Our customers love us!

When you sell your scrap car, or used car with CarTakeBack.com, you’ll be joining thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your old car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with us by phone or email.

Whether your selling a car for scrap, or you're selling a used car, we're on hand to help you every step of the way - from finding the best price for your car, right up until the payment and paperwork are sorted.

Customer Reviews

Sad or glad to see your old car go? Why not go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel? You can take a look at some of the selfies sent in by CarTakeBack customers recently in our blog.

All customers have the opportunity to provide feedback on the service we provide. Here's what you have to say about selling your car with us:

Yesterday 14:24 - Mr Tony Foreman, Dover - Vauxhall AstraVery easy to use.

Yesterday 14:19 - Miss Kerrie Knight, Sandy - Peugeot 206Quick and easy. Best price offered online.

Yesterday 14:00 - Mrs Rebecca Evans, Merthyr Tydfil - Daihatsu SirionEasy!

Yesterday 13:01 - Mr Raymond Skeemer, Solihull - Peugeot 206Good.

Yesterday 12:52 - Mr James Morison, Sidmouth - Ford FocusEasy to use.

Yesterday 12:29 - Mr Charles Wilson, Darlington - Ford FocusSimple and straightforward. Have used before.

Yesterday 11:18 - Dr William Malcolm, Aberlour - Vauxhall AstraStraightforward!

Yesterday 10:15 - Mr Joseph Palmer, Pontypridd - Volkswagen PassatEasy and efficient.

Yesterday 09:38 - Mr David Home, Harrow - Rover 620I just wanted to say a big thank-you to CarTakeBack for providing me with such a good service when scrapping my car. Everyone I dealt with was friendly and efficient and the whole experience was really positive.

Yesterday 09:06 - Mr Stephen Langlands, Glasgow - Peugeot 206Easy to do.

Yesterday 08:40 - Mr George Brown, Peterborough - Ford FocusHave dealt with previously, always a brilliant and fast service.

Monday 21:53 - Mrs Denise Sewell, Norwich - Mini OneEasy to fill in.

Monday 20:56 - Mr Stuart Campbell, Airdrie - Renault ClioEasy!!

Monday 20:39 - Miss Adele Mckenna, Manchester - Renault ClioVery easy to complete and the information is easy to read and understand.

Monday 19:36 - Mr Gary Wallis, Barnet - Kia CarensEasy to use and informative. Using your service following personal recommendation

Monday 19:16 - Mr Paul Wibberley, Manchester - Peugeot 307Simple & straightforward

Monday 18:10 - Mr Lukasz Pirog, Poole - Renault MeganeQuick response

Monday 17:55 - Mr Stuart Mullins, Welwyn Garden City - Peugeot 307Easy to use

Monday 12:50 - Mr John Carroll, Sandy, Renault Laguna - Renault LagunaFrom the helpful telephone call about collection to the the actual pick up, everything ran smoothly. This is the second time I have used car take back in the last five years and both times they were very effiecient and courteous.

Monday 12:34 - Mr Edlin, Harpenden, BMW 320 - BMW 320Found the service to be very good and all the staff very helpful in getting my car collected promptly and a fair price paid.

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Want to donate your car to charity instead? Feefo service rating