Doing it online

1. Getting started

You'll need:

  • The vehicle registration certificate V5C (that's the logbook) for your old car (and for your new car if you've got one).
  • A credit or debit card to pay the £80 fee.
  • If you're putting your registration number onto your new car (2B) you'll need your certificate reference number from taking your registration number of your old car (2A)

2A. Taking your registration number off your old car

  • Go to the Take a registration number off a vehicle page on the Gov.uk website and click 'Start now'. (Note that the service is only available Monday to Saturday between 8am and 6pm).
  • Fill in the details of your car including the registration number, 11 digit document reference number and postcode.
  • Enter your payment details.

DVLA will assign the old car with a replacement registration and send you a new registration document (V5C) within three to five days.

2B. Putting your registration number onto your new car

  • If you have a new car to transfer your plate to, go to the Put a registration number on a vehicle page on the Gov.uk website and click 'Start now'.
  • Fill in your private registration number.
  • Tick Yes to show that you're the grantee / purchaser.
  • Fill in the details of your new car including the registration number, 11 digit document reference number and postcode.
  • Enter the certificate reference number that you were given in step 2A above.

DVLA will send you a new registration document (V5C) within three to five days.

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If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 0330 066 95 85 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

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