Our customers love us!

When you sell your scrap car with CarTakeBack.com, you’ll be joining hundreds of thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your scrap car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with our friendly Customer Services Team by phone or email.

Whether you're selling a scrap car that's damaged, broken, failed its MOT, has high mileage, or a car that's still roadworthy, we're on hand to help you every step of the way - from finding the best price for your car, to sorting the paperwork and payment.

Gold Trusted Service


CarTakeBack are winners of the Feefo Gold Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as reviewed by real customers. Independent review site, Feefo, awarded this to us because CarTakeBack customer reviews rated our car buying service between 4.5 and 5 throughout last year.

CarTakeBack Reviews

Sad or glad to see your old car go? Why not go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel? You can take a look at some of the selfies sent in by CarTakeBack customers recently in our blog.

All customers have the opportunity to provide feedback on the service we provide. Here's what you have to say about selling your car with us:

Friday 17:00 - Julian Keir, London - Saab 93A very quick service.

Friday 15:38 - James Barrie, Wellingborough - Nissan PrimeraFast and informative.

Friday 15:35 - Katie Clifford, Chatham - Ford MondeoEasy process and a fair price.

Friday 15:24 - Pauline McBride, Glasgow - Daihatsu TeriosVery simple and easy.

Friday 14:26 - Raja Balasubramanian, Altrincham - Vauxhall AstraReally good service and straightforward.

Friday 13:29 - Gary Watts, Bedford - Vauxhall CorsaWebsite was easy to navigate.

Friday 13:17 - Kingstone Murombedzi, Corby - Audi A4A quick and hassle free service.

Friday 12:37 - Attila Laskovicz, Ipswich - Ford FocusEasy and very informative.

Friday 12:32 - Jack Curtin, Windsor - Peugeot 206Quick and easy.

Friday 12:23 - Mark Robinson, Swansea - Renault Clio CampusQuick and simple.

Friday 12:13 - Carly Munroe, Bracknell - Peugeot 307The most straightforward website and best price . Thank you.

Friday 12:01 - Shaun Fisher, Dudley - Renault MeganeEasy to apply, no hard work needed. Thank you so much.

Friday 11:54 - Stuart Tweedale, Bedford - Toyota AygoEasy service.

Friday 11:42 - James Roberts, Southampton - Vauxhall AstraEasy to apply and use.

Friday 11:10 - Douglas Staddon, Bedford - Rover 25Easy and simple.

Friday 10:21 - Catherine Herbert, Sale - Mini CooperGreat service.

Friday 10:16 - Darrell Root, Halstead - Rover 220Easy ans simple.

Friday 09:15 - Rachel Dixon, Oxford - Nissan MicraEasy to complete.

Friday 09:08 - Mohammad Din, London - Volkswagen TouranExcellent and very fast. Thanks guys

Friday 08:53 - Russell Miller , Leyland - Ford FocusEasy, simple service.

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote About your Car Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

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