Our customers love us!

When you sell your scrap or used car with CarTakeBack.com, you’ll be joining thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with us by phone or email.

We're on hand to help you every step of the way - from finding the best price, right up until the payment and paperwork are sorted.

Customer Reviews

Sad or glad to see your car go? Simply go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel. You can take a look at some of the selfies sent in by CarTakeBack customers recently in our blog

All customers have the opportunity to provide feedback on the service we provide.  Here's what you have to say about us:

19th May 13:18 - Mr Wing Wong, Bristol - Volkswagen PassatQuick and easy.

19th May 11:23 - Mr Harry Lambdon, Southam - Ford FocusQuick and easy.

19th May 10:55 - Mr Alan Brash, Prestonpans - Vauxhall CorsaEasy and straightforward.

19th May 10:44 - Mr Patrick Winter, Cambridge - Peugeot 307Easy!!!

19th May 10:12 - Mr Paul Bali, London - Vauxhall CorsaVery good.

19th May 09:46 - Doves Volvo Croydon, South Croydon - Vauxhall CorsaVery quick.

19th May 09:06 - Mr Cavan Treanor, Kettering - Vauxhall AstraSwift, strong quote.

18th May 23:14 - Mrs Pamela Dunkinson, Norwich - Volkswagen PassatEasy.

18th May 20:06 - Mr Gerry Hopkins, Bournemouth - Vauxhall ZafiraSpeed and efficiency.

18th May 19:42 - Mr Bryan Laurence, Hounslow - Ford FocusQuick.

18th May 17:20 - Miss Sue winter, Westerham - Peugeot 307Easy.

18th May 16:15 - Mr Brian Brambley, Morden - Chrysler VoyagerEasy to use.

18th May 15:46 - Dr Huw Thomas, Maidenhead - Vauxhall AstraSimple to use, quick quote.

18th May 15:44 - Mr Bradley Skinner Wright, Enfield - Fiat PuntoEasy.

18th May 15:38 - Mrs Kellie Bradshaw-Batt, Faversham - Citroen Xsara PicassoEase of use, efficiency of service.

18th May 15:31 - Miss Andreana Fox, Glasgow - Vauxhall AstraFast, efficient.

18th May 14:58 - Mr Thomas Senior, Darwen - Vauxhall CorsaEase of use.

18th May 14:35 - Mr Marc Laville, Pembroke Dock - Seat AlhambraVery easy, simple.

18th May 14:13 - Mr William Cook, Dundee - Kia CarensEase of use.

18th May 13:53 - Mrs Carol Coglan, Hastings - Vauxhall CorsaQuick.

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Want to donate your car to charity instead? Feefo service rating