Cookies

About This Policy

We ask that you read this cookie policy carefully as it contains important information on who we are and our use of cookies or similar technologies on our website. This policy should be read together with our Privacy Policy, which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities in the event you have a complaint.

Any changes we may make to this Cookie Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Cookie Policy. This Cookie Policy was last updated on 18/04/2019.

About Us

CarTakeBack.com is a website operated by CarTakeBack.com Limited (“we”, “us” or “our”). We are registered in England and Wales under company number 04500288 and have our registered office at Bankfield House, Bankfield Mill, Regent Road, Liverpool L20 8RQ.

If you have any questions regarding this Cookie Policy please contact info@cartakeback.com.

Our Website

This cookie policy relates to your use of our website, www.cartakeback.com.

Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. Please note that these other third party websites may also use cookies or similar technologies in accordance with their own separate cookie policies. If you follow a link to any of these websites, please note that we do not accept any responsibility or liability for their policies or practices. For information relating to these other third party websites, please consult their privacy and cookie policies as appropriate.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

Other Applicable Terms

Our Website Terms tell you the terms on which you may make use of our website CarTakeBack.com, whether as a guest or a registered user. You can use this website to submit details about your car and its location to us, which we will use to provide a quote (“Quote”).

Our Privacy Policy sets out how we collect and use your personal information, including its transfer to third parties.

If you choose to accept a Quote, you will enter into a separate set of terms (“Service Agreement”) with the Service Provider, whose details we will provide to you. We act as the agent of a network of such businesses (“Service Providers”) which handle the purchase, resale and recycling of cars (“Service”).

How We Use Cookies

Our website uses cookies, which are small text files that are placed on your device, to give you the best experience we can and to make the website work efficiently.  This policy has been written to let you know what these cookies are and how to control them should you want to.  Otherwise we will assume you're OK to continue.  You can read more about your rights regarding the use of cookies on the Information Commissioner's Office website at ico.org.uk.

We use the following cookies:

First party cookies

These are cookies issued by us that are required for our website to work. They allow us to keep your visit to the website secure and separate from any other visitor. 

Instead of storing any personal information, they store a unique reference number that allows us, and only us, to identify you. The longest we store a cookie is 365 days, but any cookies relating to a Quote will expire when your Quote expires.

Cookie/provider:

What this cookie does:

ASP session Helps us recognise you amongst the other visitors to our site.
CollectID Helps us to remind you about your quote if you have asked us to.
CookieNoticeShown Helps us to know when you have seen our cookies notice
LandingPage Helps us know the first page you saw when you entered our site.
LastCOmmentID Helps us remember what reviews from other customers we've already shown to you.
Referrer Helps us know how you found our site.

Third party cookies

We make use of third party systems to improve your experience on our website. 

These cookies do not capture any information that would allow us to identify you personally.

Cookie/provider:

What this cookie does:

Google Analytics Helps us gather anonymous statistics about how our site is used.
Google Adwords Helps Google Adwords to know that you already have a Quote.
Google Maps Helps us to show you maps and directions to Service Providers on your Quote.

How to control what cookies are used

You block cookies by activating the setting on your browser that allows you to refuse the use of some or all cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access some of our site or get a quote.

Data protection is of utmost importance to us at CarTakeBack.com, so our cookies simply aim to make things easier for you, whilst allowing us to ensure that we can personalise your experience on our site. For more information on how to block or restrict cookies from CarTakeBack.com or any other website go to www.allaboutcookies.org.

As an alternative to using this website you can also call us on 0330 066 95 85 to get a Quote.

Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call Us

0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Get a Call Back

During opening hours request a call back by entering your telephone number below.
An operator will call you as soon as they become available.

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Feefo service rating Want to donate your car to charity instead? Download our FREE app for business customers