CarTakeBack Reviews

97% of customers would recommend us!

Join thousands of happy CarTakeBack customers

When you sell your scrap car with CarTakeBack, you’ll be joining loads of satisfied customers. We’re proud to say that 97% of our customers would recommend us to a friend.

Platinum Trusted Service Award 2024 - Feefo

Award winners!

Over the years of using Feefo to gather customer feedback, CarTakeBack has won numerous service awards! These independent seals of excellence recognise businesses for delivering exceptional service, as reviewed by real customers. Feefo awarded us their Platinum Trusted Service award because CarTakeBack customer reviews rated our car buying service consistently high. We’re delighted to have won this prestigious award! Plus, in 2024 Feefo awarded us their “10 Years of proven Trusted Service” honour!

10 years of proven Trusted Service - 2024 - Feefo

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View all of our happy customer reviews on Feefo

4.9/5 stars based on 893 service ratings over the past year

Excellent service and I would definitely use it again if needed

Very efficient and reliable. Driver came when he saud he would arrive with payment ready. Feel great my car is being used for recycling and I am doing my bit for sustainability.

Could do better.

Changeable on price, needs to coordinate the collection a lot better, and ensure vehicle ownership form is processed faster, I was approached by Revenue regarding due motor tax a month after the new details should have been sent. payment was prompt.

Good but packaging could be better

Service was in the main, good. Slightly let down by packaging.. mat was heavily creased which will take a while to work out..

First class service

First class, no hassle or fuss. Made the arrangements, they picked up the car and got the paperwork two days later. I would certainly recommend them .

Absolutely brilliant service will definitely deal with again

I dealt with the ballysimon branch in limerick very helpful as I live in kilkenny and they told me the date and time and their driver was very punctual so I can't fault them

Amazing Service!

Amazing! The entire process was so easy, from getting an initial quote to having my car picked up, it was so fast and easy! They were also very accommodating and organised an early morning pick up before I had to leave for work. I also received the paperwork to confirm the car had been destroyed within the same week.

Lau

Very good and Punctual management. Collecting straight away also money straight in a had. I will recommend to any of my friends. I think I will have one more van to go soon. Regards.

Easy peasy!

It was very easy to organise online, and collection of my car happened the next day. The only glitch was having to wait for the payment to come through, which was due to a small admin error, hence only 4 stars. However, customer service was excellent, and it got sorted.

Highly recommended

Easy to use website. When contact made by telephone , lady was very courteous and efficient. Pick up arranged within a few days. Pick driver, very friendly and efficient. Money into bank within two days of pick up. All in all, excellent service!

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