Our customers love us!

When you sell your scrap car with CarTakeBack.com, you’ll be joining hundreds of thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your scrap car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with our friendly Customer Services Team by phone or email.

Whether you're selling a scrap car that's damaged, broken, failed its MOT, has high mileage, or a car that's still roadworthy, we're on hand to help you every step of the way - from finding the best price for your car, to sorting the paperwork and payment.

Gold Trusted Service


CarTakeBack are winners of the Feefo Gold Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as reviewed by real customers. Independent review site, Feefo, awarded this to us because CarTakeBack customer reviews rated our car buying service between 4.5 and 5 throughout last year.

CarTakeBack Reviews

Sad or glad to see your old car go? Why not go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel? You can take a look at some of the selfies sent in by CarTakeBack customers recently in our blog.

All customers have the opportunity to provide feedback on the service we provide. Here's what you have to say about selling your car with us:

Today 17:37 - Aneurin Bevan, Cardiff - Renault MeganeSimple, easy and quick.

Today 17:31 - Emma Dixon, Mansfield - Renault ClioQuick and easy.

Today 17:29 - Michael Ford, Ely - Toyota AvensisSimple and clear.

Today 17:17 - Steve Kinsella, Wilmslow - Toyota YarisSpeed of online use.

Today 17:12 - Robert White, Motherwell - BMW 528Easy to navigate website.

Today 17:07 - Thomas Gransden, Markfield - Ford MondeoEasy to arrange collection.

Today 17:03 - Alison Smith, Manchester - Volkswagen GolfEasy to use online system.

Today 16:40 - Wayne Francis, Tunbridge Wells - Ford TransitEasy to use.

Today 16:30 - Chris Lodge, Middlesbrough - Citroen C4Quick and easy to use.

Today 16:11 - Terence Miller, London - BMW 316Straightforward process.

Today 15:54 - Caroline Young, Towcester - Peugeot 206Easy to use website with clear accurate information on how to apply.

Today 15:42 - Paul Hartley, Saxmundham - Ford SierraEasy to follow instructions.

Today 15:39 - Mark Hewitson, Washington - Volkswagen Golf MatchEasy and straightforward.

Today 15:12 - Carl Hall, Wallington - Citroen C4Easy to use service.

Today 14:57 - Anthony Cannon, London - IvecoSo fast to reply, Thanks.

Today 14:41 - Wayne Bacon, Sandy - Vauxhall MerivaEasy to use website.

Today 14:40 - Justine Hunt, Lincoln - Vauxhall CorsaQuick quote.

Today 14:24 - Andrew Wilson, Birmingham - Ford FocusEasy online service.

Today 14:20 - Olubukunola Ogunniyi, South Ockendon - Toyota CorollaFantastic service.

Today 14:05 - Christian Thompson, Nottingham - Citroen C4Easy to navigate website.

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote About your Car Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call Us

0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

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During opening hours request a call back by entering your telephone number below.
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Send an email to info@CarTakeBack.com or use the form below.

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During opening hours we'll usually respond within two hours.

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