Our customers love us!

When you sell your scrap or used car with CarTakeBack.com, you’ll be joining thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with us by phone or email.

We're on hand to help you every step of the way - from finding the best price, right up until the payment and paperwork are sorted.

Customer Reviews

Sad or glad to see your car go? Simply go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel. You can take a look at some of the selfies sent in by CarTakeBack customers recently in our blog

All customers have the opportunity to provide feedback on the service we provide.  Here's what you have to say about us:

Yesterday 13:44 - Mr Andreas Kapisidis, Hoddesdon - Ford KaEasy application form.

Yesterday 13:38 - Miss Abaigeal Cuffwright, Manchester - Peugeot 306The price.

Yesterday 13:22 - Mrs Jacqueline Tallent, Maidstone - Renault ClioEasy and good price.

Yesterday 11:23 - Mr Nathan Campbell, London - BMW X5Quick and easy.

Yesterday 11:15 - Mrs Mary-clare Branco, Glasgow - Land Rover FreelanderEasy to use.

Yesterday 10:36 - Mr Vinay Mekwan, Ruislip - Vauxhall ZafiraVery quick and easy.

Yesterday 10:26 - Mr Stuart Cole, Ware - Renault ModusVery good.

Yesterday 10:15 - Mr Chris Jones, Durham - Ford FocusStraightforward.

Yesterday 08:12 - Mr James Roberts, Yateley - Ford FiestaExcellent!

Yesterday 07:58 - Mr Dean Young, Worthing - Vauxhall CorsaExcellent service.

Yesterday 01:37 - Mr Daniel Smith, Hatfield - Seat IbizaEasy to use.

Friday 22:48 - Mr Yussuf Hassan, Hayes - Nissan MicraQuick response.

Friday 21:49 - Mr Adrian Stacey, Farnborough - Mazda 6Website easy to use. Prompt service from customer support.

Friday 20:24 - Dr David Peshkin, Bristol - BMW 525Simplicity.

Friday 20:11 - Ms Carol McCormack, Sale - Suzuki IgnisUsed you before excellent service.

Friday 19:02 - Mr Pete Kenyon, Maidstone - Ford TransitEasy to use.

Friday 18:02 - Mr Timothy Madden, London - Fiat PuntoYour website is so easy to use.

Friday 17:51 - Mr Philip Carruthers, Sittingbourne - Ford FocusFast and easy.

Friday 16:46 - Mr Tim Vine-Lott, St. Albans - Mazda 323Quick communication.

Friday 16:37 - Mr David Strauss, Andover - Nissan XtrailQuick and easy.

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Want to donate your car to charity instead? Feefo service rating