Ford Scrappage Scheme - Certificate of Destruction Guarantee

CarTakeBack promises that each and every car scrapped through our Ford Scrappage Scheme Dealer Portal will be issued with that all important DVLA Certificate of Destruction by the receiving CarTakeBack Authorised Treatment Facility.

The guarantee applies to all vehicles scrapped through our Ford Scrappage Scheme Dealer Portal, for the duration of the Ford scrappage scheme, where it is possible to do so. (Note that in some cases DVLA's online Certificate of Destruction system will legitimately issue a Notification of Destruction instead).

We aim to issue a Certificate of Destruction within 24 hours of receiving the vehicle in line with DVLA's guidelines.

In the unlikely event that a Certificate of Destruction has not been received within seven days, dealers should notify CarTakeBack who will investigate further.

Should the lack of a Certificate of Destruction result in losses to the dealer in relation to the scrappage incentive payment, we will pay up to £2,000 per vehicle subject to the provision of satisfactory evidence.

Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote About your Car Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call Us

0330 818 85 50 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Get a Call Back

During opening hours request a call back by entering your telephone number below.
An operator will call you as soon as they become available.

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Feefo service rating Download our FREE app for business customers