CarTakeBack Reviews

Our Customers love us!

When you sell your scrap car with, you’ll be joining hundreds of thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your scrap car collected or to drop it off, or perhaps you've already accepted your scrap car quote and have a question about the paperwork, it's easy to get in touch with our friendly Customer Services Team by phone or email.

Whether you're selling a scrap car that's damaged, broken, failed its MOT, has high mileage, or a car that's still roadworthy, we're on hand to help you every step of the way - from finding the best price for your car, to sorting the paperwork and payment.

Trusted Service

CarTakeBack Reviews - Platinum Award

CarTakeBack are winners of the Feefo Gold Trusted Service award for three consecutive years, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as reviewed by real customers. Independent review site, Feefo, awarded this to us because CarTakeBack customer reviews rated our car buying service consistently high. In 2020, our service reviews saw us become awarded with the Feefo Platinum Trusted Service award!

Sad or glad to see your old car go? Why not go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel? You can take a look at some of the selfies sent in by CarTakeBack customers.

All customers have the opportunity to provide feedback on the service we provide. Here's what you have to say about selling your scrap car with us:

Saturday 14:52 - Mark Nugent, Warrington - Vauxhall ZafiraFast, simple and efficient.

Saturday 13:57 - Janine Weaver, Gillingham - Honda CrvClear and easy.

Saturday 11:14 - Ben Dickinson, Swindon - Ford KaEasy to follow step by step.

Saturday 11:05 - Simon Tidmarsh, Redditch - Peugeot 206Very easy.

Saturday 10:20 - Paru Ruda, Borehamwood - Volkswagen PassatQuick response online.

Saturday 10:02 - Damon Hayhurst, Hertford - Nissan PrimeraSimple and straightforward.

Saturday 09:35 - Daren Lashbrook, Oldbury - Vauxhall VectraSimple and quick.

Saturday 08:52 - Armand Habasllari, Waltham Cross - Mazda Mx5Easy and fast.

Saturday 08:37 - Scott Preston, Craigavon - Volkswagen PassatEasy.

Saturday 08:10 - John Newland, Bristol - Toyota AvensisVery simple.

Friday 20:38 - Paul Cope, West Bromwich - Ford FusionGreat.

Friday 19:47 - Colin Hill, Airdrie - Mazda 3Straightforward, no hassles.

Friday 19:24 - Alan Brignall, London - Citroen BerlingoStraightforward, offer price and pick up. Most importantly for me, as I'm doing this for the scrap grant, I need a C.o.D.

Friday 16:54 - Inderjit Mudhar, Slough - Alfa Romeo 156Simple information on your website.

Friday 14:29 - Shonah Mullady, Glasgow - Citroen C3Quick and efficient service.

Friday 14:22 - Ion Drezaliu, Hull - Ford MondeoVery fast, very easy.

Friday 11:16 - Rebecca Irvine, Penarth - Renault MeganeVery good.

Thursday 23:01 - Benjamin Harley, Wigan - Peugeot 206I will be using you again and again in the future.

Thursday 21:07 - Shaun Bond, Rotherham - Audi A8Very simple to follow and fast on giving quote.

Thursday 19:02 - Ruaridh Bell, Livingston - Ford FiestaQuick, easy, reasonable price offered.

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote About your Car Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

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