CarTakeBack Reviews

Join thousands of happy CarTakeBack customers

When you sell your scrap car with CarTakeBack, you’ll be joining hundreds of thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your scrap car collected or to drop it off, or perhaps you've already accepted your scrap car quote and have a question about the paperwork, it's easy to get in touch with our friendly Customer Services Team by phone or email.

Whether you're selling a scrap car that's damaged, broken, failed its MOT, has high mileage, or a car that's still roadworthy, we're on hand to help you every step of the way - from finding the best price for your car, to sorting the paperwork and payment.

Trusted service award winners!

CarTakeBack have been winners of the Feefo Trusted Service award for five consecutive years. This independent seal of excellence recognises businesses for delivering exceptional experiences, as reviewed by real customers. In 2021 and 2022, independent review site, Feefo, awarded us their Platinum Trusted Service award because CarTakeBack customer reviews rated our car buying service consistently high. We're delighted to have maintained this prestigious award for 2023!

Reviews of CarTakeBack

We welcome feedback about our service, here's some reviews from CarTakeBack customers who used our scrap car recycling service...

“My experience of using your company to scrap my beloved old car was excellent, the driver who collected was very polite and I've recommended you to my friends. I will definitely use you again.”

Jayne, Derby - Nissan Micra

“The service was excellent! Very impressed from the first phone call to the final car pick up. The gentleman was very kind to my very old parents. Would definitely recommend. And they quoted me the highest price.”

Dr T Usmani, Manchester - Mercedes C200

“I was very impressed with your company, customer services were efficient and polite, the pick up was on time and the driver was very efficient and polite. A very stress free experience. Would happily recommend your services.”

David Saunders, Portsmouth - Suzuki Carry

“This is the best organised, most efficient company that I have had the pleasure to do business with in years. Most services related to cars are poorly run, but CarTakeBack was superb. I highly recommend CarTakeBack to anyone who wants to avoid the hassle of getting rid of their car.”

Mr Wareham, Oxford - BMW 330

“Fantastic service. Collection driver arrived when he said he would, very helpful and happy! Call Centre staff great to speak to. All in all an extremely positive experience. Great price, speedy transfer of payment. All documentation sorted out at pace.”

Russ Andrews, Stevenage - Citroen Berlingo