Our customers love us!

When you sell your scrap or used car with CarTakeBack.com, you’ll be joining thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with us by phone or email.

We're on hand to help you every step of the way - from finding the best price, right up until the payment and paperwork are sorted.

Customer Reviews

All customers have the opportunity to provide feedback on the service we provide.  Here's what you have to say about us:

Yesterday 17:58 - Mr John Buck, Peterborough - Ford KaVery quick, and easy, and a good price.

Yesterday 17:40 - Miss Chloe Lee, Wimborne - Ford FocusIt's easy.

Yesterday 17:36 - Mr Kai Radford, Woking - Renault ClioQuick and easy.

Yesterday 16:58 - Mr Edward Loader, Bedford - Nissan MicraVery easy to use and an efficient website.

Yesterday 16:08 - Mr Neville Dare, Norwich - Peugeot 405Easy to do

Yesterday 15:59 - Mr Richard Hall, Casnewydd - Seat IbizaSimple

Yesterday 15:48 - Mr Thomas Phillips, Barnet - Vauxhall AstraEasy to use site

Yesterday 15:18 - Mr Josh Masters, Mitcham - Vauxhall AstraQuick and easy

Yesterday 13:46 - Mr Stephen Wright, Weston super Mare - Fiat PuntoEasy to arrange online.

Yesterday 13:40 - Mr Leslie Dobson, Walsall - Chevrolet KalosGood

Yesterday 12:49 - Mr Charles Firman, Bexhill-on-Sea - Ford KaThe quote part is easy and a decent price.

Yesterday 12:43 - Mr Karl Dixon, Battle - Ford FocusHow easy it was to enter my details

Yesterday 11:58 - Mr Peter Maxwell, Haslemere - Chrysler PtcruiserVery easy online service

Yesterday 11:35 - Mr Paul Cripps, Southsea - Peugeot 206Convenient

Yesterday 11:15 - Mr Brian Macqueen, Helensburgh - Ford FocusVery quick and easy

Yesterday 10:42 - Mr Carlos Grattarola, London - Mercedes C220I like that it was easy

Yesterday 10:28 - Mr Sheidu Ohiafi, Hitchin - Citroen XsaraWebsite is simple to navigate and questions are straightforward

Yesterday 10:21 - Mrs Jackie Ewing, Glasgow - Renault MeganescenicEasy to navigate

Yesterday 09:48 - Mrs Agnes Bowall, Whyteleafe - Ford KaQuick and easy to use

Yesterday 09:11 - Mr Marcel Hendrickx, Letchworth Garden City - Mercedes A140Clear information and questions asked

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Are you sad or glad to say bye? Send us a selfie of you and your old car! Want to donate your car to charity instead? Feefo service rating