CarTakeBack Reviews

Our Customers love us!

When you sell your scrap car with, you’ll be joining hundreds of thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your scrap car collected or to drop it off, or perhaps you've already accepted your scrap car quote and have a question about the paperwork, it's easy to get in touch with our friendly Customer Services Team by phone or email.

Whether you're selling a scrap car that's damaged, broken, failed its MOT, has high mileage, or a car that's still roadworthy, we're on hand to help you every step of the way - from finding the best price for your car, to sorting the paperwork and payment.

Trusted Service

CarTakeBack Reviews - Platinum Award

CarTakeBack are winners of the Feefo Gold Trusted Service award for three consecutive years, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as reviewed by real customers. Independent review site, Feefo, awarded this to us because CarTakeBack customer reviews rated our car buying service consistently high. In 2020, our service reviews saw us become awarded with the Feefo Platinum Trusted Service award!

Sad or glad to see your old car go? Why not go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel? You can take a look at some of the selfies sent in by CarTakeBack customers.

All customers have the opportunity to provide feedback on the service we provide. Here's what you have to say about selling your scrap car with us:

Today 13:46 - Paula Ormerod, Burnley - Ford MondeoIt's simple and straight forward.

Today 12:54 - Jack Reyner, London - Volkswagen GolfVery fast and efficient service. Great and friendly staff would highly recommend this company to anyone.

Today 12:38 - Nazmeen Ahmed Shipon, Worthing - Vauxhall CorsaQuick and easy.

Today 11:53 - Adrienn Turi-Kokai, Newport - Vauxhall AstraVery Easy.

Today 10:34 - Alison Berry, High Peak - Audi A4Clear, easy to use website.

Yesterday 18:42 - Richard Hill, Walsall - Ford FocusQuick and easy.

Yesterday 14:42 - Philip Culley, Cwmbran - Nissan MicraVery easy to follow and complete.

Yesterday 14:02 - Fariborz Ladjevardi, Lymm - Volvo S60Great.

Yesterday 13:33 - Briony Moore, Swadlincote - Kia PicantoQuick and easy and good value.

Yesterday 12:35 - Michael Tran, Worthing - Peugeot 307Very quick and easy.

Yesterday 09:15 - Andrew Blake, Norwich - Mercedes C230Quick!

Monday 16:34 - Paul Farrall, Newcastle - Ford TransitEasy.

Monday 15:53 - Adam Butler, Windermere - Smart FortwoVery simple to use.

Monday 15:32 - Jenny Woods, Wokingham - Ford FocusFast.

Monday 15:27 - Keith John, Fishguard - Ford KaGood.

Monday 15:25 - Jennifer Hunter, Roslin - Mini CooperVery simple and straightforward.

Monday 15:21 - Rachel McGreevy, Dromore - Daihatsu CharadeIt’s easy.

Monday 14:23 - Diane Griffiths, London - Volkswagen PoloAnswered phone right away. Helpful with information. Online quote procedure easy.

Monday 14:03 - Jacky Matfield, Lightwater - Honda JazzVery good.

Monday 14:01 - Taline Jones, West Wickham - Volkswagen PoloVery easy.

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote About your Car Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

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0330 066 95 85 during opening hours.

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