Our customers love us!

When you sell your scrap or used car with CarTakeBack.com, you’ll be joining thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with us by phone or email.

We're on hand to help you every step of the way - from finding the best price, right up until the payment and paperwork are sorted.

Customer Reviews

Sad or glad to see your car go? Simply go to our Facebook page, post a photo or video of you and your old car, and tell us how you feel. You can take a look at some of the selfies sent in by CarTakeBack customers recently in our blog

All customers have the opportunity to provide feedback on the service we provide.  Here's what you have to say about us:

Monday 15:58 - Mr Philip Holmes, Kingsbridge - Peugeot 307Very user friendly site.

Monday 15:47 - Mr Hamish Matthews, Livingston - Volkswagen GolfEase of use

Monday 15:42 - Mr David Atkin, Sheffield - Hyundai TucsonEasy to use service and fair price

Monday 14:50 - Mr Tim Ford, Worthing - Honda CivicGood, clear forms and a clear process.

Monday 14:35 - Mr Jody Lopez, Reading - Ford FiestaIt's easy and it's quick

Monday 14:25 - Mr Marc Eldridge, Gillingham - Peugeot 307Easy and decent value offered

Monday 14:25 - Mrs Joanne Carrieri, Uttoxeter - Renault ClioQuick and easy

Monday 13:14 - Mrs Johnson Tracy, South Shields - Vauxhall MerivaEasy.

Monday 13:12 - Dr Peter Hadfield, Leicester - Renault MeganescenicOk.

Monday 12:39 - Mrs Y Celder, Maidstone, Audi 80For me everything was smooth, the driver was sympathetic to my saying goodbye to my car and let me have its registration plate. Lovely driver.

Monday 12:38 - D Cave, Barnstaple, Land Rover FreelanderAll very quick and easy, very pleasant friendly man collected car all very good thank you

Monday 12:31 - Mr Phong Kieu, Birmingham - Ford FocusStraightforward

Monday 12:25 - Miss Rachel Talbot , Banbury - Ford FocusEasy

Monday 12:11 - Mr Sean Taylor, Hertford - Vauxhall AstraWebsite very easy to use.

Monday 11:54 - Ms Rebecca Lawson, Burton-on-Trent - Peugeot 206Used previously. Excellent service

Monday 11:50 - Steve coulter, Glasgow, Ford MaverickExcellent service from start to finish and was delighted with the amount I was given for my old car

Monday 11:39 - Mr M Aves, Crawley, Ford FocusEverything went smoothly. From filling in the online form to phone calls and the collection. The driver who collected my vehicle was very friendly which was much appreciated.

Monday 11:38 - Mrs J George, Reading, Saab 93The collection was carried out extremely well the person was extremely helpful and really nice as it was emotionally hard for the cars to be taken.

Monday 11:35 - Mr H. Dana, Worcester Park, Mercedes C200I have been very pleased with you service and the communication from the enquiry time to the collection time. Thank you very much for your professional assistance.

Monday 11:33 - Justin Woodgate, Beckenham - Renault MeganeConvenient

Now you've seen what our customers have to say, find out more about the rest of our service:


Feefo service rating

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Want to donate your car to charity instead? Feefo service rating