Our customers love us!

When you sell your scrap car with CarTakeBack.com, you’ll be joining hundreds of thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your scrap car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with our friendly Customer Services Team by phone or email.

Whether you're selling a scrap car that's damaged, broken, failed its MOT, has high mileage, or a car that's still roadworthy, we're on hand to help you every step of the way - from finding the best price for your car, to sorting the paperwork and payment.

Trusted Service

CarTakeBack Reviews - Platinum Award

CarTakeBack are winners of the Feefo Gold Trusted Service award for three consecutive years, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as reviewed by real customers. Independent review site, Feefo, awarded this to us because CarTakeBack customer reviews rated our car buying service between 4.5 and 5 throughout the year. In 2020, our service reviews saw us become awarded with the Feefo Platinum Trusted Service award!

Sad or glad to see your old car go? Why not go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel? You can take a look at some of the selfies sent in by CarTakeBack customers recently in our blog.

All customers have the opportunity to provide feedback on the service we provide. Here's what you have to say about selling your car with us:

Yesterday 16:17 - Elizabeth Brockbank, Bury - Renault Grand ScenicQuick and easy to use.

Yesterday 15:36 - Harpal Ghuman, Hatfield - Honda JazzGood.

Yesterday 14:39 - Peter Domone, Bridgend - Renault LagunaIt is straightforward and easy to use.

Yesterday 14:13 - Christina Thompson, Fareham - Citroen C2Easy to use website.

Yesterday 14:12 - Christopher Eary, Much Hadham - Peugeot 406Good.

Yesterday 13:51 - Frazer Davidson, Ballymena - Renault ClioEasy to understand for people new to websites.

Yesterday 13:42 - Joanna Kells, Haywards Heath - Honda CivicVery efficient!

Yesterday 13:37 - Steve Cole, Havant - Vauxhall CorsaFast and efficient.

Yesterday 11:47 - David Briggs, Leeds - Citroen Xsara PicassoSimplicity.

Yesterday 11:34 - Gary Esson, Halesowen - Nissan NoteQuick and to the point service.

Yesterday 08:22 - Maxine Jones, Birmingham - Renault MeganeQuick and easy.

Wednesday 22:33 - Stuart Dougherty, Newtownabbey - Vauxhall AstraStraightforward.

Wednesday 20:20 - Hugh Paterson, Strathaven - Mercedes R500Good.

Wednesday 20:12 - Nathalie Sanders, Hailsham - Renault LagunaStraightforward and quick.

Wednesday 19:23 - Kevin Manning, Didcot - Peugeot PartnerEasy.

Wednesday 18:44 - Amy Spence, Braintree - Vauxhall CorsaQuick quote.

Wednesday 17:27 - Stephen Guy, Dagenham - Vauxhall CorsaEasy to use.

Wednesday 16:51 - Sally Chamberlain, Northampton - Citroen Xsara PicassoQuick an easy.

Wednesday 15:57 - Beverley Colinese, Guildford - Honda CivicSimple and quick.

Wednesday 15:53 - Timothy Crossley, Blackpool - Volkswagen PoloGood.

Now you've seen what our customers have to say, find out more about the rest of our service:

 

Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote About your Car Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call Us

0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

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During opening hours request a call back by entering your telephone number below.
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Send an email to info@CarTakeBack.com or use the form below.

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During opening hours we'll usually respond within two hours.

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