step by step guide on checking if your car has been recalled

Before you start

You'll need to know:

  • The make and model of your car.
  • The year it was manufactured.

Find out if your car has been recalled

Start by visiting the vehicle recall checker on the Gov.uk website.

Select the date range that you want to check for recalls, the make and model of your car, and click 'Search'.

 

The website will display a list of all recalls that might relate to your vehicle.

The table will show:

  • when the recall was issued
  • the reference number
  • the models that might be affected
  • the concern
  • vehicle identification numbers (VIN)
  • build dates of the cars affected

To see more details about the recall, click the recall reference number.

If you think your car is on the list, get in touch with the manufacturer via email or their customer services phone number. You can usually find this under a 'Contact' button in the footer of their website.

They will confirm if your car is affected, and if needed the manufacturer will organise a check and repair, if necessary, at the dealer most convenient to you. This will be free of charge, it's that simple!

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If you still have questions, you can find all of the answers in the following categories:

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Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
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An operator will call you as soon as they become available.

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