CarTakeBack Reviews

Join thousands of happy CarTakeBack customers

When you sell your scrap car with CarTakeBack, you’ll be joining hundreds of thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your scrap car collected or to drop it off, or perhaps you've already accepted your scrap car quote and have a question about the paperwork, it's easy to get in touch with our friendly Customer Services Team by phone or email.

Whether you're selling a scrap car that's damaged, broken, failed its MOT, has high mileage, or a car that's still roadworthy, we're on hand to help you every step of the way - from finding the best price for your car, to sorting the paperwork and payment.

We're trusted service award winners!

Feefo Platinum Award 2022

CarTakeBack have been winners of the Feefo Trusted Service award for four consecutive years. This independent seal of excellence recognises businesses for delivering exceptional experiences, as reviewed by real customers. In 2021, independent review site, Feefo, awarded us their Platinum Trusted Service award because CarTakeBack customer reviews rated our car buying service consistently high. We're delighted to have maintained this prestigious award for 2022!

Customer feedback

Sad or glad to see your old car go? Why not go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel? You can take a look at some of the selfies sent in by CarTakeBack customers.

All customers have the opportunity to provide feedback on the service we provide. Here's what you have to say about selling your scrap car with us:

Today 12:33 - Harry Henshaw, Nottingham - Mercedes E220Very quick and easy.

Yesterday 18:27 - Gary Green, Newtownards - Vauxhall CorsaQuick and easy to use.

Yesterday 18:20 - Ben Hodkinson, Telford - Vauxhall ZafiraGood price.

Yesterday 17:54 - Amy Leuba, Stamford - Fiat Punto EvoJust great!

Yesterday 17:14 - Kelsie Davies, Hinckley - Volkswagen TouranGood price received.

Yesterday 17:06 - Aaron Monks, Wigan - Vauxhall InsigniaEasy process.

Yesterday 16:58 - Danielle Smith, Leicester - Vauxhall InsigniaEasy and quick.

Yesterday 16:48 - Luke Walker, Okehampton - Toyota YarisWebsite is easy to use.

Yesterday 16:44 - Emna Wilson, Andover - Seat AlteaQuick and easy.

Yesterday 16:44 - Kevin McLoughlin, Whyteleafe - Jaguar XtypeQuick and easy to complete.

Yesterday 16:42 - Mike Donaldson, Liverpool - Ford FocusEasy process.

Yesterday 16:15 - Neil Lambert, Billingham - Vauxhall CorsaQuick and easy.

Yesterday 15:02 - Timothy I’Anson, Hartlepool - Citroen Xsara PicassoEasy to use website and to obtain a quote.

Yesterday 14:21 - Llewelyn Morgan, Wellingborough - Alfa Romeo GiuliettaI've used CarTakeBack before and it was very good, good price and efficient service.

Yesterday 14:16 - Peter Clark, Laurencekirk - Suzuki JimnyWebsite format is easy to negotiate.

Yesterday 14:14 - Wendy Erskine, Manchester - Nissan MicraGood service.

Yesterday 14:02 - Chris Speakman, Burnley - Vauxhall CorsaSimple process.

Yesterday 13:59 - Helen Hudson, Stockton-on-Tees - Toyota YarisEasy to obtain a good quote.

Yesterday 13:21 - Amy Cashin, South Ockendon - Smart FortwoQuick and efficient.

Yesterday 13:08 - Stephen Sant, Liverpool - Mitsubishi LancerReally easy to use service.

 

 

Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote About your Car Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call Us

0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

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During opening hours request a call back by entering your telephone number below.
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Send an email to info@CarTakeBack.com or use the form below.

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During opening hours we'll usually respond within two hours.

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