Our customers love us!

When you sell your scrap or used car with CarTakeBack.com, you’ll be joining thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with us by phone or email.

We're on hand to help you every step of the way - from finding the best price, right up until the payment and paperwork are sorted.

Customer Reviews

Sad or glad to see your car go? Simply go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel. You can take a look at some of the selfies sent in by CarTakeBack customers recently in our blog

All customers have the opportunity to provide feedback on the service we provide.  Here's what you have to say about us:

12th Aug 13:23 - Mr Robert Debont , Northampton - Citroen Xsara PicassoEasy to use, fast price without having to full in loads of forms.

12th Aug 13:09 - Mr Robert Debont, Northampton - Volkswagen PassatEasy to use and clear price

12th Aug 12:23 - Mrs Jane Plowman, Leicester - Volvo V70It has been easy to follow.

12th Aug 12:21 - Mrs Cleia Goncalves, Chessington - Nissan AlmeraGreat

12th Aug 12:08 - Mr Richard Gatt, Slough - Vauxhall CorsaEasy to use

12th Aug 11:13 - Mr Stephen Hallett, Tredegar - Ford KaEase of use

12th Aug 11:06 - Mr Stephen Miller, Richmond - Ford Focus C-MaxVery convenient and straightforward.

12th Aug 10:38 - Miss Naomi Trotman, High Wycombe - Ford KaVery easy to use

12th Aug 10:26 - Miss Victoria Smith, Prescot - Ford FiestaQuick and easy

12th Aug 08:41 - Mr Christopher Mason, Grange-Over-Sands - Audi A4Quick and easy. Good price

11th Aug 23:39 - Miss Charlotte Double, London - Alfa Romeo 156Quick

11th Aug 23:19 - Mr Tyrone Iliffe, Leicester - Renault ScenicEasy

11th Aug 21:57 - Mr David Welch, Deal - Renault LagunaEasy to organize

11th Aug 21:40 - Mrs Ria Dodds, Stanley - Citroen C2Easy, straightforward application

11th Aug 20:58 - Mr Terry Wood, Sheerness - Vauxhall AgilaGood price and easy to use,

11th Aug 19:03 - Miss Laura Waterston, North Shields - Peugeot 106Ease

11th Aug 18:38 - Mrs Joan Garforth, Stockport - Perodua NippaEasy to use

11th Aug 18:04 - Mrs Gill Gardiner, Rochester - Daewoo TacumaEasy to get things sorted out

11th Aug 17:59 - Mr James White, Falkirk - Land Rover RangeroverNo hassle collection

11th Aug 17:49 - Ms Catherine McLean, Ayr - Volkswagen PoloSimple.

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Want to donate your car to charity instead? Feefo service rating