedes SprinterSimple.

17th Jul 11:33 - Mr John Salmon, Solihull - Ford EscortGood website, good instructions, links with car manufacturers, easy procedure to follow.

17th Jul 11:33 - Mr Graham Hood, St. Albans - Mercedes SprinterSimple.

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Want to donate your car to charity instead? Feefo service rating