Our customers love us!

When you sell your scrap car with CarTakeBack.com, you’ll be joining hundreds of thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your scrap car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with our friendly Customer Services Team by phone or email.

Whether you're selling a scrap car that's damaged, broken, failed its MOT, has high mileage, or a car that's still roadworthy, we're on hand to help you every step of the way - from finding the best price for your car, to sorting the paperwork and payment.

Gold Trusted Service


CarTakeBack are winners of the Feefo Gold Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as reviewed by real customers. Independent review site, Feefo, awarded this to us because CarTakeBack customer reviews rated our car buying service between 4.5 and 5 throughout last year.

CarTakeBack Reviews

Sad or glad to see your old car go? Why not go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel? You can take a look at some of the selfies sent in by CarTakeBack customers recently in our blog.

All customers have the opportunity to provide feedback on the service we provide. Here's what you have to say about selling your car with us:

Today 08:56 - Paul Goodenough, Winchester - Renault ClioEfficient.

Today 08:44 - Geoff Adams, Wolverhampton - Ford GalaxyQuick and easy.

Today 04:36 - Luke Kearton, Stalybridge - MG ZrEasy process.

Yesterday 19:07 - Gary Nicks, Guildford - Land Rover FreelanderHassle free.

Yesterday 18:57 - Zahna Charles-Hall, London - Vauxhall CorsaThe price

Yesterday 08:29 - Carol Cornich, Hatfield - Peugeot 308Good online system.

Yesterday 07:39 - Graham Fletcher-Campbell, Guildford - BMW X3Quick quote and easy forms to fill in.

Yesterday 05:58 - Malcolm Day, Bedford - Jeep GrandcherokeeEase process.

Yesterday 01:09 - Yosef Kassahun, Leeds - Citroen C3Excellent.

Thursday 22:51 - Christiaan Jones, Fleet - Vauxhall ZafiraEasy and simple.

Thursday 20:23 - Ian Gourlay, South Molton - Land Rover FreelanderFast, easy website to use.

Thursday 18:41 - Jenny Harper, Farnborough - Peugeot 206Quick and easy.

Thursday 18:14 - Nicola Brady, Reading - Renault ClioVery easy website to navigate.

Thursday 18:05 - Ashlea Sutherland, Redcar - Suzuki WagonrGood website.

Thursday 17:44 - Tracey Thomson, Gillingham - Citroen SaxoQuick an easy process.

Thursday 17:44 - Jackie Watson, Tonbridge - Mercedes ClkEasy and clear.

Thursday 17:21 - Dan Spence, Maidenhead - Ford FiestaQuick and easy.

Thursday 17:01 - Shane Blackwell, Clacton-on-Sea - Vauxhall InsigniaVery detailed online process.

Thursday 16:35 - Patrick Higgins, Airdrie - Kia SportageFast and easy process.

Thursday 16:05 - Azra Aslam, Woking - Renault ClioVery fast and efficient.

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote About your Car Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call Us

0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Get a Call Back

During opening hours request a call back by entering your telephone number below.
An operator will call you as soon as they become available.

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Feefo service rating Download our FREE app for business customers