Our customers love us!

When you sell your scrap car with CarTakeBack.com, you’ll be joining hundreds of thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your scrap car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with our friendly Customer Services Team by phone or email.

Whether you're selling a scrap car that's damaged, broken, failed its MOT, has high mileage, or a car that's still roadworthy, we're on hand to help you every step of the way - from finding the best price for your car, to sorting the paperwork and payment.

Trusted Service

CarTakeBack Reviews - Platinum Award

CarTakeBack are winners of the Feefo Gold Trusted Service award for three consecutive years, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as reviewed by real customers. Independent review site, Feefo, awarded this to us because CarTakeBack customer reviews rated our car buying service between 4.5 and 5 throughout the year. In 2020, our service reviews saw us become awarded with the Feefo Platinum Trusted Service award!

Sad or glad to see your old car go? Why not go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel? You can take a look at some of the selfies sent in by CarTakeBack customers recently in our blog.

All customers have the opportunity to provide feedback on the service we provide. Here's what you have to say about selling your car with us:

Today 16:59 - Wendy Cannon, Halifax - Nissan MicraVery fast online service.

Today 15:50 - Darren Britton, Cardiff - Vauxhall ZafiraGood online service.

Today 15:46 - Brandon Colclough, Cradley Heath - Vauxhall AstraConvenience of online use.

Today 15:18 - Amy Hunt, Canterbury - Citroen Xsara PicassoQuick and simple.

Today 14:39 - Stuart Ocock, Canterbury - Skoda FabiaReally simple.

Today 14:07 - Peter Lough, North Shields - Chevrolet KalosEasy and fast system.

Today 14:06 - Philip Downer, Deal - Ford FocusSpeedy and helpful response.

Today 13:59 - Matthew Trent, Redditch - Vauxhall AstraService was fast and easy.

Today 13:00 - Eva Nagy-Bodnar, Falkirk - Skoda FabiaI found the website really helpful and straightforward.

Today 12:47 - Richard Harper, Dunstable - Chevrolet KalosEasy to use system.

Today 11:47 - Mark Marsland, Warrington - Ford FiestaFast online service.

Today 11:03 - Paul Adair, Ballymena - VolkswagenEasy and fast service.

Today 10:56 - Jeff Thomas, Port Talbot - Seat ArosaQuick and easy.

Today 10:46 - John Landless, Banstead - Jeep PatriotWebsite is really easy to use.

Today 10:41 - Nick Holdway, Gosport - Peugeot 206Good website.

Today 10:14 - Gary Jolley, Hertford - Ford MondeoEasy to complete.

Today 10:09 - Stephen Simms, Shefford - Citroen Xsara PicassoEasy to use website. Good price offered for the car.

Today 10:04 - Frederick De boise, Norwich - Peugeot 107Easy to use.

Today 09:35 - Gregorio Santos, London - Mazda 6It’s so easy to complete online.

Today 09:32 - Helena Andrascikova, Canterbury - Peugeot 307Quick and easy.

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote About your Car Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call Us

0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

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During opening hours request a call back by entering your telephone number below.
An operator will call you as soon as they become available.

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

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