Our customers love us!

When you sell your scrap car, or used car with CarTakeBack.com, you’ll be joining thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your old car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with us by phone or email.

Whether your selling a car for scrap, or you're selling a used car, we're on hand to help you every step of the way - from finding the best price for your car, right up until the payment and paperwork are sorted.

Gold Trusted Service


CarTakeBack are winners of the Feefo Gold Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as reviewed by real customers. Independent review site, Feefo, awarded this to us because CarTakeBack customer reviews rated our car buying service between 4.5 and 5 throughout last year.

Customer Reviews

Sad or glad to see your old car go? Why not go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel? You can take a look at some of the selfies sent in by CarTakeBack customers recently in our blog.

All customers have the opportunity to provide feedback on the service we provide. Here's what you have to say about selling your car with us:

Yesterday 17:17 - Mr Paul Tose, Whitby - Ford FiestaStraightforward, easy service.

Yesterday 17:16 - Miss Sinead Kelly, Bathgate - Nissan MicraQuick online form.

Yesterday 17:09 - Ms Marcia Stacey, Barnet - Ford FocusSimple to use.

Yesterday 17:01 - Ms Frances Law, Kirriemuir - Vauxhall ZafiraEasy to navigate.

Yesterday 17:00 - Mrs Carol Dawling, Weymouth - Nissan MicraEasy.

Yesterday 16:24 - Mr Matthew Teehan, Ashford - Honda CivicNice website.

Yesterday 16:20 - Mr Mohammed Miah, HydeEasy to arrange.

Yesterday 15:42 - Mrs Sian Johnston, Insch - Fiat SediciQuick.

Yesterday 15:35 - Mr David Purdon, Glasgow - Chevrolet MatizVery easy.

Yesterday 15:33 - Mr Atkinson Jeffrey, Bridlington - Citroen Xsara PicassoGood.

Yesterday 15:08 - Miss Linzi Brennan, Chorley - Nissan MicraSmooth process.

Yesterday 14:57 - Mr Karl Ainscough-Gates, Chorley - Land Rover FreelanderEasy service.

Yesterday 14:36 - Mr James Williams, Wakefield - Vauxhall AstraIt’s very quick and easy.

Yesterday 14:33 - Mr Chris Hall, High Peak - Suzuki JimnyEasy to arrange.

Yesterday 14:29 - Miss Catherine Pullin, Welwyn garden city - Vauxhall ZafiraOnline was easy to use.

Yesterday 14:20 - Mr Graham Unsted, Horsham - BMW 320All good.

Yesterday 14:11 - Mrs Pauline Prince, Northwich - Mazda 2Quick and easy.

Yesterday 14:09 - Mr Luke Crossman, Scarborough - Peugeot 206Easy fill out forms.

Yesterday 13:57 - Mr Richard Battersby, Malvern - Toyota CorollaQuick and easy to use.

Yesterday 13:33 - Mrs Eve Mumvuri, Crewe - BMW 520Good.

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

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