Our customers love us!

When you sell your scrap car, or used car with CarTakeBack.com, you’ll be joining thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your old car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with us by phone or email.

Whether your selling a car for scrap, or you're selling a used car, we're on hand to help you every step of the way - from finding the best price for your car, right up until the payment and paperwork are sorted.

Gold Trusted Service


CarTakeBack are winners of the Feefo Gold Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as reviewed by real customers. Independent review site, Feefo, awarded this to us because CarTakeBack customer reviews rated our car buying service between 4.5 and 5 throughout last year.

Customer Reviews

Sad or glad to see your old car go? Why not go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel? You can take a look at some of the selfies sent in by CarTakeBack customers recently in our blog.

All customers have the opportunity to provide feedback on the service we provide. Here's what you have to say about selling your car with us:

Today 17:35 - Mrs Pauline Sage, Witham - Hyundai GetzQuick and easy to use.

Today 17:26 - Mr James Hewitt, Great Yarmouth - Vauxhall MerivaQuick and easy.

Today 17:24 - Miss Heather Pilkington, Hemel Hempstead - Renault TwingoEasy to use.

Today 17:00 - Mr M Sanneh, Thatcham - Ford MondeoEasy to complete.

Today 15:51 - Mr Sam Bingham, Doncaster - Mitsubishi ChallengerEfficient service.

Today 14:43 - Mr Andrew Wakeham, Liverpool - Ford FiestaSimple to arrange, no fuss.

Today 14:42 - Mr Dean Streeter, Worthing - Suzuki CarryGreat website.

Today 14:25 - Mr Douglas Portway, Stevenage - Peugeot PartnerSpeedy.

Today 14:10 - Mr Paul Robson, Near stanhope - Citroen C4Very happy.

Today 13:59 - Bert Griffiths, Ongar - Ford FiestaIt was easy.

Today 13:11 - Mrs Honor Conyard, Upminster - Ford KaEasy to navigate the website.

Today 11:53 - Mr Pete Vincent, Westbury - Citroen Xsara PicassoEasy to arrange.

Today 10:57 - Mr James Rogers, Dorchester - Citroen Xsara PicassoThis is the second car I have had to scrap in six months and this service is nice and straightforward to use.

Today 10:12 - Mr Andy McGovern, Northampton - Ford MondeoI used CarTakeBack last year and there were no problems.

Today 09:56 - Mr Jade Sehbat, Slough - Jaguar XtypeQuick and easy to register and to get a quote.

Today 09:24 - Mr Lee Blackshaw, Rochester - BMW 316Really easy.

Today 06:47 - Mr James Critcher, Hyde - Peugeot 206Easy to use.

Today 00:17 - Veronica Nembhard, Bedford - Jeep CherokeeVery easy to use.

Yesterday 23:07 - Mrs Hazel Townley, Stockport - Mazda 323Quick and easy to use website.

Yesterday 20:12 - Michael Curtis, Great Yarmouth - Mercedes C180Quick, easy,and simple.

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

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