Our customers love us!

When you sell your scrap car, or used car with CarTakeBack.com, you’ll be joining thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your old car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with us by phone or email.

Whether your selling a car for scrap, or you're selling a used car, we're on hand to help you every step of the way - from finding the best price for your car, right up until the payment and paperwork are sorted.

Gold Trusted Service


CarTakeBack are winners of the Feefo Gold Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as reviewed by real customers. Independent review site, Feefo, awarded this to us because CarTakeBack customer reviews rated our car buying service between 4.5 and 5 throughout last year.

Customer Reviews

Sad or glad to see your old car go? Why not go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel? You can take a look at some of the selfies sent in by CarTakeBack customers recently in our blog.

All customers have the opportunity to provide feedback on the service we provide. Here's what you have to say about selling your car with us:

Yesterday 11:44 - Mr Godfred Richardson, London - Audi A2Efficient and straight forward.

Yesterday 11:42 - Mr Colin Swann, Letchworth Garden City - Ford FiestaExcellent.

Yesterday 10:53 - Mr Ian Tompkins, Egham - Jaguar XtypeWebsite is very easy to use.

Yesterday 10:43 - Mr Trevor Broadhurst, Warrington - Vauxhall ZafiraSo simple. I have used this company before with no problems.

Yesterday 10:25 - Mrs Charlotte Bickerstaff, Bridgwater - Volkswagen PoloEasy to use.

Yesterday 09:55 - Mr Abid Mehmood, Ilford - Peugeot 206Simple to use.

Yesterday 09:49 - Mr Allan Currie, Callander - Vauxhall AstraSimple and uncomplicated.

Friday 17:00 - Mr Carl Henrikson, Sittingbourne - LDV MaxusEasy website.

Friday 16:44 - Mr James Elsey, Warlingham - Nissan MicraEasy.

Friday 15:47 - Ms Elisa Romeo, Bristol - Volkswagen PoloConvenient and quick.

Friday 15:41 - Mrs Frances Forrest, InvernessStraightforward.

Friday 15:39 - Ms Tracy Hamilton, Surbiton - Nissan MicraEasy to use site.

Friday 12:34 - Mr Andrew Blyth, Rochdale - Renault LagunaGood.

Friday 12:26 - Mr David Friskey, Leeds - Vauxhall CorsaReally easy to use.

Friday 12:10 - Mrs Jane Marsh, Huntingdon - Fiat GrandepuntoInstant quote, no annoying phone calls to be given the quote.

Friday 09:57 - Mrs Karandeep Kaur, Hounslow - Ford FusionVery quick.

Friday 09:52 - Mr Ryan Ward, Dartford - Peugeot 206Easy to use.

Friday 09:11 - Mr Fakruddin Mohammed, Hitchin - Nissan MicraGood website.

Friday 09:09 - Mrs Caroline Blackburn, Edinburgh - Peugeot 206Quick and easy.

Friday 09:05 - Mr Alexandru Maties, Benfleet - Rover 75Quick.

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

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