Our customers love us!

When you sell your scrap or used car with CarTakeBack.com, you’ll be joining thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with us by phone or email.

We're on hand to help you every step of the way - from finding the best price, right up until the payment and paperwork are sorted.

Customer Reviews

All customers have the opportunity to provide feedback on the service we provide.  Here's what you have to say about us:

Today 14:37 - Mr Ody Anumba, Rainham - Renault ClioQuick and good service.

Today 14:25 - Mr David Leivesley, Liverpool - Nissan MicraHave used you before very efficient service.

Today 12:37 - Mr Jamie Fletcher, Birmingham - Ford FiestaEasy to use website.

Today 11:16 - Mr Anees Jesuratnam, Ilford - Ford FocusQuick and easy. Good price.

Today 08:43 - Mr Eric Simpson, Dunblane - Honda CivicEverything has been very straightforward.

Today 07:48 - Miss Rosie Fitzmaurice, Chichester - Land Rover FreelanderEasy to use.

Today 07:26 - Mrs Lorraine Hunter, Inverness - Peugeot 207Excellent.

Today 07:18 - Mr Michael Seal, Casnewydd - Fiat PuntoQuick and easy.

Yesterday 18:49 - Miss Wendy Wright, Hook - Ford KaEasy to organise.

Yesterday 17:14 - Mr Nuri Cenk, London - Citroen DispatchEasy to use.

Yesterday 16:43 - Mr David Green, Lancaster - Peugeot 306Very easy.

Yesterday 15:43 - Dr Michael Flitman, West Malling - Peugeot 206Very professional.

Yesterday 14:52 - Mr Nuri Cenk, London - Audi A4Easy to use.

Yesterday 13:36 - Mr Simon Fowler, Scarborough - Ford KaSimple and easy to use, and a decent price.

Yesterday 13:23 - Mr David Hall, Ellesmere Port - Citroen SaxoVery easy to use.

Yesterday 12:50 - Ms Paula Andrews, Dunfermline - Vauxhall CorsaNice and easy.

Yesterday 09:18 - Mr Darryn Crout, Woking - Vauxhall AstraVery good and easy.

Yesterday 08:11 - Mr Johnathan Hooker, Sheerness - Vauxhall AgilaGood.

Yesterday 06:20 - Mrs Johan Maclennan, Inverness - Volkswagen PoloVery simple.

Yesterday 05:04 - Mr Yahia Inbeig, London - Seat IncaEasy.

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Are you sad or glad to say bye? Send us a selfie of you and your old car! Want to donate your car to charity instead? Feefo service rating