CarTakeBack Reviews

97% of customers would recommend us!

Join thousands of happy CarTakeBack customers

When you sell your scrap car with CarTakeBack, you’ll be joining loads of satisfied customers. We’re proud to say that 97% of our customers would recommend us to a friend.

Platinum Trusted Service Award 2024 - Feefo

Award winners!

Over the years of using Feefo to gather customer feedback, CarTakeBack has won numerous service awards! These independent seals of excellence recognise businesses for delivering exceptional service, as reviewed by real customers. Feefo awarded us their Platinum Trusted Service award because CarTakeBack customer reviews rated our car buying service consistently high. We’re delighted to have won this prestigious award! Plus, in 2024 Feefo awarded us their “10 Years of proven Trusted Service” honour!

10 years of proven Trusted Service - 2024 - Feefo

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View all of our happy customer reviews on Feefo

4.9/5 stars based on 804 service ratings over the past year

Simple & Easy To Use

Quick, uncomplicated, and everyone I spoke to was most helpful. Email communication was speedy and payment was made swiftly.

Brilliant Sevice. 10-10

Brilliant. Service. Collect on time. Money in the bank within one hour. And a really good price for the car. On other websites. I was only offered £130. But with car take back. They DOUBLED IT. Wicked. My car was 2004. Really old and not running at all. A really big thankyou to all the staff. 10-10. 🖒🖒

Great job

Excellent, came when they said they would and money into your bank account soon after.And the guy who took car away was very friendly and helpful.

So so good

I found this so easy and quick .everything was done for me .Collection from my house was so good relieving me of a great deal of stres

Professional Service

Straight forward and good communication. Pick up driver was very professional. Payment made within a couple of hours from pick up

Helpful and very easy to use

The service was helpful and very easy to use. Pickup was quick and eficient and payment was made within 24 hours of collection.

Superb service all round.

Easy to use, arrived when they said they would and called ahead as promised, empathetic when I became a bit emotional as I’d had the car a long time and was sad to see her go. Payment was fast and easy to arrange. Would definitely recommend and use again if I needed to get a car taken away.

Great professional service

Great service, everything went exactly to plan. I was offered a fair price for my vehicle and the payment was made exactly as promised. I would highly recommend their services to anyone struggling to dispose of their vehicle.

Quick, easy and efficient

Quick, efficient, hassle free. Only problem was the queuing system on the phone when trying to return their call. Having the contactless collection was brilliant, and payment was made the next day as explained.

Great

Very easy 👌 Money in my bank account within 30 minutes. The driver explained everything I needed to know He also came within the time I was told. Everything went smoothly.

Great service, great price for the car. Would use again

Really easy to use. Great service and a really easy and convenient pick up. Was expecting a lot less for the car based off other companies.

The best experience I had with this service was excellent.

The form was easy to fill out. I was informed of everything that needed to be put down. The guy rang me an hour before collection and went through any paperwork. Overall I was very pleased with the service provided.

Fantastic service

Great service Good price paid for my car plus the best bit is that once the car gets back to their depo the money was in my bank account by 5 pm the same day I would definitely recommend this company friendly staff from the reception to the pick up person

Excellent service from initial telephone call to collection.

Seamless, quick and extremely easy to go through the process from start to finish. Best price i could find and I was paid in full by the end of the day after collection. Sad to see my old car go, happy to see the scrap value appear in my bank account!

Professionalism at its finest

Right from the get go Customer service was very Pleasant. Then when driver came to take the car he was Very polite and professional. I would highly Recommend these and in Addition best price was given so all in all 5 out of 5.

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