Our customers love us!

When you sell your scrap or used car with CarTakeBack.com, you’ll be joining thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with us by phone or email.

We're on hand to help you every step of the way - from finding the best price, right up until the payment and paperwork are sorted.

Customer Reviews

Sad or glad to see your car go? Simply go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel. You can take a look at some of the selfies sent in by CarTakeBack customers recently in our blog

All customers have the opportunity to provide feedback on the service we provide.  Here's what you have to say about us:

Yesterday 17:18 - Mr Seamus O'Riordan, Liverpool - Ford Focus C-MaxHassle free with a user-friendly website.

Yesterday 16:44 - Mr Joe Forsdyke, Benfleet - Volkswagen GolfStraightforward and organised.

Yesterday 16:32 - Mr Josh Hickey, Oldham - Ford FocusQuick

Yesterday 15:59 - Mr George Pirie, Strathpeffer - Subaru LegacyEasy navigation.

Yesterday 15:50 - Mr David Bickerstaff, Epsom - Renault ClioWebsite is user friendly.

Yesterday 15:41 - Miss Leanne Stephenson, Castle Douglas - Peugeot 107Quick and easy

Yesterday 15:10 - Mr Chris Old, Brecon - Volkswagen PoloQuick and easy

Yesterday 14:48 - Mr Paul Campbell, Manchester - Peugeot 206Fast and effective

Yesterday 14:36 - Mr Stephen Everest, Bedford - Audi A4Easy to use

Yesterday 13:35 - Mr Stewart Swift, Chelmsford - Renault LagunaEasy to use service, with a prompt quote.

Yesterday 13:19 - Mr David Hall, Sutton - Citroen RelayStraightforward

Yesterday 13:11 - Mr Ken Rohde, Manchester - Volkswagen GolfSimple forms, easy to complete.

Yesterday 13:08 - Mr Davinder Bhambra, Southall - Mercedes C180Very easy to navigate the site.

Yesterday 13:00 - Mr Ian Smith, Normanton - Peugeot 206Fast and not too many steps.

Yesterday 11:04 - Mr Chris Powell, Whitstable - Fiat DucatoEasy and quick.

Yesterday 09:57 - Mrs Emily Humphreys, Folkestone - Peugeot 807Quick

Yesterday 09:57 - Mr Thierry Chessum, London - Peugeot PartnerVery simple to use

Yesterday 09:38 - Mrs Sarah Garside, Manchester - Fiat PuntoQuick and easy

Yesterday 09:10 - Mr Chris Powles, Llanelli - Renault LagunaEasy

Yesterday 08:29 - Mr Derek Chellar, Dover - Ford FocusEase of use

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Want to donate your car to charity instead? Feefo service rating