Our customers love us!

When you sell your scrap car, or used car with CarTakeBack.com, you’ll be joining thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your old car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with us by phone or email.

Whether your selling a car for scrap, or you're selling a used car, we're on hand to help you every step of the way - from finding the best price for your car, right up until the payment and paperwork are sorted.

Gold Trusted Service


CarTakeBack are winners of the Feefo Gold Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as reviewed by real customers. Independent review site, Feefo, awarded this to us because CarTakeBack customer reviews rated our car buying service between 4.5 and 5 throughout last year.

Customer Reviews

Sad or glad to see your old car go? Why not go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel? You can take a look at some of the selfies sent in by CarTakeBack customers recently in our blog.

All customers have the opportunity to provide feedback on the service we provide. Here's what you have to say about selling your car with us:

Yesterday 12:27 - Denis Cronin, Birmingham - Vauxhall CorsaPolite and efficient.

Yesterday 10:32 - Ms Carole Day, Lichfield - Citroen C3Very easy and quick response

Friday 17:28 - Mr Gary Mooney, Glasgow - Citroen Xsara PicassoQuick and easy to confirm.

Friday 16:16 - Mrs Marian Chubb, Folkestone - Ford FiestaVery easy to use web site. Quick return of the quote with a good price. Also very quick response from your partner contractor. Thanks very much for your help in making it all so easy.

Friday 15:30 - Miss Belinda Smith, Gravesend - MG ZrEase of use.

Friday 15:05 - Mrs Lynsey Rogerson, Chathill - Vauxhall MerivaVery easy to use and offered a good price.

Friday 14:56 - Ms Hazel Phillips, Galashiels - Suzuki WagonrEasy to use. Clear instructions.

Friday 14:34 - Mr Martyn Evans, Ashton-under-Lyne - Ford TransitQuick response online, whereas most other companies say they will ring you to give a quote.

Friday 14:30 - Mr Mohammed Heydari, Waltham Cross - Peugeot 206It's easy to give a car away online.

Friday 14:21 - Mr Christopher Hodgson, Bolton - Ford FusionEase of obtaining a quote and quick response to online.

Friday 12:51 - Miss Lucy Millmore, Sidcup - Hyundai CoupeQuick.

Friday 12:26 - Mr Neil Blue, Romney Marsh - Vauxhall CorsaEasy website.

Friday 12:16 - Miss Emily Ellershaw, Luton - Vauxhall CorsaVery quick service.

Friday 12:05 - Mr John Camp, Spalding - Vauxhall MerivaStraightforward, no hassle.

Friday 11:20 - Mr Craig Winstanley, Ashton-under-Lyne - Ford FusionStraightforward and easy to complete all the information for collection.

Friday 10:38 - Mr Leo Barrett, Letchworth Garden City - Skoda FabiaQuick.

Friday 10:16 - Mrs Alexandra Liddiard, Didcot - Vauxhall SignumEase of use.

Friday 10:08 - Mr Jordan Bruce, Edinburgh - Peugeot 207Quick and easy.

Friday 08:54 - Miss Kerry Roberts, Castleford - Vauxhall CorsaEasy and quick.

Friday 08:20 - Mrs Kristin Mueller, Belfast - Hyundai I30Excellent.

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call Us

0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

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During opening hours request a call back by entering your telephone number below.
An operator will call you as soon as they become available.

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

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