CarTakeBack Reviews

Join thousands of happy CarTakeBack customers

When you sell your scrap car with CarTakeBack, you’ll be joining hundreds of thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your scrap car collected or to drop it off, or perhaps you've already accepted your scrap car quote and have a question about the paperwork, it's easy to get in touch with our friendly Customer Services Team by phone or email.

Whether you're selling a scrap car that's damaged, broken, failed its MOT, has high mileage, or a car that's still roadworthy, we're on hand to help you every step of the way - from finding the best price for your car, to sorting the paperwork and payment.

We're trusted service award winners!

CarTakeBack reviews from customers on Feefo

CarTakeBack are winners of the Feefo Gold Trusted Service award for three consecutive years, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as reviewed by real customers. Independent review site, Feefo, awarded this to us because CarTakeBack customer reviews rated our car buying service consistently high. In 2021, our service reviews saw us become awarded with the Feefo Platinum Trusted Service award!

Customer feedback

Sad or glad to see your old car go? Why not go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel? You can take a look at some of the selfies sent in by CarTakeBack customers.

All customers have the opportunity to provide feedback on the service we provide. Here's what you have to say about selling your scrap car with us:

Yesterday 20:37 - David Whannell, Loughborough - Vauxhall MerivaQuick and easy.

Yesterday 18:37 - David Oxley, London - BMW 320So simple and a better price than WeBuyAnyCar!

Yesterday 15:13 - Stephen Roadley, Nottingham - Volkswagen SharanEasy, good valuation.

Yesterday 12:44 - Katie Kemp, Lymington - Volkswagen Lupoquick and easy.

Yesterday 11:43 - Christopher Laing, Laurencekirk - Renault ClioVery simple and quick.

Yesterday 07:59 - Josh Toal, Trowbridge - Vauxhall MerivaQuick and easy.

Yesterday 06:04 - Cy Newman, Brighton - Ford TransitEasy.

Tuesday 22:42 - Amanda Harris, Girvan - Ford KaFast response.

Tuesday 21:10 - Olga Pawluc, Knottingley - Ford FiestaGood.

Tuesday 19:15 - Paul Jackson, Wigan - Ford Transit ConnectQuick and easy.

Tuesday 18:49 - Sam Benton, Lincoln - Nissan MicraGood prices and service.

Tuesday 16:24 - Saul Barrett, Leicester - Citroen XsaraQuick.

Tuesday 16:05 - Jack Stapleton, York - Vauxhall CorsaReally quick and easy.

Tuesday 15:19 - Steven Hammond, Peterborough - Ford KaEasy with a good offer.

Tuesday 14:55 - John Keith McClung, Belfast - Toyota YarisVery easy to use.

Tuesday 14:45 - Mike Price, Bridgnorth - Vauxhall CorsaEasy and a good price.

Tuesday 14:41 - Holly Jones, Chichester - Volvo V40Pretty decent.

Tuesday 14:22 - Graham Hobbs, Doncaster - Citroen Xsara PicassoEasy.

Tuesday 13:56 - Amanda Soper-Dyer, Bristol - Ford FocusVery quick response and friendly and helpful over the phone.

Tuesday 13:29 - Scott Taylor, Wingate - Ford MondeoQuick and easy.



Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote About your Car Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

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