Our customers love us!

When you sell your scrap car with CarTakeBack.com, you’ll be joining hundreds of thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your scrap car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with our friendly Customer Services Team by phone or email.

Whether you're selling a scrap car that's damaged, broken, failed its MOT, has high mileage, or a car that's still roadworthy, we're on hand to help you every step of the way - from finding the best price for your car, to sorting the paperwork and payment.

Gold Trusted Service


CarTakeBack are winners of the Feefo Gold Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as reviewed by real customers. Independent review site, Feefo, awarded this to us because CarTakeBack customer reviews rated our car buying service between 4.5 and 5 throughout last year.

CarTakeBack Reviews

Sad or glad to see your old car go? Why not go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel? You can take a look at some of the selfies sent in by CarTakeBack customers recently in our blog.

All customers have the opportunity to provide feedback on the service we provide. Here's what you have to say about selling your car with us:

Yesterday 17:23 - Dawn Motts, Preston - Mazda Mx5Easy and quick.

Yesterday 17:00 - Anatoli Kostadinov, Chatham - Ford FiestaEasy to use online.

Yesterday 16:48 - Paul Bower, Sheffield - Nissan MicraSimple to get a quote.

Yesterday 15:41 - Ian Lambert, Ferryhill - Nissan PrimeraNo hassle for some one likes me who hates mobile devices.

Yesterday 15:38 - Andrew Collinson, Colwyn Bay - Renault MeganeClear information and speed of use.

Yesterday 15:29 - Marple Road Garage Car Sales , Stockport - Citroen C3Easy to use website.

Yesterday 15:20 - Chris Davies, Aberdare - Volkswagen PoloEasy way to get a quote.

Yesterday 15:17 - Susan Tannahill, Larkhall - Ford FocusWelcoming website.

Yesterday 14:42 - Kelly Fox, Leigh-on-Sea - BMW 120Easy process to complete.

Yesterday 14:09 - Vincent Coleman, Chesterfield - Fiat PuntoVery good.

Yesterday 13:51 - Molly Wright, Harlow - Fiat PuntoI's been an amazing service.

Yesterday 13:29 - Keith Judd, Bristol - BMW X3Easy to navigate and easy to use system.

Yesterday 12:44 - Jim Cunningham, Airdrie - Suzuki SX4Easy and clear.

Yesterday 12:07 - Roseanna Leckie, Chalfont St. Giles - Ford FocusGood system.

Yesterday 12:04 - Carolyn Brown, Leeds - Toyota Rav4Easy way to sell my car.

Yesterday 10:20 - Angie Sharpe, Herne Bay - Vauxhall VectraQuick and easy.

Yesterday 10:16 - John Stacey, Cheltenham - Lexus IsVery straightforward to deal with.

Yesterday 10:13 - Daniel Tasker-Brooks, Horley - Ford FocusVery good.

Yesterday 09:39 - Andy Done, Bolton - Citroen Xsara PicassoQuick and easy.

Yesterday 08:39 - Conor, Morpeth - Ford FocusQuick quote.

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote About your Car Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call Us

0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Get a Call Back

During opening hours request a call back by entering your telephone number below.
An operator will call you as soon as they become available.

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Feefo service rating Want to donate your car to charity instead? Download our FREE app for business customers