Step by step guide on checking if your car has been recalled

Before you start

You'll need to know:

  • Your vehicle registration number


  • The make and model of your car
  • The year it was manufactured

Find out if your car has been recalled

Start by visiting the vehicle recall checker on the website.

On this page you can search for recall information either by entering your registration or the make and model of your car.

(You can also search other types of vehicles, or accessories and parts for safety recalls.)

Select the link that applies to the information you have available, enter the relevant details and press continue at each stage.


Safety Recall Car Make Requested


The website will display a list of all recalls that might relate to your vehicle.

The table will show:

  • The concern
  • Recall reference number
  • When the recall was issued
  • Recall type


Safety Recall Table


To see more details about the recall, click on the arrow on the right hand side, which will show:

  • Reason for recall
  • How to check if the vehicle is recalled
  • How the manufacturer will repair
  • Number of affected vehicles


Safety Recall Detailed info


If you think the recall applies to your car, get in touch with the manufacturer via email or their customer services phone number. You can usually find this under a 'Contact' button in the footer of their website.

They will confirm if your car is affected, and if needed the manufacturer will organise a check and repair, at the dealer most convenient to you, free of charge. It's that simple!

Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote About your Car Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call Us

0330 818 85 50 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Get a Call Back

During opening hours request a call back by entering your telephone number below.
An operator will call you as soon as they become available.

Send an email to or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Feefo service rating Download our FREE app for business customers