Our customers love us!

When you sell your scrap car, or used car with CarTakeBack.com, you’ll be joining thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your old car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with us by phone or email.

Whether your selling a car for scrap, or you're selling a used car, we're on hand to help you every step of the way - from finding the best price for your car, right up until the payment and paperwork are sorted.

Gold Trusted Service


CarTakeBack are winners of the Feefo Gold Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as reviewed by real customers. Independent review site, Feefo, awarded this to us because CarTakeBack customer reviews rated our car buying service between 4.5 and 5 throughout last year.

Customer Reviews

Sad or glad to see your old car go? Why not go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel? You can take a look at some of the selfies sent in by CarTakeBack customers recently in our blog.

All customers have the opportunity to provide feedback on the service we provide. Here's what you have to say about selling your car with us:

Yesterday 17:32 - Mr John Watson, Colchester - BMW 318it's quick and easy to use.

Yesterday 16:17 - Mr Adrian beardsall, Barnsley - Mazda 6Its so simple.

Yesterday 15:02 - Mr Chris Beales, York - Audi A4This is the second time I have used this site, and just as great as the first time.

Yesterday 14:55 - Mr Chris Beales, York - Peugeot 307Very easy to navigate, even though I'm getting on a bit.

Yesterday 14:21 - Miss Luci Szydelko, Huddersfield - Volkswagen LupoEasy to get through everything .

Yesterday 14:07 - Mr Ian Schora, Altrincham - Ford FusionClear and concise. Immediate response.

Yesterday 13:21 - Mr Stewart McKenzie, Glasgow - Vauxhall CorsaQuick and hassle free.

Yesterday 13:04 - Mr Carl Metcalf, Hull - Renault ClioFast response time.

Yesterday 11:56 - Miss Kate Rigby, London - Seat IbizaQuick and easy.

Yesterday 10:13 - Mr Yuliyan Georgiev, Bala - Volkswagen GolfEasy and guided.

Yesterday 09:59 - Mr Gary Bowen, Sutton Coldfield - Fiat DucatoSimple to do.

Yesterday 08:57 - Mr Thomas Clark, Surbiton - Ford FiestaEfficient.

Sunday 23:13 - Mrs Charlene Johnston, Newtownabbey - Vauxhall VectraIt's was so easy to get it all sorted out and not have to worry about taking it away yourself and sorting the paper work out.

Sunday 21:51 - Mr Justin Cooper, Wallasey - Ford FiestaEasy to use.

Sunday 20:33 - Mr Matthew Burns-Mace, Bilston - Peugeot 206Website is simple to navigate and easy to use.

Sunday 20:16 - Mr Robert Lyes, Tewkesbury - Ford FusionQuick and easy.

Sunday 16:40 - Mr Georgi Stoilov, Stockport - Nissan AlmeraQuick and easy service.

Sunday 11:09 - Mrs Susan Abbott, Wellingborough - Ford FiestaVery fast responses.

Sunday 10:10 - Mr Jamie Brown, Stoke-on-Trent - Ford FocusQuick easy and reliable.

Saturday 19:53 - Ms Sharon Coome, Scunthorpe - Vauxhall CorsaEasy to complete, explained the process well.

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

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