CarTakeBack Reviews

Our Customers love us!

When you sell your scrap car with, you’ll be joining hundreds of thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your scrap car collected or to drop it off, or perhaps you've already accepted your scrap car quote and have a question about the paperwork, it's easy to get in touch with our friendly Customer Services Team by phone or email.

Whether you're selling a scrap car that's damaged, broken, failed its MOT, has high mileage, or a car that's still roadworthy, we're on hand to help you every step of the way - from finding the best price for your car, to sorting the paperwork and payment.

Trusted Service

CarTakeBack Reviews - Platinum Award

CarTakeBack are winners of the Feefo Gold Trusted Service award for three consecutive years, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as reviewed by real customers. Independent review site, Feefo, awarded this to us because CarTakeBack customer reviews rated our car buying service consistently high. In 2020, our service reviews saw us become awarded with the Feefo Platinum Trusted Service award!

Sad or glad to see your old car go? Why not go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel? You can take a look at some of the selfies sent in by CarTakeBack customers.

All customers have the opportunity to provide feedback on the service we provide. Here's what you have to say about selling your scrap car with us:

Today 14:07 - Alex Wise, Hull - Skoda FabiaVery easy process, website is extremely easy to navigate and lots of useful information is immediately available. 10/10.

Today 10:32 - Diane Richards, Portsmouth - Citroen C3Easy site and helpful, quick responses.

Today 08:25 - Christien Scarrott, Rushden - Toyota CelicaVery easy and fast service.

Today 08:24 - Leanne Irelans, Seaford - Renault ClioEasy to complete.

Today 07:45 - Jack Pannett, Norwich - Peugeot BoxerSimple service.

Yesterday 23:22 - Krzysztof Gorny, Christchurch - Mazda DemioSimple and efficient.

Yesterday 22:21 - Marcus Green, Lincoln - Peugeot 406Quick online system.

Yesterday 21:08 - Steve Grimsby, Bristol - Rover 45Very efficient website.

Yesterday 20:54 - Laura Simmonds, Stratford-upon-Avon - Suzuki AltoVery helpful website.

Yesterday 20:50 - Paula Beattie, Belfast - Vauxhall VectraEasy and fast.

Yesterday 20:32 - Bethany Charman, Oakham - Kia RioEasy to complete online and to understand.

Yesterday 20:30 - Neil Pountney, Tamworth - Hyundai GetzEasy and quick.

Yesterday 20:11 - Scott Robert Weir, Lanark - Vauxhall CorsaEasy to use website.

Yesterday 19:43 - Faith Senior, Colchester - Audi A3Fast and easy to use.

Yesterday 19:09 - Antony White, Uckfield - Peugeot 206Easy website.

Yesterday 18:56 - Abdul Bastan, Rochester - Vauxhall ZafiraExcellent service,

Yesterday 18:40 - Cornel Matei, Mansfield - Mazda 2Good online system.

Yesterday 18:22 - Fae Hodgkiss, Bedford - Mercedes SlkGreat service.

Yesterday 17:50 - Aaron Gray, London - Vauxhall CorsaEasy to use, no nonsense.

Yesterday 17:39 - Robert Spakouskas, Warrington - Volvo V40Quick and fair price offered.

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote About your Car Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call Us

0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Get a Call Back

During opening hours request a call back by entering your telephone number below.
An operator will call you as soon as they become available.

Send an email to or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Feefo service rating Download our FREE app for business customers