Our customers love us!

When you sell your scrap or used car with CarTakeBack.com, you’ll be joining thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with us by phone or email.

We're on hand to help you every step of the way - from finding the best price, right up until the payment and paperwork are sorted.

Customer Reviews

Sad or glad to see your car go? Simply go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel. You can take a look at some of the selfies sent in by CarTakeBack customers recently in our blog

All customers have the opportunity to provide feedback on the service we provide.  Here's what you have to say about us:

Yesterday 15:25 - Mr Tim John, Brecon - Citroen AxStraightforward website.

Yesterday 11:47 - Mr Liam Hunter, St. Helens - Renault ClioQuick and easy.

Yesterday 11:34 - Mr John Orrett, Liverpool - BMW 320Have used twice before. Excellent service.

Yesterday 10:27 - Miss Clair Douglas, Tilbury - Ford PumaIt was quick and easy.

Yesterday 10:03 - Miss Katie Grayson, York - Vauxhall AstraVery quick and easy.

Yesterday 09:47 - Mr Joshua Mackelden, Aylesford - Lexus IsVery helpful, used you before always recommended.

Yesterday 07:12 - Ms Manndy Wilson, LONDON - Fiat UnoVery easy to use and quick reply.

Yesterday 04:37 - Mr David Bowman, Ashford - Jeep CherokeeEase of use and price offered.

Friday 22:38 - Mrs Alison Jones, Peterborough - Ford MondeoSo quick and Straightforward.

Friday 15:09 - Mr Ian Lancaster, Yeovil - Fiat SeicentoEasy to use

Friday 15:06 - Mrs Samantha Gibbs, Eastbourne - Vauxhall ZafiraStraightforward

Friday 14:58 - Mrs Donna Tuplin, Lincoln - Kia SedonaVery quick and easy to use

Friday 14:39 - Mr Luke Murray, West Malling - Renault ClioQuick & Easy to use, really good quote!

Friday 13:54 - Mr Terry Baker, Sutton - Vauxhall AstraIt's straightforward.

Friday 13:29 - Miss Nicola Woodward, Widnes - Vauxhall VectraFast

Friday 12:59 - Mr Daniel Anderson, London - Ford FiestaVery user friendly.

Friday 11:53 - Mr Phil Kingdon, Warlingham - Rover 75Very easy to arrange

Friday 11:47 - Mr John McGlashan, Dumbarton - Ford FocusEasy

Friday 11:33 - Mr Kevin Cox, Derby - Renault ScenicI have used your service before, it's excellent and always prompt

Friday 11:18 - Mr Nick Zaver, Hove - Mini OneVery good.

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Want to donate your car to charity instead? Feefo service rating