Our customers love us!

When you sell your scrap car, or used car with CarTakeBack.com, you’ll be joining thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your old car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with us by phone or email.

Whether your selling a car for scrap, or you're selling a used car, we're on hand to help you every step of the way - from finding the best price for your car, right up until the payment and paperwork are sorted.

Gold Trusted Service


CarTakeBack are winners of the Feefo Gold Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as reviewed by real customers. Independent review site, Feefo, awarded this to us because CarTakeBack customer reviews rated our car buying service between 4.5 and 5 throughout last year.

Customer Reviews

Sad or glad to see your old car go? Why not go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel? You can take a look at some of the selfies sent in by CarTakeBack customers recently in our blog.

All customers have the opportunity to provide feedback on the service we provide. Here's what you have to say about selling your car with us:

Yesterday 17:49 - Mr Tom Carney, Petersfield - Mazda 323Very easy.

Yesterday 16:51 - Mr David Sim, South Shields - Ford FocusThe entire process is fair and easy to complete.

Yesterday 16:34 - Mr Keith Trethewey, Reading - Citroen Xsara PicassoVery straightforward.

Yesterday 14:41 - Ms Tracy Blyth, Chelmsford - Ford PumaQuick to get a quote and easy to use the web pages.

Yesterday 14:21 - Mr Mo Chi Lung, Milton Keynes - Volvo V40Very quick and easy.

Yesterday 13:47 - Mr Nicholas Baker, Hertford - Toyota AvensisClear terms and conditions about the state of the car.

Yesterday 13:46 - Mrs Frances Ammjam, Alfreton - Renault LagunaVery easy.

Yesterday 12:50 - Miss Rebekah Washington, Uttoxeter - Vauxhall AstraEasy.

Yesterday 12:20 - Mr Ian Hufton, Canterbury - Peugeot 206Easy.

Yesterday 12:12 - Mr James Douglas, Redruth - VolvoWebsite was easy to navigate and use. The whole process was uncomplicated.

Yesterday 12:01 - Mrs Karen Rands, Lincoln - Volvo V70Very easy process.

Yesterday 11:44 - Anita Cooper, Bury St. Edmunds - Peugeot 307Easy to use and clear terms and conditions.

Yesterday 10:55 - Mr Usman Ahmed, Leatherhead - Volkswagen Golf MatchInstant quote and the follow up is good.

Yesterday 10:39 - Mr Philip Jeyes, Cheltenham - Renault MeganeEasy to use.

Yesterday 10:19 - Mr Andrew Barlow, Southend-on-Sea - Nissan Terrano IIQuick and efficient.

Yesterday 10:15 - Mr Cipriano Geraci, Sandy - Fiat BravoEasy and quick.

Yesterday 09:56 - Mr James Lyall, Malton - Ford FocusEasy forms to fill in.

Yesterday 09:55 - Mrs Sarah Kell, Darlington - Volvo C30Easy to use, hassle free.

Yesterday 09:42 - Mr Mehmet Caliskan, Carshalton - Citroen C3Easy.

Yesterday 09:37 - Mr James Winwright, Spalding - Peugeot 206Easy to use.

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

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