Our customers love us!

When you sell your scrap car, or used car with CarTakeBack.com, you’ll be joining thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your old car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with us by phone or email.

Whether your selling a car for scrap, or you're selling a used car, we're on hand to help you every step of the way - from finding the best price for your car, right up until the payment and paperwork are sorted.

Customer Reviews

Sad or glad to see your old car go? Why not go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel? You can take a look at some of the selfies sent in by CarTakeBack customers recently in our blog.

All customers have the opportunity to provide feedback on the service we provide. Here's what you have to say about selling your car with us:

Yesterday 07:33 - Miss Hannah Bottrill, Maidstone - Mini CooperEasy to use and fast results.

Wednesday 14:01 - Mr Naveed Akhtar, Milton Keynes - Vauxhall CorsaNice and simple

Wednesday 13:37 - Ms Candida Sierra Diez, Seaford - Vauxhall CorsaQuote straight away.

Wednesday 13:27 - Mr Jon Dyer, Salisbury - BMW 330Very good

Wednesday 12:07 - Mr Liam Mcallister, Enniskillen - Vauxhall AstraFast and efficient quote.

Wednesday 09:56 - Mr Carl Wragg, Barnsley - Honda CrvEasy Breezy.

Wednesday 08:28 - Ms Zoe Power, London - Renault ModusEasy and better price than webuyanycar.com.

Wednesday 01:00 - Miss Louise Wilshaw, Loughborough - Peugeot 306Quick and easy

Tuesday 21:02 - Mrs Holly Woodcock, Abergavenny - Volkswagen TiguanIt was a very smooth and easy process

Tuesday 20:17 - Mr Tony Alkins, Northolt - Volkswagen GolfVery Good

Tuesday 20:10 - Mr Paul Hallam, Salisbury - Peugeot 206Very easy service

Tuesday 17:37 - Mrs Rebecca Hunt-Davis, Devizes - Mini OneVery easy to do and the fact that there is somewhere so close to drop off the car.

Tuesday 17:16 - Mrs Barbara Harper, Salford - Suzuki AltoVery efficient.

Tuesday 16:47 - Miss Sally Mccowan, Addlestone - MG MgfEasy to use.

Tuesday 16:38 - Mr Grant Hutchison, Bo'ness - Vauxhall InsigniaGood.

Tuesday 16:21 - Ms Hilary Knowles, Stroud - Daihatsu TeriosEasy to access, reasonable offer.

Tuesday 16:19 - Ms Janet Pollard, Birmingham - Ford KaExcellent.

Tuesday 15:40 - Mr Neil O'Brien, Newquay - Toyota AvensisFast.

Tuesday 14:46 - Mr Stewart Mackay, Forres - Jeep GrandcherokeeFast and simple.

Tuesday 14:29 - Miss Diane Brown, Wigan - Renault ScenicGood.

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

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