CarTakeBack Reviews

Join thousands of happy CarTakeBack customers

When you sell your scrap car with CarTakeBack, you’ll be joining hundreds of thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your scrap car collected or to drop it off, or perhaps you've already accepted your scrap car quote and have a question about the paperwork, it's easy to get in touch with our friendly Customer Services Team by phone or email.

Whether you're selling a scrap car that's damaged, broken, failed its MOT, has high mileage, or a car that's still roadworthy, we're on hand to help you every step of the way - from finding the best price for your car, to sorting the paperwork and payment.

We're trusted service award winners!

CarTakeBack reviews from customers on Feefo

CarTakeBack are winners of the Feefo Gold Trusted Service award for three consecutive years, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as reviewed by real customers. Independent review site, Feefo, awarded this to us because CarTakeBack customer reviews rated our car buying service consistently high. In 2021, our service reviews saw us become awarded with the Feefo Platinum Trusted Service award!

Customer feedback

Sad or glad to see your old car go? Why not go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel? You can take a look at some of the selfies sent in by CarTakeBack customers.

All customers have the opportunity to provide feedback on the service we provide. Here's what you have to say about selling your scrap car with us:

Today 10:50 - Jemma Reilly, Market Rasen - Peugeot 407Really quick and easy service.

Today 10:47 - Jemma Reilly, Market Rasen - Ford FocusReally quick and easy.

Today 10:14 - David Habbershaw, Hull - Peugeot 307Quick process.

Today 09:53 - Emma Amos, Craigavon - Peugeot 207Fast process.

Today 09:46 - Kenneth Stevens, Bristol - Ford FocusGreat service and quick telephone responce.

Today 09:43 - Samantha Dey, Hemel Hempstead - Vauxhall ZafiraQuick and easy.

Today 09:43 - Leah D'Costa, London - Fiat 500 LoungeGood website.

Today 09:08 - Christian Letts, Erith - Vauxhall MerivaEasy to use.

Today 08:37 - Paul Donnelly, Southampton - Audi A3Straightforward, fast and simple.

Today 08:05 - Yvette Dovey, Kidderminster - Citroen C3Good process.

Today 06:28 - Richard Ruffell-Hazell, London - Peugeot 407Ease of use.

Today 03:48 - Tim Smith, Newark - Vauxhall AstraQuick and very easy to complete.

Yesterday 22:42 - Neil Rands, Wembley - Rover 75Simple and clear.

Yesterday 22:17 - Lee Collins, Hengoed - Honda CivicEasy website to use and a straightforward process.

Yesterday 22:05 - Jessica Knight, Carshalton - Ford KaQuick and easy.

Yesterday 21:37 - Victoria Cowell, Manchester - Chrysler VoyagerQuick process.

Yesterday 21:19 - Teresa Brown, Sheffield - Daihatsu CharadeStraightforward no delays waiting for quotes via email or message.

Yesterday 21:00 - Jacqueline Turner, Sheffield - Ford FocusIt was so easy to complete.

Yesterday 20:45 - Michelle Mcmullan, Ballycastle - Citroen C4Quick quote received online.

Yesterday 20:40 - Si Cheung, Edinburgh - Ford FocusQuick and simple.



Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote About your Car Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

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