Our customers love us!

When you sell your scrap or used car with CarTakeBack.com, you’ll be joining thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with us by phone or email.

We're on hand to help you every step of the way - from finding the best price, right up until the payment and paperwork are sorted.

Customer Reviews

Sad or glad to see your car go? Simply go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel. You can take a look at some of the selfies sent in by CarTakeBack customers recently in our blog

All customers have the opportunity to provide feedback on the service we provide.  Here's what you have to say about us:

Today 17:27 - Mrs Caroline Clucas, Harrogate - Peugeot 307Quick and easy.

Today 16:54 - Mr Alan Fairclough, Tamworth - Peugeot 206It was nice and easy to use - very pleased.

Today 16:34 - Mr Stuart Whitehand, Tunbridge Wells - Ford Focus C-MaxVery smooth.

Today 16:29 - Mr Brendon Bow, Pulborough - Vauxhall AstraSimple and easy to use.

Today 15:52 - Mrs Georgina Curd, Bury St. Edmunds - Ford FocusClear.

Today 14:36 - Mr Ian Berridge, Peterborough - Vauxhall AstraVery straight forward.

Today 14:17 - Mr Paul Hill, West Molesey - Peugeot 307Easy to use.

Today 14:14 - Mr Clive Perfect, Barnstaple - Audi A6Easy to use website.

Today 13:26 - Colin Boultbee, Hampton, Jeep CherokeeGreat trouble free service - good price!

Today 12:35 - Mr David Jenkins, London - RenaultHave used CarTakeBack before you are very efficient.

Today 12:28 - Mr Liam Stafford, Cambridge - Vauxhall AstraIt's easy.

Today 11:59 - Mr Andrew Oram, Christchurch - Ford FocusEasy to use.

Today 11:51 - Miss Rebecca Shaw, Hampton - Citroen C3Very simple!

Today 11:48 - Mrs Paula Taylor, Stamford - Renault MeganescenicVery quick and easy.

Today 11:22 - Mr Andrew Hickling, Coulsdon - Volkswagen PoloFast response.

Today 10:56 - Mr Oly, London - Honda CivicI like that CarTakeBack is a registered and legitimate salvage company that looks trustworthy and can take away my vehicle without me having to be there.

Today 10:20 - Mr A Blore, Derby, Ford FocusFrom start to finish CarTakeBack was very helpful.

Today 10:20 - Mrs Nicola Leney, Teignmouth - Toyota YarisVery simple.

Today 10:07 - Mr Roger Esberger, Bridlington - Toyota AurisVery good.

Today 10:00 - Mrs Harrison, London, Mercedes C180All the aspects of the service from the online application to the arrangement of collection, the car collection and payment are excellent and my car was collected quickly and by a very polite staff member.

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Want to donate your car to charity instead? Feefo service rating