Our customers love us!

When you sell your scrap car with CarTakeBack.com, you’ll be joining hundreds of thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your scrap car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with our friendly Customer Services Team by phone or email.

Whether you're selling a scrap car that's damaged, broken, failed its MOT, has high mileage, or a car that's still roadworthy, we're on hand to help you every step of the way - from finding the best price for your car, to sorting the paperwork and payment.

Gold Trusted Service


CarTakeBack are winners of the Feefo Gold Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as reviewed by real customers. Independent review site, Feefo, awarded this to us because CarTakeBack customer reviews rated our car buying service between 4.5 and 5 throughout last year.

CarTakeBack Reviews

Sad or glad to see your old car go? Why not go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel? You can take a look at some of the selfies sent in by CarTakeBack customers recently in our blog.

All customers have the opportunity to provide feedback on the service we provide. Here's what you have to say about selling your car with us:

Today 15:42 - Steven Griffiths, Banbury - Ford KaVery good price for car, nice and easy to arrange.

Today 14:20 - Stephen Shakeshaft, Lincoln - Ford KaExcellent, efficient and easy to use website.

Today 08:36 - David Wright, Morden - Ford KaSpeedy response.

Today 07:14 - Mohammed Jamil, Luton - Ford FocusQuick & easy.

Yesterday 13:11 - Kevin Pilcher, Herne Bay - Ford FiestaWe have used you before and always had a good service.

Friday 12:26 - Marvarick Perry, Stourbridge - BMW 525Simple and easy to use

Friday 11:31 - Wraith Wood, Kettering - Hyundai MatrixEasy to use and got the best price compared to other websites.

Friday 05:48 - Navinda Liyanage, Amersham - Vauxhall MerivaGood.

Friday 00:25 - Marissa Milton, Cardiff - Mercedes VitoEasy.

Thursday 22:07 - Nigel Beckett, Woodbridge - Jaguar XtypeSo easy to use!

Thursday 19:27 - Josef Drozd, Falkirk - Mazda TributeI'm very happy.

Thursday 19:12 - Simon Yates, Preston - Citroen C2Easy to use.

Thursday 18:29 - Salih Moustafa, Hayes - Ford FiestaStraightforward.

Thursday 18:02 - Mark Fritz, London - Suzuki SwiftSimple to navigate.

Thursday 17:57 - Brian Campbell , Hemel Hempstead - Jaguar Xj6Very good online service.

Thursday 17:06 - Rob Florey, Slough - Peugeot 106Fast and easy.

Thursday 17:03 - Christine Rogers, Lewes - Daewoo MatizBest price I could get online.

Thursday 16:59 - Alan Warner, Treorchy - Peugeot 407Easy to use.

Thursday 16:37 - Denis Strickland, Walton on the Naze - Volkswagen BeetleA speedy service.

Thursday 16:33 - David Hunt, Bodmin - Renault LagunaNice and easy.

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote About your Car Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call Us

0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

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Send an email to info@CarTakeBack.com or use the form below.

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