Our customers love us!

When you sell your scrap or used car with CarTakeBack.com, you’ll be joining thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with us by phone or email.

We're on hand to help you every step of the way - from finding the best price, right up until the payment and paperwork are sorted.

Customer Reviews

All customers have the opportunity to provide feedback on the service we provide.  Here's what you have to say about us:

20th Mar 15:36 - Mr Daniel Yates, Pontypool - Volkswagen PassatGreat site and easy to follow steps.

20th Mar 15:19 - Mr Paul Costello, Chester - Ford FocusQuick and easy, with no hassle. The car guaranteed to be disposed of and recycled properly and legally.

20th Mar 15:02 - Mr Mark Wilkinson, Leeds - Ford FocusSimple and quick.

20th Mar 14:49 - Mr Simon Perrin, Kettering - Renault ClioEasy to use online service.

20th Mar 14:14 - Mr Piotr Puzan, Milton Keynes - Fiat PuntoVery friendly and useful.

20th Mar 13:56 - Miss Rahana Begum, London - Volkswagen PoloVery good.

20th Mar 13:49 - Miss Rebecca Dimond, Manchester - Renault Grand ScenicEasy, and best quote I've had.

20th Mar 13:41 - Mr Paul Hood, Dover - Citroen Xsara PicassoQuick and easy to do.

20th Mar 13:31 - Miss Monika Jedrak, Wakefield - Renault ClioEasy, hassle free.

20th Mar 13:05 - Mr Andrew Milburn, Newton Aycliffe - Peugeot 206Fast and easy.

20th Mar 13:04 - Mr Andrew Evans, Market Harborough - Volkswagen PoloNice website.

20th Mar 13:00 - Mr Dan Hughes, Southampton - Renault ClioQuick and easy.

20th Mar 12:53 - Mr Kevin Austin, Bradford - Vauxhall AstraI've used before and that made me come back to you!

20th Mar 12:43 - Miss Julie Culver, Rickmansworth - Ford FiestaGreat, easy

20th Mar 12:41 - Mr Hayden Lando, Wembley - Fiat PuntoQuick and easy!

20th Mar 12:06 - Mr Daniel Mcgowan, London - Nissan AlmeraGood

20th Mar 11:42 - Mr Sam Cooper, Hook - BMW 325Quick and easy

20th Mar 11:38 - Mr Tom Rothwell, Christchurch - Skoda FabiaEasy

20th Mar 11:29 - Mr Ernie Wise, Bristol - Ford MondeoSimple and straightforward

20th Mar 10:59 - Mrs Helen Pye, Maidstone - Ford FiestaIt's an easy process

Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Are you sad or glad to say bye? Send us a selfie of you and your old car! Want to donate your car to charity instead? Feefo service rating