Everything you need to know about the condition requirements of your car.
Does it matter how old my car is?
No, we buy cars of any age.
Does my car have to be free from damage?
No, we buy damaged cars.
We may ask you whether there is any damage. Take a look at what we consider to be an undamaged car, wear and tear and major damage.
After you've got your quote you'll have the opportunity to discuss your quote and provide further details.
What is major damage?
Major damage means the car has been damaged due to incidents such as an accident, collision, fire, flood, act of theft or vandalism.
We may ask you whether there is any damage. Take a look at what we consider to be an undamaged car and wear and tear.
What is wear and tear?
Wear and tear means reasonable minor issues for the age of the car, which may include rust, small dents and scratches but no major damage.
We may ask you whether there is any damage. Take a look at what we consider to be an undamaged car and major damage.
What is undamaged?
We will consider your car to be undamaged if there's no visible wear and tear or damage.
We may ask you whether there is any damage. Take a look at what we consider to be wear and tear and major damage.
Does my car have to be complete?
No, we buy cars that have missing parts.
We may ask you whether any parts are missing. Take a look at what we consider to be complete, minor parts and major parts.
After you've got your quote you'll have the opportunity to discuss your quote and provide further details.
What is complete?
Your car is complete if all minor and major parts are present. Don't worry about the odd missing wheel trim, interior trim, body trim, badge, parcel shelf, aerial, spare wheel or aftermarket audio player, but these should not be excessive in number.
We may ask you whether any parts are missing. Take a look at what we consider to be major parts and minor parts.
What are major parts?
Major parts are those which may have a value when recycled, such as the engine, electronic control unit, gearbox, bodywork, seats, battery, catalytic converter and wheels.
We may ask you whether any parts are missing. Take a look at what we consider to be minor parts.
What are minor parts?
Minor parts are the essential components needed to pass an MOT, such as the lights, mirrors, wipers, steering, braking, suspension, safety and emissions components.
We may ask you whether any parts are missing. Take a look at what we consider to be major parts.
Does it matter if my car has a high mileage?
No, we buy cars that have a high mileage.
We may ask you for your approximate mileage.
Do I need to provide the keys for my car?
No, we buy cars without keys.
We may ask you whether you have the keys. If you've told us your car starts and drives, you'll need to provide the keys.
Do I need to provide my car's registration certificate?
No, your registration certificate (also known as the V5C or log book) is not essential and this will not affect your quote. However, it helps if you can try to dig it out as it can make things easier.
We may ask you whether you have the registration certificate. If you don't have your registration certificate we may ask you to provide personal identification.
Does it matter if my car has been written off?
No, we buy cars that have been written off by an insurance company.
We may ask you whether your car has been written off.
After you've got your quote you'll have the opportunity to discuss your quote and provide further details.
Does my car need to start and drive?
No, we buy cars that don't start and drive.
We may ask you whether your car starts and drives. By telling us that your car starts and drives you're declaring that there are no mechanical or electrical problems.
After you've got your quote you'll have the opportunity to discuss your quote and provide further details.
Does my car need to have a valid MOT Test Certificate?
No, we buy cars without a valid MOT.
We may ask you whether there is any MOT remaining. As it may be unsafe, or even illegal, to drive a car on public roads without a valid MOT, we recommend that you arrange for us to collect your car.
Does it matter how much service history my car has?
No, we buy cars with no service history.
Does my car need to be clean?
No, but we expect you to remove your personal belongings and any rubbish.
Unfortunately we're not able to return anything that's left in the car.
Does it matter how my car has been used?
No, we buy cars that have had a hard life, including those which have been used for rental, private hire, driving tuition or as an emergency vehicle.
Does my car need to have a valid insurance policy?
No, your car doesn't need to have a valid insurance policy.
However, as it's illegal to drive a car on public roads without valid insurance, we recommend that you arrange for us to collect your car.
Do you accept cars with outstanding finance?
No, we don't accept cars with outstanding finance. You'll need to settle this before you accept the quote.
Does it matter how much road tax remains?
No, it doesn't matter how much road tax is left, because any remaining road tax is automatically refunded to the registered keeper.
See How do I reclaim my unused road tax?