Coronavirus (COVID-19) Guidance

We thought it prudent to let you know we are closely monitoring the spread of Coronavirus (COVID-19) and are following up to date guidance from the government to ensure that we are taking the right actions to protect our customers and employees. Staff involved in the collection of vehicles have been made aware of the latest hygiene guidelines, including hand washing and contact with other people, and our office staff are working from home providing the usual high standards of service you have come to expect of CarTakeBack with no disruptions foreseen.

We are currently able to safely collect vehicles in all areas despite any restrictions you may be under. Our nationwide collection service remains a convenient choice, and is ideal for those in self-isolation or who simply prefer not to venture away from home, and we are collecting from businesses addresses as usual, observing the relevant guidelines as above. We also recognise the importance of remaining flexible during this time, so along with being able to collect at short notice, should you or your customers or clients need to alter a pre-agreed collection date, simply try to give us as much notice as possible (at least 24 hours is ideal) and we will do our best to accommodate your needs, including rearranging collection to a future date. We are working also to ensure we maintain sufficient capacity to help our customers whatever their level of need, so should you require any additional support, please do let us know and we can discuss your requirements.

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