Our customers love us!

When you sell your scrap car, or used car with CarTakeBack.com, you’ll be joining thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your old car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with us by phone or email.

Whether your selling a car for scrap, or you're selling a used car, we're on hand to help you every step of the way - from finding the best price for your car, right up until the payment and paperwork are sorted.

Customer Reviews

Sad or glad to see your old car go? Why not go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel? You can take a look at some of the selfies sent in by CarTakeBack customers recently in our blog.

All customers have the opportunity to provide feedback on the service we provide. Here's what you have to say about selling your car with us:

Yesterday 17:25 - Mr Bradley Woodcraft, Clacton-on-Sea - Land Rover DiscoveryQuick and easy.

Yesterday 17:12 - Ms Louise Courtney, Manchester - Daewoo MussoQuick and straightforward.

Yesterday 17:02 - Mrs Julie Johnson, Romford - Seat ArosaQuick.

Yesterday 15:51 - Mr Kevin Browne, Hampton - Volvo 850So easy.

Yesterday 15:42 - Mr Dariusz Kaminski, Huddersfield - Mercedes A160OK.

Yesterday 15:41 - Mr Arthur Jewell, Midhurst - Daihatsu TeriosGood website.

Yesterday 15:28 - Miss Angela Connell, Westerham - Ford FocusGood.

Yesterday 13:30 - Mr Neil Ravenscroft, Manchester - Peugeot 206Good.

Yesterday 12:37 - Mr Jonathan Neill, Antrim - Vauxhall MerivaGreat.

Yesterday 11:47 - Mr Aaron Wellard, Derby - Fiat PuntoVery easy to use.

Yesterday 11:04 - Mr Jon Scott, Southampton - Vauxhall AstraVery easy.

Yesterday 11:00 - Iris Wagner, Liverpool - Citroen SaxoNice customer service.

Yesterday 10:16 - Mr John Davidson, Morpeth - Volkswagen PoloNo hassle.

Yesterday 09:56 - Mr Jake Murrall, Sutton Coldfield - Ford FiestaEasy to fill out.

Yesterday 09:36 - Mr Darren Beatty, Dover - Citroen C3Easy.

Yesterday 08:48 - Mr Steven John, Crawley - Kia PicantoQuick and easy.

Yesterday 07:43 - Miss Jodie Corking, Castleford - Vauxhall CorsaEasy to use.

Yesterday 06:54 - Mr Matthew Ballantyne, Manchester - Volkswagen GolfOk.

Tuesday 22:49 - Mr Tayyab Rehman, Craigavon - Mitsubishi LancerGood.

Tuesday 21:30 - Mr Laurence Stocks, Southampton - Toyota CelicaVery easy to arrange.

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Want to donate your car to charity instead? Feefo service rating