Our customers love us!

When you sell your scrap or used car with CarTakeBack.com, you’ll be joining thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with us by phone or email.

We're on hand to help you every step of the way - from finding the best price, right up until the payment and paperwork are sorted.

Customer Reviews

Sad or glad to see your car go? Simply go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel. You can take a look at some of the selfies sent in by CarTakeBack customers recently in our blog

All customers have the opportunity to provide feedback on the service we provide.  Here's what you have to say about us:

Today 16:46 - Mr Tim Vine-Lott, St. Albans - Mazda 323Quick communication.

Today 16:37 - Mr David Strauss, Andover - Nissan XtrailQuick and easy.

Today 15:54 - Miss Glenda Scotland, Bo'ness - Ford FocusGreat.

Today 15:02 - Mrs Trishana Kettle-Dunkley, London - BMW 316Simplicity.

Today 14:24 - Mr David Hammond, Shoreham-by-Sea - Audi A3Easy to use.

Today 14:09 - Ms Suzanne Simpson, Christchurch - Vauxhall AstraQuick and easy.

Today 13:18 - Mr Daniel Tobin, Tunbridge Wells - Volkswagen GolfSimplicity.

Today 12:30 - Mr Dominic Jackson, Portsmouth - Peugeot 106Nice and easy and a good price.

Today 11:20 - Mr Robin Spencer, Whitstable - Citroen Xsara PicassoExtremely easy to use.

Today 11:18 - Mr Steven Skidmore, Birmingham - Vauxhall AstraGreat.

Today 11:18 - Mr Ciaran Miskimmon, Weybridge - Fiat PuntoEasy and efficient.

Today 11:16 - Ms Nicola May, Milton Keynes - Saab 93Instant quote.

Today 11:02 - Mr Richard Scantlebury, London - Ford GalaxyEasy to use.

Today 10:24 - Mr Adam Amos, Romford - Kia SedonaVery easy to use.

Today 10:13 - Mr Michael McKenna, Edgware - Vauxhall AstraVery quick response.

Today 10:02 - Miss Jacque Reid, Glasgow - Peugeot 207Very easy to use site.

Today 09:30 - Mr Lee Garnett, Warwick - Vauxhall CorsaVery good.

Today 09:20 - Mr Dan Hutchins, Maidstone - Ford FiestaQuick and easy.

Today 09:14 - Miss Maureen Willis, Croydon - Rover 45Easy to use, instant responses.

Yesterday 23:01 - Mrs Helen Covey, Billingshurst - Ford Focus C-MaxEasy to use.

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Want to donate your car to charity instead? Feefo service rating